JBL Quantum 800
Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0
Sold from 2020 until now
Getting started with your JBL Quantum 800
Quick Start Guide
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Product Specifications
- Driver size (mm)
- 50
- Active Frequency Response
- 20 Hz – 20 kHz
- Driver sensitivity at 1kHz/1mW (dB)
- 95
- Dynamic frequency response range (Hz)
- ["20 Hz - 40 kHz (Passive)", "20 Hz - 20 kHz (Active)"]
- Impedance (ohms)
- 32
- Passive Frequency Response
- 20 Hz – 40 kHz
- Audio Cable Length (ft)
- 3.9
- Audio Cable Length (m)
- 1.2
- Ear Cup Depth (cm)
- 2.7
- Ear Cup Depth (in)
- 1.1
- Ear Cup External Height (cm)
- 9.7
- Ear Cup External Height (in)
- 3.8
- Ear Cup External Width (cm)
- 8.7
- Ear Cup External Width (in)
- 3.4
- Ear Cup Internal Height (cm)
- 6.2
- Ear Cup Internal Height (in)
- 2.4
- Ear Cup Internal Width (cm)
- 4.2
- Ear Cup Internal Width (in)
- 1.7
- Charging Cable Length (m)
- 1.5
- Charging Cable Length (ft)
- 4.9
- Weight (g)
- 410
- Weight (oz)
- 14.5
- Bluetooth profiles
- A2DP 1.3, HFP 1.6
- Bluetooth frequency
- 2.402 GHz - 2.480 GHz
- Bluetooth transmitted modulation
- GFSK, /4π DQPSK, 8DPSK
- Bluetooth transmitter power
- <9 dBm
- Bluetooth version
- 5.0
- Charging time (hours from empty)
- 2
- Maximum play time (hours)
- 14
- Audio cable
- Yes
- Bluetooth
- Yes
- Charging cable
- Yes
- Active Noise Cancelling
- Yes
- Built-in Microphone
- Yes
- Fabric headband
- Yes
- Rechargable battery
- Yes
- Wireless
- Yes
Sound is Survival
Stay one step ahead of the competition. The JBL Quantum 800 headset gives you the edge with accurate spatial audio positioning, lossless 2.4GHz, and Bluetooth dual-wireless capability, Active Noise Cancelling, memory-foam comfort, and up to 14-hour battery life. Designed for total immersion, JBL QuantumSOUND Signature gives you a true audio advantage in battle. The microphone delivers clear multiplayer interactions, with a DISCORD-certified game-chat system, also compatible with TeamSpeak, and more. An ergonomic design with leather-wrapped, memory foam cushions keeps you comfortable for hours. The JBL Quantum 800 headset helps you level up, whether you're a seasoned pro or new to the game.
FAQs & How-Tos
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The JBL Quantum 800 can only be used via a 3.5mm, Bluetooth, or 2.4Ghz wireless connection.Was this helpful? Thank you for your feedback!
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Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. And the default setting of the mic monitoring is set of “OFF”. Was this helpful? Thank you for your feedback! -
JBL Quantum 400 and ONE are compatible with USB C to A cable to enjoy PS4 console with RGB Lighting on, and Quantum 600 and 800 with wireless-enabled by USB dongle also gives lighting moment on PS4 console games.
*NOTE that RGB will not light up when connecting with 3.5mm cable to any device (PC, Console, Mobile, etc.) because the cable doesn't have power enough for the RBG lighting.Was this helpful? Thank you for your feedback! -
You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.
Was this helpful? Thank you for your feedback! -
The battery is charged using an included USB-A to USB-C USB fabric cable. It will be fully charged for 2 hrs. Note, this cable is only for charging the battery, it will not deliver audio.Was this helpful? Thank you for your feedback!
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Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
How to check your PC settings for the correct recording device
1. Go to Control Panel
2. Select Hardware and Sound
3. Click on Sound
3 Select Recording
4. Make sure to select the proper recording device.-
Right-click on it Quantum headset.
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Now select "Set Default Device" or Select "Default Communication Device"
5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
6. Choose Levels.
7. Adjust accordingly.
Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)Was this helpful? Thank you for your feedback! -
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Onboard Active Noise Cancelling is controlled by the multi-function button on the rear of the left ear-cup. Switched on by default, you can SINGLE press the ANC button to toggle it On/Off and LONG press to active TalkThru. Turn on ANC again by a single press on the multi-function button.Was this helpful? Thank you for your feedback!
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Yes, you can adjust the game and chat audio balance by rotating the dial-up and down. When you rotate the dial, you'll feel a notch that indicates the balance is 50% game and 50% chat. The slider on Quantum ONE is different and has no notch but instead a visual indicator.Was this helpful? Thank you for your feedback!
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It is offering low-latency wireless connectivity via a 2.4Ghz signal that is enabled by a USB dongle included in the box. Turn on the slider, then it automatically connect to the dongle. If you loss the connectivity with the dongle, power on with the slider and hold on for 5 seconds and press and hold the dongle to make sure the pairing until listening to the tone. Was this helpful? Thank you for your feedback! -
You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.Was this helpful? Thank you for your feedback!
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