JBL Authentics 500
Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design.
Sold from 2023 until now
Getting started with your JBL Authentics 500
Quick Start Guide
Get up and running in no time with our easy-to-follow Quick Start Guide
Register your product
Do you own this product? Register it here! And claim your warranty or service easily
Register nowDocuments & Downloads
Product Specifications
- Sound system
- 3.1 & Dolby Atmos Music
- Power supply
- 100 - 240V AC, ~ 50/60Hz
- Total speaker power output (Max @THD 1%)
- 270W
- Transducer
- 3 x 25mm aluminum dome tweeter + 3 x 2.75" midrange + 6.5" subwoofer
- Networked standby power
- < 2.0 W
- Operating temperature:0 °C - 45 °C
- Frequency response
- 40Hz - 20kHz (-6dB)
- Audio inputs:1 Audio in, Bluetooth/WIFI, Ethernet and USB (USB playback is available in US version. For other versions, USB is for Service only.)
- Dimensions (W x H x D)
- 447 x 240 x 255.7 mm / 17.60" x 9.45" x 10.07"
- Weight
- 7.8 kg / 17.20 lbs
- Packaging dimensions (W x H x D)
- 515 x 322 x 315 mm / 20.3" x 12.7" x 12.4"
- Packaging Weight
- 11.4 kg / 25.1 lbs
- USB port
- Type C
- USB rating
- 5V DC, 1A
- Supporting formats
- mp3,WAV
- MP3 codec
- MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3
- MP3 sampling rate
- 16 - 48 kHz
- MP3 bitrate
- 80 - 320 kpbs
- Bluetooth version
- 5.3
- Bluetooth prole
- A2DP 1.3.2, AVRCP 1.5
- Bluetooth transmitter frequency range:2400 MHz - 2483.5 MHz
- Bluetooth transmitter power:<17 dBm
- Wi-Fi network:IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz)
- 2.4G Wi-Fi transmitter frequency range
- 2412 - 2472 MHz (2.4 GHz ISM Band, USA 11 Channels, Europe and others 13 Channels)
- 2.4G Wi-Fi transmitter power
- <20 dBm
- 5G Wi-Fi transmitter frequency range
- 5.15 - 5.35GHz, 5.470 - 5.725GHz, 5.725 - 5.825GHz
- 5G Wi-Fi transmitter power
- <23 dBm
- Built-in Wi-Fi
- Yes
- 3.5 mm audio cable Input
- Yes
- 3D Dolby Atmos
- Yes
- Bluetooth
- Yes
- JBL One App
- Yes
- Voice Assistant integration
- Yes
- -
- * Amazon Alexa and Google Assistant may not be available in all countries or languages. Features and functionality may vary.
- -
- ©2023 Amazon.com, Inc. or it’s affiliates. Amazon, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
- -
- Google is a trademark of Google LLC.
- -
- Please check here for your country/language
- -
- Availability of Dolby Atmos Music may depend on subscription plan.
Retro design with Dolby Atmos® music performance
Fill any room with cutting-edge sound and striking retro style with the JBL Authentics 500. From its Quadrex grille to its custom leather-like enclosure, the speaker was inspired by JBL's iconic 1970s designs, updated for the 21st century with the latest sound and control technologies. Immerse yourself in high-definition lifelike sound with Dolby Atmos® Music thanks to the Authentics 500's aluminum tweeters and patented SlipStream™ bass port. With Google Assistance and Amazon Alexa available simultaneously*, you can play your favorite music, control your smart home devices, and more, hands-free, using just your voice.
270 watts of 3.1 channel sound, with virtual Dolby Atmos® create a lifelike musical experience that makes you feel like you're hearing your music live. Three 1-inch tweeters and three 2.75-inch midrange woofers provide so much clarity that every detail of your favorite song sounds brand new, while a 6.5-inch down firing subwoofer and the patented SlipStream™ bass port guarantee incredible deep bass.
The JBL Authentics 500 delivers the iconic style inspired by classic JBL heritage designs, for a look that complements any room, easily filling even the largest space with superior JBL sound. And the speaker's premium aluminum frame, custom leather-like enclosure, and reimagined Quadrex grille really show the attention we paid to each visual detail, right down to the special JBL signature pattern surrounding the downfiring woofer.
Experience everything from podcasts to internet radio in stunning high definition. Or stream music through AirPlay, Alexa Multi-Room Music (MRM), Chromecast built-in™, and Spotify Connect and leave the room or take a call without the music being interrupted. The Wi-Fi connection ensures your speaker gets automatic software and feature updates.
Google Assistant and Amazon Alexa are available simultaneously* and gives customers the most freedom and convenience to control more smart home devices, play from more music streaming services, and get the most hands-free help from either voice assistant at any given time. *See Notifications
Seamlessly share playlists by pairing the JBL Authentics 500 with any Bluetooth devices.
Personalize your audio with intuitive on-speaker controls that adjust volume, bass, and treble levels. Use Alexa or Google Assistant to control your device with your voice. Or use the JBL One app for even more options to customize EQ, settings, and find your new favorite song using the integrated music services.
Place multiple JBL Authentics speakers throughout your home for your next gathering. Using the Google Home app or Amazon Alexa app, you can set the mood in every room by connecting two or more speakers to a single playlist and get everybody moving to the same beat
Get great sound anywhere you want. The speaker automatically calibrates and optimizes audio performance for every location each time you power it up.
The Authentics 500 speaker is made with 100% recycled fabric, 85% recycled plastics and 50% aluminum, and comes in a FSC-certified carton box printed with soy ink.
FAQs & How-Tos
10 results
-
Yes!
By using the JBL ONE app, you can change the equalization settings of the soundbar to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:- BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
- MID: Adjust the mid-frequency sounds, such as human speech.
- TREBLE: Adjust the higher frequency sounds for clarity.
Was this helpful? Thank you for your feedback! -
Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:- Customizing EQ settings
- Setting up our new feature called: My Moment
- Connect your favorite streaming music services.
Was this helpful? Thank you for your feedback! -
Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if availableWas this helpful? Thank you for your feedback!
-
In the JBL ONE App:
(1) Go to My Products, select your product
(2) Select Support tile
(3) Under General, select Product SupportWas this helpful? Thank you for your feedback! -
If you cannot stream music with AirPlay, use the JBL One App;
(1) Go to Settings.
(2) Select 3rd Party Service.
(3) Select the Airplay tile.
(4) Select Reset AirPlay.Was this helpful? Thank you for your feedback! -
(1) Select the JBL soundbar you want to rename
(2) Navigate to the Support tile and select "Rename My Product."
(3) Press the current name and type in the new name
(4) Press SAVEWas this helpful? Thank you for your feedback! -
(1) Use JBL One App to set up the My Moment Feature.
(2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
(3) Tap the My Moment card to assign music.
(4) Click Add Music to manage music streaming services and specific music tracks.
(5) Set the timer to inactive speaker/soundbar (optional)
(6) Set the music loudness (optional)
(7) Press SAVEWas this helpful? Thank you for your feedback! -
- Ensure that your JBL One app device is less than 10m/33ft from the soundbar during the initial set-up.
- Ensure your JBL soundbar is plugged into power and the power LED is illuminated on the BAR.
- Unplug the power cord, wait 10 seconds, reconnect the power cord and allow the speaker to power up.
- Temporarily relocate either the BAR or router so that they are closer together. If the connection succeeds, the original location may be too far from the router to maintain a stable connection.
- Try using a different device with the JBL ONE app installed and connected to your home network.
Was this helpful? Thank you for your feedback! -
It is a personalization feature that allows you to customize your favorite music track, auto-off timing, and music volume.
Once set up, you can directly access it through the remote control or within the JBL ONE App.Was this helpful? Thank you for your feedback! -
You can manually type in the network name (SSID) and password to connect if the network does not appear.Was this helpful? Thank you for your feedback!
Images & Videos
Can’t find what you’re looking for?
Chat with Us
Mon - Fri - 8:00 a.m 5:00 p.m (MYT)
Text or Whatsapp us
Chat with a support agent via SMS at:
+60 113 011 6117
Or chat via Whatsapp at:
+60 169 317 728