There is no sound from my soundbar. How do I fix it?

There is no sound from my soundbar. How do I fix it?

Common fixes:
(1) Make sure that the soundbar is not muted.
(2) Select the correct audio input source on the remote control.
(3) Check the connections to your TV or other devices
(4) Perform a reset if none of the above is working. 
(4.1) Press and hold VOL -, VOL +, and Source buttons to perform a reset.
 
Category: Troubleshooting

Can’t find what you’re looking for?

Call Us

Call Us

Talk to a product expert
Call us now at: +632 8 849 9325

Globe: +63 917 849 7697
Smart: +63 998 542 0234

Mon - Fri - 8:00 a.m 5:00 p.m (PHT)

E-mail Us

E-mail Us

365 days a year

We will respond within one business day.

Email Us
Chat with Us

Chat with Us

Mon - Fri - 8:00 a.m 5:00 p.m (PHT)

message

Text or Whatsapp us

Chat with a support agent via SMS at:
+63 922 110 0128

Or chat via Whatsapp at:
+63 998 542 0234

Mon - Fri: 08:00 a.m-05:00 p.m (PHT)