How To

To pair to a different device, double tap and hold your finger on the JBL logo for 5 seconds until you see the LED light flash blue. Make sure that the device you are trying to connect to is in range and in pairing mode. You should see the Endurance headphone pop up on your discoverable devices within a few seconds and the flashing LED light should now be a solid blue.

In order to adjust your EQ settings you must follow these instructions:   In your Windows 10 taskbar, right click on the volume icon. It should bring up your selected output device. If “Speakers (JBL Quantum *model* Game)” is not selected, please proceed to the next step.
In the upper right hand corner, select the arrow. This will display a list of output devices on your PC. Please select “Speakers (JBL Quantum *model* Game)” After selecting 'speakers' you will now be able to adjust your EQ settings to your preference.

If you are experiencing issues with your headphones' Bluetooth disconnecting and reconnecting while on standby, there is a new Firmware Update app to resolve this issue. Start by downloading the app  "JBL Firmware Update" (see links below).
Google Play Store: https://play.google.com/store/apps/details?id=com.jbl.tune.update
App Store: https://apps.apple.com/gb/app/jbl-firmware-update/id1548227663

Once downloaded, you can update your headphones firmware from there. 
Below you can see step by step images of the update process.

      

Try all Flex Fit Ear fins included (S/M/L) to find a snug fit for stability during workout. Usually the biggest size that fits comfortably in your ear will provide the most stability. Try all ear tip sizes (S/M/L) to find a snug seal for optimum sound quality, and look for a balance of comfort and acoustic sealing.

To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the Focus 500/700 Wireless headphone. Once you select that option, the audible voice should state, “connected”. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible voice stating, “powering on….looking for device” You will see the Bluetooth light alternate between red and blue when it is in pairing mode. Once connected the Bluetooth will change to a flashing LED light and the audible voice will state, “connected”.

Horizon's alarm sounds for 3 minutes, then it shuts off, or rather it goes into snooze, for 9 minutes. Then it sounds the alarm again for 3 minutes, followed by snooze for another 9 minutes. After this final snooze period, it starts playing, and keeps on playing until it is manually shut off. The light shuts off with the audio.

For JBL Quantum 100/200/300 models, they do not offer Game-Chat audio dial function.
To get the Game-Chat dial feature, you need JBL Quantum 400, and up, then you can adjust game-chat balance by rotating the dial-up and down.

For models that support Game-Chat dial, when you rotate the dial, you will feel a notch that indicates 50% game and 50% chat. Or you can see the status on the top bar of the JBL QuantumENGINE.

These headphones consist of plastics, synthetic leathers and foams. All JBL Jr products were put through extensive tests and are compliant with Standard Consumer Safety Specification for Toy Safety.

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available

In the JBL ONE App:
(1) Go to My Products, select your product
(2) Select Support tile
(3) Under General, select Product Support

Unfortunately, the JBL AmpUp App is no longer available for download.

To play the surround sound with DOLBY ATMOS or DTS:X, connect your Blu-ray player or other digital device to the HDMI input connector on the soundbar. If the TV support Dolby ATMOS, served over HDMI ARC, just make sure it is selected in the TV setting menu. To select the most suitable amount of sound effect of DOLBY ATMOS and DTS:X, press on the remote control ATMOS level button, to switch between MID, HIGH, LOW or OFF. Note: If your TV has an eARC HDMI input, you can connect your Blu-ray player or other digital device to the HDMI IN connector on the TV.

With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks slowly for about two seconds, and now you have reset to factory settings.

You can reset the E25BT in two ways: 1: Press and hold Volume + and Volume - simultaneously for more than 3 seconds. This resets to factory settings, clearing the pairing list. 2: With unit in ON mode, plug in the USB cable. This resets the unit and puts it into charging mode.

With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks slowly for about two seconds, and now you have reset to factory settings.

With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings.

To reset your JBL Tuner simply Long press Volume+ and Bluetooth button for 5-7 seconds. Your Tuner is now successfully reset and you can Bluetooth pair with it again.

Press and hold the Source, Vol+ and Vol- buttons at the same time until you see the text "reset" on the soundbar's display.

Any changes you make on the Lighting page will be immediately reflected on your headset.

With the IPX7 rating, you can use them in water down to a depth of one meter, for maximum 30 minutes.

Harman Volume on the Cinema Base has no levels, it's either on or off. It will remember the last setting when it's powered on. When you enable Harman Volume, you will hear audio feedback ( 4 tones going up when you turn it on, and 4 tones going down when you turn it off ) There is no visual indication that shows if it's on or off

JBL QuantumSURROUND takes up to 8 channels of audio, and recreates a multi-channel setup—including overhead channels—as measured inside one of JBL’s listening rooms. You’ll hear the multi-channel mix as if you’re right in the middle of the game.

For models E40BT and E50BT Connect the first headphone by BT to your mobile device Tap the ShareMe button once Tap the ShareMe button on the 2nd headphones twice ( ! ) The headphones will connect to each other. When changing volume on source device, or BT connected headphones, the volume will only change on THAT headphone ( and in some cases the source device, like iOS devices and newer Android ), not on the one connected via ShareMe. When changing volume on a via-ShareMe-connected headphone ( 2nd ), it will not change volume on source device, or on the BT-connected headphone. To sum up, both headphones have their individual volumes. For Everest models ( not ELITE ). Connect the headphones by BT to your mobile device Put the 2nd device ( speaker, headphones as long as they have Bluetooth ) in "BT discovery mode" Press the ShareMe button on the Everest headphone ( button marked with a little "s" ) The Everest will connect to BT device. (Please note that you may not be able to pair from the Everest to the Everest Elite models, or if you can pair, you may have dropouts in sound). When changing volume on source device, or Everest, the volume will only change on the Everest ( and in some cases the source device, like iOS devices and newer Android ), not on the device connected via ShareMe. When changing volume on via-ShareMe-connected BT device ( 2nd ), it will not change volume on source device or Everest. Please note that it is NOT possible to use ShareMe if you are listening to analog signal via cable. Bot the E-series and the Everest models will switch off the Bluetooth circuits as soon as you insert the audio cable, so re-transmission is not possible.

Press the microphone button (located on the LEFT arm) to turn on the first RunSafe mode. The first mode blinks continually. When you press the microphone again, the second mode is initiated which features 2 blinks on followed by 2 seconds without. Pressing the microphone again is the third mode which is 3 blinks on followed by 3 seconds without.

Make sure the headphones are turned on and connected to your smart device. Press and hold the Microphone button located on the LEFT arm of the neckband. You should be able to activate Siri/Google within 3 seconds after pressing the Microphone button.

1) Download and run the latest JBL Connect app on your phone 2) The JBL Connect app will begin discovering your JBL Boombox (please make sure your speaker is connected via Bluetooth first) 3) Use the toggle switch in the JBL Connect App to change the phone button to now have the voice assistant function 4) Simply press the “Play” button on your JBL Boombox (you will hear a brief tone) and begin speaking your commands via SIRI and Google Now. 5) Please check the below links for more information regarding SIRI and Google Now available voice commands: SIRI: https://support.apple.com/HT204389 Google Now: https://support.google.com/websearch/answer/2940021

To answer and hang up calls, press the pause/play button located on the left arm of the Soundgear.

The USB charging port will be located on the inline microphone located on the RIGHT side of the earphones.

Go to your Bluetooth Settings to confirm that you are connected to both JBL Reflect Fit Audio and JBL Reflect Fit HRM. Once you are connected to the Reflect Fit HRM you will hear the audio voice prompt state, "Searching for Heart Rate"......"Calibrating" followed by a heart beat prompt. It will calibrate for 2-5 seconds followed by "Heart Rate Detected". If it cannot verify your heart rate, the audio voice prompt will advise you to adjust the ear piece. Once it has established your heart rate, you will be able to manually check your heart rate by pressing the heart button located on the RIGHT arm of the neck band.