Support Overview / Headphones / Gaming / JBL Quantum ONE
JBL Quantum ONE

JBL Quantum ONE

USB Wired Over-Ear Professional PC Gaming Headset with Head-Tracking Enhanced QuantumSPHERE 360

Sold from 2020 until now

Getting started with your JBL Quantum ONE

Getting started with your JBL Quantum ONE

Quick Start Guide

Get up and running in no time with our easy-to-follow Quick Start Guide
Product Registration

Register your product

Do you own this product? Register it here! And claim your warranty or service easily

Register now

Documents & Downloads

Product Specifications

Driver size (mm)
50
Active Frequency Response
20 Hz – 20 kHz
Driver sensitivity at 1kHz/1mW (dB)
95
Dynamic frequency response range (Hz)
20 Hz - 40 kHz
Impedance (ohms)
32
Passive Frequency Response
20 Hz – 40 kHz
Audio Cable Length (ft)
3.9
Audio Cable Length (m)
1.2
Ear Cup Depth (cm)
2.7
Ear Cup Depth (in)
1.1
Ear Cup External Height (cm)
10.5
Ear Cup External Height (in)
4.1
Ear Cup External Width (cm)
9.3
Ear Cup External Width (in)
3.7
Ear Cup Internal Height (cm)
6.1
Ear Cup Internal Height (in)
2.4
Ear Cup Internal Width (cm)
5
Ear Cup Internal Width (in)
2
Charging Cable Length (m)
2.7
Charging Cable Length (ft)
8.9
Weight (g)
369
Weight (oz)
13
3.5 mm audio cable Input
Yes
Audio cable
Yes
Active Noise Cancelling
Yes
Built-in Microphone
Yes
Detachable Cable
Yes
Over-ear
Yes

Sound is Survival

Make your game epic. The JBL Quantum ONE wired headset gives you pro-level audio with head-tracking enhanced JBL QuantumSPHERE 360™ spatial surround sound and Active Noise Cancelling tuned for gaming. Designed for precise audio positioning, JBL QuantumSOUND Signature delivers an immersive sound curve through Hi-Res certified 50mm drivers. The voice focus detachable microphone delivers clear multiplayer interactions with noise suppression, mute features and a DISCORD-certified Game-Chat Balance Dial. A lightweight, ergonomic design keeps you comfortable while the PC software, JBL QuantumENGINE allows for powerful customization options and user profiles. The JBL Quantum ONE headset represents the absolute cutting edge in audio for the deepest level of virtual realism on your PC.

JBL QuantumSPHERE 360™*, powered by JBL QuantumENGINE, gives you professional-level 3D-audio positioning on your PC. Custom calibration of JBL's algorithm with the integrated head-tracking sensor and by-pack mic is built exclusively for the JBL Quantum ONE giving PC gamers next-gen accuracy audio positioning and a fixed, independent soundscape, improving your natural instincts. JBL Quantum ONE is also equipped with DTS Headphone X: v2.0. *Only available on PC with USB connection via the JBL QuantumENGINE.
From the tiniest footsteps to the loudest explosion, JBL QuantumSOUND Signature makes every scene epic and every gamer more competitive. The Hi-Res certified 50mm neodymium drivers deliver an immersive sound curve tuned by JBL audiologists and specifically designed for gaming. Our signature audio creates the most realistic soundscape for a competitive advantage in any battle.
The lightweight headband and ventilating, premium leather-wrapped, memory foam ear cushions are designed for even the longest gaming sessions.
"Designed for gaming environments, the Active Noise Cancelling* system eliminates unwanted background sounds so you can stay fully engaged in combat without distractions. *The ANC feature works only via the USB cable, only compatible with PC, PlayStation and Mac."
The JBL Quantum ONE headset is designed for PC use via USB but is also compatible via 3.5mm audio jack with Xbox™**, Nintendo Switch™, Mobile, Mac and VR. The features powered by JBL QuantumENGINE (JBL QuantumSPHERE 360, RGB, EQ, Microphone settings etc.) are only available on PC. Check the connectivity guide for compatibility. *Compatible with PlayStation (PS5 and PS4) **Compatible with Xbox (Xbox Series X S and One)
Echo-cancelling technology makes sure you're heard loud and clear when rallying the troops or opponents. The directional boom mic is adjustable and detachable for gaming on the go or when using a peripheral microphone. Press the mute button built into the ear cup to automatically go dark.
DISCORD-certified Game-Chat balance dial lets you adjust audio levels on the fly. Separate sound cards handle game and chat audio, allowing you to set the proper balance on the headset without having to leave the game. Also compatible with TeamSpeak, Skype, and other services.
The powerful PC software, the JBL QuantumENGINE, allows you to manage and personalize your JBL Quantum ONE gaming headset from a user-friendly dashboard and included calibration mic. Create separate user profiles, modify microphone settings, and activate RGB effects or create your own. You can also adjust the equalizer or choose from 6 presets. The JBL QuantumENGINE powers the JBL QuantumSPHERE 360 immersive surround only on your PC.
Choose your sound setting and provide your head diameter and height to adjust the surround sound profile to fit for your ears. Using the calibration mic, the JBL QuantumSPHERE 360™ allows for the most accurate and immersive spatial sound experience.
Create profiles that enhance the soundscape of specific games or choose from a variety of expertly crafted presets.
Create your own lighting effects with the built-in RGB effects tuner or choose from several preset modes that highlight the headset’s capabilities.
Not too loud, not too quiet. Adjust the microphone volume level and sensitivity. And the sidetone allows you to control how much of your own voice you can hear when talking.
Create and manage different user profiles each with their own unique settings

FAQs & How-Tos

23 results
  • 7.1 Surround configuration set up guide
    To configure the 7.1 Surround feature on your PC, please follow the guide below:

    1. In the left corner on your screen right next to the Windows logo, click on the spy-glass to start a search on your PC.
    2. Type in Sound --> then select Change System Sounds:
      Surround-config-7-1

    3. Make sure that your the Quantum Headphones is your Default Device for both Speakers ( Game ) and Earphone ( Communication device )
    Surround-config-7-1_2

    4. To configure the 7.1 Surround feature, right click on the Speakers --> then select Configure Speakers
    Surround-config-7-1_3

    5. Select 7.1 Surround and click on Next
      Surround-config-7-1_4
    6. Make sure that all boxes are selected, then click Next
      Surround-config-7-1_5
    7. Make sure both boxes are selected, and then click Next
      Surround-config-7-1_6
    8. Click on Finish. Now your Quantum headphones is configured for 7.1 Surround sound. The configuration will remain after rebooting PC or reconnecting headphones.
     
    Surround-config-7-1_7
    Enjoy your sound experience #SoundIsSurvival #DareToListen
     
  • Does JBL Quantum ONE provide mic monitoring (side tone) feature?
    Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.
  • Does JBL Quantum ONE provide surround sound?
    The JBL Quantum ONE provides QuantumSURROUND via the USB connection on PC. You can download QuantumENGINE here: JBLQuantum.com
  • Does my JBL Quantum ONE headset provide game and chat audio balance?
    Yes, you can adjust game and chat audio balance by rotating the puck clockwise and anti clockwise. When rotating the puck, you will feel a notch in the puck that indicates 50 game and 50 chat.
  • Does the JBL QuantumONE calibration mic calibrate both ears?
    Yes, the calibration is done for both left and right ears
  • EQ Settings and Surround Information
    In order to adjust your EQ settings you must follow these instructions:   In your Windows 10 taskbar, right click on the volume icon. It should bring up your selected output device. If “Speakers (JBL Quantum *model* Game)” is not selected, please proceed to the next step. QUantum ONE.png
    In the upper right hand corner, select the arrow. This will display a list of output devices on your PC. Please select “Speakers (JBL Quantum *model* Game)” After selecting 'speakers' you will now be able to adjust your EQ settings to your preference. Quantum-one_2
  • How RBG lighting work for console games

    JBL Quantum 400 and ONE are compatible with USB C to A cable to enjoy PS4 console with RGB Lighting on, and Quantum 600 and 800 with wireless-enabled by USB dongle also gives lighting moment on PS4 console games.

    *NOTE that RGB will not light up when connecting with 3.5mm cable to any device (PC, Console, Mobile, etc.) because the cable doesn't have power enough for the RBG lighting.

     

  • How to set up your microphone

    Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
    FLIP DOWN.png


    How to check your PC settings for the correct recording device
    1. Go to Control Panel
    Control panel.png
    2. Select Hardware and Sound
    Step 2.PNG
    3. Click on Sound
    Step 3.PNG
    3 Select  Recording
    Recording tap.jpg

    4. Make sure to select the proper recording device.

    1. Right-click on it Quantum headset.

      Set default communication device.jpg

    2. Now select "Set Default Device" or Select "Default Communication Device"

      Set default communication device 2.jpg

    5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
    Properties.jpg

    6. Choose Levels.
    Levels 1.jpg

    7. Adjust accordingly.
    Levels 2.jpg  

    Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
    Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
    Volume issue Q800 - Part3.png

    If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
    Volume issue Q800 - Part4.png

    Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
    Volume issue Q800 - Part5.png

  • How to switch between Active Noise Cancelling and TalkThru
    Onboard Active Noise Cancelling is controlled by the multi-function button on the rear of the left ear-cup. Switched on by default, you can SINGLE press the ANC button to toggle it On/Off  and LONG press to active TalkThru. Turn on ANC again by a single press on the multi-function button.
  • How to switch between Game and Chat balance
    Yes, you can adjust the game and chat audio balance by rotating the dial-up and down. When you rotate the dial, you'll feel a notch that indicates the balance is 50% game and 50% chat. The slider on Quantum ONE is different and has no notch but instead a visual indicator.
< 1 2 3 >

Images & Videos

  • JBL Quantum ONE - Black - USB Wired Over-Ear Professional PC Gaming Headset with Head-Tracking Enhanced QuantumSPHERE 360 - Hero
  • JBL Quantum ONE - Black - USB Wired Over-Ear Professional PC Gaming Headset with Head-Tracking Enhanced QuantumSPHERE 360 - Front
  • JBL Quantum ONE - Black - USB Wired Over-Ear Professional PC Gaming Headset with Head-Tracking Enhanced QuantumSPHERE 360 - Back
  • JBL Quantum ONE - Black - USB Wired Over-Ear Professional PC Gaming Headset with Head-Tracking Enhanced QuantumSPHERE 360 - Detailshot 1
  • JBL Quantum ONE - Black - USB Wired Over-Ear Professional PC Gaming Headset with Head-Tracking Enhanced QuantumSPHERE 360 - Detailshot 2
  • JBL Quantum ONE - Black - USB Wired Over-Ear Professional PC Gaming Headset with Head-Tracking Enhanced QuantumSPHERE 360 - Detailshot 3
  • JBL Quantum ONE - Black - USB Wired Over-Ear Professional PC Gaming Headset with Head-Tracking Enhanced QuantumSPHERE 360 - Detailshot 4
  • JBL Quantum ONE - Black - USB Wired Over-Ear Professional PC Gaming Headset with Head-Tracking Enhanced QuantumSPHERE 360 - Detailshot 5
  • JBL Quantum ONE - Black - USB Wired Over-Ear Professional PC Gaming Headset with Head-Tracking Enhanced QuantumSPHERE 360 - Detailshot 6

Can’t find what you’re looking for?

Call Us

Call Us

Talk to a product expert
Call us now at: +60 377240321

Mon - Fri - 8:00 a.m 5:00 p.m (MYT)

E-mail Us

E-mail Us

365 days a year

We will respond within one business day.

Email Us
Chat with Us

Chat with Us

Mon - Fri - 8:00 a.m 5:00 p.m (MYT)

message

Text or Whatsapp us

Chat with a support agent via SMS at:
+60 113 011 6117

Or chat via Whatsapp at:
+60 169 317 728

Mon - Fri: 8:00 am - 5:00 pm (MYT)