All-Weather
-
-
-
-
-
-
-
Is there a Wi-Fi signal indicator on JBL Control Xstream?There is a Wi-Fi indicator on the back of the main speaker, and when it turns amber, it indicates that the Wi-Fi signal is weak. Try to move the speaker closer to your Wi-Fi router, and when the signal indicator turns White again, then it has a steady connection.Was this helpful? Thank you for your feedback!Does Control Xstream have Spotify Connect?Yes, Control Xstream supports Spotify Connect, which can be used from the Spotify app if you have a premium account.Was this helpful? Thank you for your feedback!Will Control Xstream switch off when they are not used (standby)This speaker will go to standby mode after 10 minutes inactivity. It turn on when you start playing to it again.Was this helpful? Thank you for your feedback!Can I connect my Control Xstream speakers to 5GHz Wi-Fi?Yes, Control Xstream uses both 2.4 GHz and 5 GHZ wi-fi networks.Was this helpful? Thank you for your feedback!
-
-
-
Pressing the association button on secondary speaker causes no sound prompt output from secondary speakerOnly the primary speaker prompts the user when pressing the association button. This does not happen when the same is done on the secondary speaker. However, the front panel LED blinks quickly, indicating that association process is taking place. (This applies to primary and secondary speakers both.)Was this helpful? Thank you for your feedback!Front LED flashes sporadically while streaming audioRandom flashing is an indication that the wireless link between primary and associated speakers was lost and recovered. If this happens too often, it may be caused by interference in the 2.4 GHz ISM band, caused by overcrowding of the band. Sometimes it helps to change location of the speakers, or to shut down other 2.4 GHz devices.Was this helpful? Thank you for your feedback!Are the Control X Wireless all-weather speakers?No. Although the Control X Wireless have a rugged exterior and are portable, they are not all-weather speakers. Any direct exposure to harsh weather condition (rain, snow, extreme hot/cold temperatures) will damage the speakers.Was this helpful? Thank you for your feedback!When using two pairs of speakers, what is the range between them?When you have associated two pairs of speakers, the range between primary and secondary speakers (all 3 speakers), will be maximum 10 meters. The range will increase if you only use one pair of speakers (30 meters). We recommend placing the speakers on a high-level surface or shelf, for best possible connection.Was this helpful? Thank you for your feedback!
-
Further Support
Gaming Support
Need help with your JBL Quantum? Check out the Quantum support page!
Go to Quantum Support!Can’t find what you’re looking for?
Chat with us
Monday - Friday: 09.00-18.00
Saturday - Sunday: 10:00-16:00