How To

Support Overview / How To

How To

448 results

Sort

Page size

Which JBL portable Bluetooth speakers have the JBL voice integration with SIRI and Google Now feature?

JBL Xtreme, JBL Pulse 2, JBL Charge3, JBL Flip 3, Pulse 3, and Flip 4 Android, Google Now, Google Play are trademarks of Google Inc. Siri, iTunes, and Apple Music are trademarks of Apple Inc. Spotify is a registered trademark of Spotify AB. IOS is a registered trademark of Cisco in the US and is used by Apple under license.

Was this helpful? Thank you for your feedback!
Which Connections are Possible
Connecting a USB stick
1. You can enjoy music from your USB Stick directly into the Partybox device.
2. Insert the Stick into theport, located on the back of your Partybox.
3. The USB Stick has to be formatted FAT16 or FAT 32 and supports MP3, WAVE and WMA Music files.
4. It will start automatically playing the content on your USB stick.
AUX Connection
1. You can connect any devices through the analog connection
2. Use an analog cable (Not included in the box) and connect your device.
3. Press play on your external device and enjoy the music!
RCA Connection (*Partybox 200/300/1000 Only)
1. The Partybox features both Input and Output RCA connection.
2. Connect your RCA cable (not included) to either one of the ports.
3. You can use it with your DVD/BlueRay player or AVR system.
Guitar and Microphone
1. Connect your to the dedicated port or connect your electric to the
2. You can mix sound or make your own karaoke party with your Partybox.
3. Sing or play through your devices.
  1. To adjust the volume of the audio source, press volume+ or volume- buttons.
  2. To adjust the volume of the microphone or guitar, rotate the or
Charging external devices
1. Whenever your mobile device needs some extra power, the Partybox can help you!
2. Featuring a USB Charging port for both Music (USB on a stick) or when you need to charge your device.
3. Simply connect your device to the port and start charging.
  1. NOTE: The Partybox 200 needs to be connected to AC power all the time to charge or function as a speaker.
  2. The Party 300/310 has a battery and can charge any device without needing AC power (unless the product's battery is depleted then you need to recharge via AC power).
There are many ways to enjoy your JBL Partybox On-The-Go, 100, 200, 300, 310 & 1000. The options are endless and you are in control of the party
Was this helpful? Thank you for your feedback!
Where is the serial number on JBL E35?

It is a tiny white sticker, located on the inside of the left-hand size adjustment slider on E35.

Was this helpful? Thank you for your feedback!
Where is the Heart Rate sensor on the JBL Reflect Fit?

The heart rate sensor is located inside the RIGHT earbud inside the sound tunnel. If the Heart Rate detection is activated and you remove the RIGHT earbud, the audio voice will notify you to insert the ear bud and will recalibrate once it is detected again.

Was this helpful? Thank you for your feedback!
Where can i find the serial number for Horizon alarm clock?

At the bottom of your Horizon alarm clock, you will see a little cap where the backup-battery resides. Turn the cover lid left to open it, and on the back of the cover lid, you will see the serial number.

Was this helpful? Thank you for your feedback!
When you experience Bluetooth issues.
NOTE: LINK speakers must be set up on a WiFi network before Bluetooth can be activated. Once it is set up, you can use Bluetooth anywhere (Unless you reset the speaker and start all over with installation).

Pairing issues with a Smartphone or Tablet:
1. First try to restart the Bluetooth connection on your source device (Smartphone/tablet) by switching Bluetooth off and on again with a short pause in between.
2. Forget previous paired connection (on your smartphone/tablet) in your Bluetooth settings if you once had paired with our product.
3. Try to restart source device(Smartphone/tablet) by powering it off and on again, and after restart try to establish a Bluetooth connection to your JBL LINK device.
4. If above does not work, then try to restart your JBL LINK device by turning it off and on again.
5. Press and hold down the Bluetooth button on your JBL LINK device to initiate pairing mode again.
6. Go into Bluetooth settings on your Smartphone/tablet.
7. Perform a restart or reset if you are not able to connect after above steps.
Back to helpful articles --> Articles overview

JBL LINK Bluetooth specifications:
- Bluetooth version 4.2
- A2DP v1.3 with SBC Audio Codec.
- AVRCP v1.5
Was this helpful? Thank you for your feedback!
When using the JBL One app to set up my speaker, my Wi-Fi network is not appearing in the list. How can I connect to my Wi-Fi network?

You can manually type in the network name (SSID) and password to connect if the network does not appear.

Was this helpful? Thank you for your feedback!
When I try to pair my Inspire 700 to my device, the Inspire 500 is displayed on my discoverable devices. Is this normal?

What you are experiencing is normal. The Inspire 700 is actually the Inspire 500 headphone but with the added bonus of a charging case.

Was this helpful? Thank you for your feedback!
When I try to pair my Focus 700 to my device, the Focus 500 is displayed on my discoverable devices. Is this normal?

What you are experiencing is normal. The Focus 700 is actually the Focus 500 headphone but with the added bonus of a charging case.

Was this helpful? Thank you for your feedback!
When I transfer the audio from JBL DRG to my head unit via AUX, I can’t hear anything.

Some head units in the vehicles use isolated grand, if JBL DRG use isolated grand as well, this will disable the chips inside DRG. Please connect your smartphone with JBL DRG and disable the “Aux Noise Cancel” button in the Apps right after Aux Line option in Connection Mode section.

Was this helpful? Thank you for your feedback!
When I transfer the audio from JBL DRG to my head unit via AUX, I can hear noise from the speakers.

Some vehicles don’t provide an isolated ground for the head unit which may introduce noise. Please connect your smartphone to JBL DRG and enable the “Aux Noise Cancel” button in the App. This can be found right after Aux Line option in Connection Mode section.

Was this helpful? Thank you for your feedback!
When I put smart phone on the Smartbase wireless charge arm, it doesn’t charge.

The wireless charge receiver in the smartphone may not be adequately coupled to the wireless charging transmitter on Smartbase. Re-adjust your smart phone’s position on the wireless charge arm.

Was this helpful? Thank you for your feedback!