All-Weather

  • Will Control Xstream switch off when they are not used (standby)
    This speaker will go to standby mode after 10 minutes inactivity. It turn on when you start playing to it again.
    My speakers react differently, when using either battery or AC power.
    Our Control X Wireless speaker has two different patterns for switching on, when using either battery or AC power. When using battery, turning on one speaker in either stereo mode or association mode (4 speakers connected), all will turn on simultaneously, no matter which is primary or secondary. When connected to AC power, switch on the primary speaker in stereo or associated mode, and the secondary speakers will follow. If you have associated speakers stereo or 4 speakers connected, then you have to press primary speaker's power button for more than 2 seconds, then the primary will send signal to secondaries, and they will wake up. It takes approx. 30-60 seconds before all are switched on. If your press it too short (less than 2 seconds), the primary speaker will not "pair" the secondary speakers together. Switch off the primary and start over again.
    I have interference between my Control X Wireless, how come?
    Our Control X Wireless speakers use Wi-Fi 2.4 GHz network to connect them. If there are any obstacles or people blocking the connection, it can cause interference. We suggest positioning the speakers on a high-level surface or shelf, to avoid any interference.
    Can I connect my Control Xstream speakers to 5GHz Wi-Fi?
    Yes, Control Xstream uses both 2.4 GHz and 5 GHZ wi-fi networks.
    More FAQs
  • My speakers react differently, when using either battery or AC power.
    Our Control X Wireless speaker has two different patterns for switching on, when using either battery or AC power. When using battery, turning on one speaker in either stereo mode or association mode (4 speakers connected), all will turn on simultaneously, no matter which is primary or secondary. When connected to AC power, switch on the primary speaker in stereo or associated mode, and the secondary speakers will follow. If you have associated speakers stereo or 4 speakers connected, then you have to press primary speaker's power button for more than 2 seconds, then the primary will send signal to secondaries, and they will wake up. It takes approx. 30-60 seconds before all are switched on. If your press it too short (less than 2 seconds), the primary speaker will not "pair" the secondary speakers together. Switch off the primary and start over again.
    Pressing the association button on secondary speaker causes no sound prompt output from secondary speaker
    Only the primary speaker prompts the user when pressing the association button. This does not happen when the same is done on the secondary speaker. However, the front panel LED blinks quickly, indicating that association process is taking place. (This applies to primary and secondary speakers both.)
    I have interference between my Control X Wireless, how come?
    Our Control X Wireless speakers use Wi-Fi 2.4 GHz network to connect them. If there are any obstacles or people blocking the connection, it can cause interference. We suggest positioning the speakers on a high-level surface or shelf, to avoid any interference.
    Can I use Bluetooth with my Control Xstream
    Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Control Xstream also offers a Bluetooth connection and an AUX input
    More FAQs
  • Can I use a 3rd party wall-mounting system?
    Yes, just be aware that you are responsible for correct installation when using 3rd party wall mounts. The included wall-mounting kit in the box fits perfectly and is good for outdoor or indoor use.

Further Support

Bluetooth Pairing Guide

Do you need help with Bluetooth Pairing? This guide can help you

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Reset Guide

Do you need help to reset your product? Go here to find the instructions

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Headphone Support Guide

Need help to resolve some the most common headphone challenges?

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Gaming Support

Need help with your JBL Quantum? Check out the Quantum support page!

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