Discover how to troubleshoot when your Google Assistant device isn’t responding to “Hey Google” or “Ok Google”.

Support Overview / How To / Discover how to troubleshoot when your Google Assistant device isn’t responding to “Hey Google” or “Ok Google”.

Applies to:

Was this helpful? Thank you for your feedback!

Can’t find what you’re looking for?

Talk to a product expert
Call us now at: +60 377240321

Mon - Fri - 8:00 a.m 5:00 p.m (MYT)

365 days a year

We will respond within one business day.

Email Us

Mon - Fri - 8:00 a.m 5:00 p.m (MYT)

Our friendly product experts are ready to help you in real time. Chat with them today.

Chat with a support agent via SMS at:
+60 113 011 6117

Or chat via Whatsapp at:
+60 169 317 728

Mon - Fri: 8:00 am - 5:00 pm (MYT)