JBL Live Free NC+ TWS

JBL Live Free NC+ TWS

True wireless Noise Cancelling earbuds

Getting started with your JBL Live Free NC+ TWS

Getting started with your JBL Live Free NC+ TWS

Quick Start Guide

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Documents & Downloads

Product Specifications

Driver size (mm)
6.8
Driver sensitivity at 1kHz/1mW (dB)
96
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
16
Number of drivers per ear
1
Charging Case Weight (oz)
1.4
Earpiece Weight (oz)
0.5
Charging Case Weight (g)
40
Earpiece Weight (g)
14
Bluetooth version
5.1
Bluetooth profiles
A2DP V1.3, AVRCP V1.6, HFP V1.7
Bluetooth frequency
2.4 GHz – 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4DQPSK, 8DPSK
Bluetooth transmitter power
0 - 10dbm
Charging time (hours from empty)
2
Maximum music play time with ANC off (hours)
7
Maximum music play time with ANC on (hours)
6
Maximum play time (hours)
7
Secure Fit
Yes
Waterproof
Yes
IP Code
IPX7
Voice Assistant integration
Yes
Ambient Aware
Yes
Built-in Microphone
Yes
Hands Free Call
Yes
JBL Signature Sound
Yes
Sweat Proof
Yes
TalkThru
Yes
Touch Control
Yes
True Wireless
Yes
Active Noise Cancelling
Yes
Wireless
Yes
Charging case
Yes
Rechargable battery
Yes
Bluetooth
Yes

Live free from distractions

Take on the world, with style. JBL Live Free NC+ TWS earbuds deliver JBL Signature Sound with supreme comfort. Stay in the groove all day long without noise or any distractions thanks to Active Noise Cancelling, while TalkThru and Ambient Aware keep you in touch with your friends and surroundings. Up to 21 hours of battery life and in-case wireless charging gives you seamless, convenient ease of use, and Dual Connect + Sync means you can start listening immediately, with either earphone or both. With your choice of Voice Assistant, perfect calls, and intuitive controls right at your fingertips, you’ll never need to stop the music. Water and sweat proof, the JBL Live Free NC+ TWS won't let you down no matter your activity or the weather conditions. So you can live Free.

Make the everyday extraordinary. 6.8mm dynamic drivers power great JBL Signature Sound. These earbuds might be small, but they deliver some serious power.
No noise and zero distractions with Active Noise Cancelling, so you can get on with enjoying the groove. If you do need to chat, TalkThru and Ambient Aware allow for natural conversations and total awareness of your surroundings, without taking your earbuds out.
Dual Connect + Sync automatically pairs to your device as soon as you flip open the case, no matter which earbud you grab first. And you can extend battery life by switching out each earbud to charge individually. Thanks to Fast Pair enabled by Google, the JBL Live Free NC+ TWS are connected to your Android device the second you flip the case open. You can also pair multiple devices just by tapping on the devices’ screen.
No-one wants to be without their music. JBL Live Free NC+ TWS allows you to charge on the go with Speed Charge and Qi-compatible wireless charging. There’s up to 7 hours of music playback and up to 14 hours in the case. Keep on playing for longer.
Full control of your audio is just a fingertip away. You’ve got all the power in your earbuds. Manage phone calls with the tip of your finger and enjoy the perfect calls ensured by the integrated 4-mic solution on each bud. Dedicated touch control also lets you seamlessly talk to Hey Google (*) or activate Amazon Alexa (**). (*) Only supported on Android. (**) Android 6.0 or higher is required for full access to Alexa features when using this device.
Don’t sweat the small stuff, JBL Live Free NC+ TWS are water and sweat proof, with IPX7 certification. They'll keep you company come rain or shine.
With three ear-tip sizes and two gel-sleeve sizes, you can easily customize your earbuds to get a perfect fit that'll stay in place during even your hardest workout.

FAQs & How-Tos

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  • It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
    needed-tools.png
    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
    cleaning-earbud-contact-points.png
    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
    cleaning-charging-case.png
    Repeat until the contact points are visibly clean, and charging should work as designed.

    Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
    This procedure can be performed on all TWS earphones and cases.
  • If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

    If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

  • Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). 
    This restores the earbuds to the factory defaults.
    TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
    It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
  • To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
    * Location
    Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
    Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
    Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.
  • 1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).
  • This headphone is supported by the My JBL Headphones App.
  • In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

    The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

    • A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

    • AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

    Always get the latest driver version available for your Computer/PC/Laptop.

    To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

    The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.
  • This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

    IPX7-icon.png

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