JBL Free X
True wireless in-ear headphones
Sold from 2018 until now
Getting started with your JBL Free X
Quick Start Guide
Get up and running in no time with our easy-to-follow Quick Start Guide
Register your product
Do you own this product? Register it here! And claim your warranty or service easily
Register nowDocuments & Downloads
Product Specifications
- Driver size (mm)
- 5.6
- Driver sensitivity at 1kHz/1mW (dB)
- 96
- Dynamic frequency response range (Hz)
- 10 Hz – 22 kHz
- Number of drivers per ear
- 1
- Weight (g)
- Total: 99g
- Weight (oz)
- Total: 3.5oz
- Bluetooth profiles
- A2DP 1.3, AVRCP 1.5, HFP 1.6
- Bluetooth frequency
- 2.402 – 2.480GHz
- Bluetooth transmitted modulation
- GFSK, π/4DQPSK, 8DPSK
- Bluetooth transmitter power
- 0 - 9.5dbm
- Bluetooth version
- 4.2
- Charging time (hours from empty)
- 2
- Maximum play time (hours)
- 4
- Maximum talk time (hours)
- 4
- Bluetooth
- Yes
- Charging cable
- Yes
- Built-in Microphone
- Yes
- Charging case
- Yes
- Hands Free Call
- Yes
- JBL Signature Sound
- Yes
- Rechargable battery
- Yes
- Secure Fit
- Yes
- Sweat Proof
- Yes
- True Wireless
- Yes
- Wireless
- Yes
Calls, music, active – your choice. No Wires.
JBL Free true wireless in-ear headphones deliver JBL Signature Sound in an intuitive, yet intelligent package. Completely free from wires and easy to use, the JBL Free is your flexible companion for calls, music and an active lifestyle. You get up to 24 hours of combined playback: 4hrs of continuous listening on the headphones plus up to 20 hours of backup from the smart charging case. Comfort Stay Secure Fit ergonomics with 3 ear-tip and 2 gel sleeve sizes provide a tailored fit for all day wear and active use. The splashproof worry free IPX5 certified design keeps the music playing through sunshine and rain. Step up your listening experience in three easy ways: (1) use one earbud for calls, (2) use two earbuds for immersive music and (3) add the gel sleeves for secure fit during workouts.
FAQs & How-Tos
-
It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.Was this helpful? Thank you for your feedback! -
No. The JBL Free does not feature volume control. It features pause/play and track control.Was this helpful? Thank you for your feedback!
-
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
Was this helpful? Thank you for your feedback! -
Press and hold the RIGHT center button for 1-2 seconds.Was this helpful? Thank you for your feedback!
-
Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.Was this helpful? Thank you for your feedback!
-
1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).Was this helpful? Thank you for your feedback!
-
What you are experiencing is normal. The JBL Free will automatically switch to mono mode on the RIGHT ear when the call starts. After the call ends stereo music mode will automatically resume.Was this helpful? Thank you for your feedback!
-
This headphone does not feature volume control. You must manually control volume from your device.Was this helpful? Thank you for your feedback!
-
When you place the two Free earphones in the charging case, you will see a white led ring light up on both of them. At the same time, some of the four dot-leds on the charging case will light up to indicate the battery level of the case battery. When the earphones are fully charged, the white led ring goes out on each of them. When both are fully charged, the charging case charging level leds go out too.Was this helpful? Thank you for your feedback!
-
The JBL Free automatically switches from stereo to mono when making or taking phone calls. Voice calls will only come through the right ear piece for a more natural call experience.Was this helpful? Thank you for your feedback!
Images & Videos
Can’t find what you’re looking for?
Call Us
Talk to a product expert
Call us now at:
+632 8 849 9325
Globe: +63 917 849 7697
Smart: +63 998 542 0234
Mon - Fri - 8:00 a.m 5:00 p.m (PHT)
Chat with Us
Mon - Fri - 8:00 a.m 5:00 p.m (PHT)
Text or Whatsapp us
Chat with a support agent via SMS at:
+63 922 110 0128
Or chat via Whatsapp at:
+63 998 542 0234