JBL Tune 215BT
Wireless Earbud headphones
Sold from 2020 until now
Getting started with your JBL Tune 215BT
Documents & Downloads
Product Specifications
- Weight (g)
- 18.3
- Driver size (mm)
- 12.5
- Number of Microphones
- 1
- Driver sensitivity at 1kHz/1mW (dB)
- 118 dB SPL@ 1kHz 1mW
- Dynamic frequency response range (Hz)
- 20 Hz – 20 kHz
- Impedance (ohms)
- 20
- Bluetooth profiles
- HFP 1.7, A2DP 1.3, AVRCP 1.6
- Bluetooth frequency
- 2.400 GHz - 2.4835 GHz
- Bluetooth transmitted modulation
- GFSK, _x005F_x001F_/4 DQPSK, 8DPSK
- Bluetooth transmitter power
- < 6 dBm
- Bluetooth version
- 5.0
- Charging time (hours from empty)
- 2
- Maximum play time (hours)
- 16
- Bluetooth
- Yes
- Charging cable
- Yes
- 3-Button Remote/ Mic
- Yes
- Built-in Microphone
- Yes
- Flat Cable
- Yes
- Hands Free Call
- Yes
- JBL Pure Bass Sound
- Yes
- Multi-Point Connection
- Yes
- Rechargable battery
- Yes
- Speed charge
- Yes
- Wireless
- Yes
PURE BASS, WIRELESS
Introducing JBL TUNE 215BT wireless earbud headphones with JBL Pure Bass Sound. Thanks to the 16-hour battery life they can wirelessly stream high quality JBL Pure Bass sound and provide hands-free call management. Inside the premium housing is a pair of 12.5 mm drivers which will punch out some serious bass, while the soft, ergonomically shaped earbuds ensure the listening experience remains comfortable for long-listening hours. In addition, a three-button remote with mic on a tangle-free cable lets you control music and calls and access your devices' voice assistant. The multi-point connection allows you to never miss a call, making the JBL TUNE 215BT your everyday companion for work, at home and on the go.
FAQs & How-Tos
-
If you are experiencing issues with your headphones' Bluetooth disconnecting and reconnecting while on standby, there is a new Firmware Update app to resolve this issue. Start by downloading the app "JBL Firmware Update" (see links below).
Google Play Store: https://play.google.com/store/apps/details?id=com.jbl.tune.update
App Store: https://apps.apple.com/gb/app/jbl-firmware-update/id1548227663
Once downloaded, you can update your headphones firmware from there.
Below you can see step by step images of the update process.
Was this helpful? Thank you for your feedback! -
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
Was this helpful? Thank you for your feedback! -
In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).
The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:
• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.
• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device
Always get the latest driver version available for your Computer/PC/Laptop.
To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.
The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.Was this helpful? Thank you for your feedback!
Images & Videos
Can’t find what you’re looking for?
Call Us
Talk to a product expert
Call us now at:
+632 8 849 9325
Globe: +63 917 849 7697
Smart: +63 998 542 0234
Mon - Fri - 8:00 a.m 5:00 p.m (PHT)
Chat with Us
Mon - Fri - 8:00 a.m 5:00 p.m (PHT)
No chat agents are currently available. Please call or email us.