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JBL Live Pro+ TWS

The best audio solution not matter the device, JBL Live Pro+ TWS delivers an immersive True Wireless experience with incredible JBL Signature Sound. Let Smart Ambient connect you to your environment, or focus on the music with Adaptive Noise Cancelling. Then switch easily from tunes to group calls with 4 mics (2 beamforming mics per side) to capture your voice with the feeling of face-to-face conversation and a third mic for environmental noise reduction. All commands are on the earbuds, so you can manage music and calls with your finger only. Get help from your Hey Google (*) or Alexa (**) through your voice or with a tap on the earbud. Activate ANC or Ambient Aware, check the battery life or power off your JBL Live Pro+ TWS simply with your voice with Hey Google (*). With up to 28 hours of playtime from Qi-compatible wireless charging and super-fast wireless recharging, they’re always ready to power your day (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.

Product Specifications

General Specifications

Ear tip material Silicon
Driver size (mm) 11
IP Code IPX4

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB) 102
Dynamic frequency response range (Hz) 20 Hz – 20 kHz
Impedance (ohms) 16
Number of drivers per ear 1

Dimension Specifications

Charging Case Weight (oz) 1.7
Earpiece Weight (oz) 0.4
Charging Case Weight (g) 49.5
Earpiece Weight (g) 10

Control Connect Specifications

Bluetooth profiles A2DP V1.3, AVRCP V1.6, HFP V1.7
Bluetooth frequency 2.4 GHz – 2.4835 GHz
Bluetooth transmitted modulation GFSK, π/4DQPSK, 8DPSK
Bluetooth transmitter power 0 - 13dbm
Bluetooth version 5.0
Please consult the documents for in-depth specs

Documents & Downloads

Videos

What’s in the Box

  • 1 x JBL Live Pro+ TWS
  • 1 x Type-C USB charging cable
  • 1 x 5 Sizes of ear tips
  • 1 x Charging case
  • 1 x Quick Start Guide / Safety Sheet (S / i)
  • 1 x Warranty / Warning (W / !)
JBL Live Pro+ TWS - What's in the Box

FAQs & How-Tos

  • How to Factory Reset True Wireless Stereo Earbuds

    Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). 
    This restores the earbuds to the factory defaults.
    TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
    It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
  • How to Turn off your TWS Headphones

    1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).

    Category:

    Troubleshooting
  • Cleaning Instructions for Re-establishing Charging

    It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
    needed-tools.png
    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
    cleaning-earbud-contact-points.png
    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
    cleaning-charging-case.png
    Repeat until the contact points are visibly clean, and charging should work as designed.

    Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
    This procedure can be performed on all TWS earphones and cases.

    Category:

    Troubleshooting
  • My JBL Headphones App Support

    This headphone is supported by the My JBL Headphones App.
  • Sweatproof Information (IPX4)

    This unit is IPX4 rated, which means that it is sweatproof (suitable for working out) and can withstand water splashes from any direction. However, the unit is not waterproof and should never be submerged in water.

    Category:

    Product information
  • How to Perform a Hardware Reset

    To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
    * Location
    Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
    Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
    Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.

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