How To

지원 개요 / How To

How To

74 카운트 결과
  • Window Sonic Spatial Surround Sound란 무엇입니까?
    Windows Sonic은 Windows 10 PC에 내장된 가상 서라운드 알고리즘입니다. 자세한 내용은 다음을 참조하십시오: 
    https://docs.microsoft.com/en-us/windows/win32/coreaudio/spatial-sound
  • When using the JBL One app to set up my speaker, my Wi-Fi network is not appearing in the list. How can I connect to my Wi-Fi network?
    You can manually type in the network name (SSID) and password to connect if the network does not appear.
  • What is the procedure to reset Xtreme?
    With the speaker ON, press and hold the VOL+ and Pause/Play buttons for 5-6 seconds. The Xtreme shuts down, and is now reset. You will need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again.
  • What is Dolby Atmos and what does it do?
    Dolby Atmos is a 3D surround sound format.
    Using Dolby Atmos, the soundbar can reproduce multi-channel surround sound, including a virtual height channel. 
    Note: This feature only applies to Dolby Audio content.
    For more information, visit Dolby Atmos at https://www.dolby.com/technologies/dolby-atmos. 
  • What does the Moment button do?
    It is a personalization feature that allows you to customize your favorite music track, auto-off timing, and music volume.
    Once set up, you can directly access it through the remote control or within the JBL ONE App.
  • What are the sound modes on the JBL Bar Studio, Bar 2.1, Bar 3.1, and Bar 5.1?
    There are 5 sound modes: - Standard - Movie - Music - Voice - Sports Out the box, "Standard" sound mode is the default setting. The display on the soundbar's front panel will show which mode you are in (excluding the Bar Studio) Dotted LED lights on the side of the JBL Studio indicates when sound more your are in, the patterns are as follows: - Standard: One LED dot - Movie: Two LED dots - Music: Three LED dots - Voice: Four LED dots - Sports: Five LED dots
  • Using Quantum DUO with our QuantumENGINE software
    Unfortunately, our JBL Quantum DUO speakers are not supported by our QuantumENGINE PC software.
    All configuration is done on the speakers itself, and there is no need or required software to change the RGB lights.
  • TWS Mode Capabilities and Restrictions
    You can connect two of the same Partybox models (e.g. 2 x Partybox 310, or 2 x Partybox 100) together in TWS Mode by pressing and holding the Bluetooth button on both speakers for 5 seconds, or by pressing the dedicated TWS buttons on the rear panels of both speakers on the Partybox 110, 310 and 710. It is possible to pair two different Partybox models together using a wired connection (e.g. 1 x Partybox 310 and 1 x Partybox 100). It is also possible to pair two Partybox different models wirelessly in Party mode, however this is only possible with the newer Partybox models - the Partybox 110, 310 and 710. The Partybox 200 & 300 can be paired in TWS mode as they are the same model apart from the presence of a battery in the Partybox 300. If you connect an instrument or microphone to one Partybox speaker while using TWS, the instrument or microphone connected to one speaker will be reproduced by this speaker alone. You will not hear the instrument or microphone in both speakers. If it is necessary to have instruments reproduced by two or more PartyBox speakers, it is possible to use an RCA or aux cable – connected from the RCA, aux or daisy chain outputs on the speaker that the instrument or microphone is connected to, wired to the RCA, aux or daisy chain input of the secondary speaker. Alternatively a small mixing console can be used - connecting audio sources to this mixer and sending the mixed audio signal to the speakers with a wired connection.
  • There is no sound from my soundbar. How do I fix it?
    Common fixes:
    (1) Make sure that the soundbar is not muted.
    (2) Select the correct audio input source on the remote control.
    (3) Check the connections to your TV or other devices
    (4) Perform a reset if none of the above is working. 
    (4.1) Press and hold VOL -, VOL +, and Source buttons to perform a reset.
     
  • TalkThru Technology
    To activate TalkThru Technology, press the LEFT ear for a short press for 1 Second which allows you to clearly hear others for quick conversations without removing headphons. Music volume level should lower when TalkThru is engaged. Press again for 1 second to turn off Talk Thru.
  • Supported Platforms

    The JBL Quantum 300 headset is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
    You can also use the included USB dongle on PC, PlayStation and Mac.

  • Reset Information
    To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds.
  • Quantum 헤드폰에 소리가 나지 않음

    헤드셋 볼륨 컨트롤이 켜져 있는지 확인하십시오. 헤드셋의 볼륨 휠을 돌려 볼륨을 높이십시오. USB 동글을 사용하는 경우, 제어판 > 소리 > 재생에서 올바른 재생 장치가 선택되어 있는지 확인하십시오. 올바른 재생 장치를 선택하고, 마우스 오른쪽 단추를 클릭한 다음, "기본 장치로 설정"을 선택하십시오. 컴퓨터 볼륨 수준을 확인하여 음소거 상태거나 완전히 꺼져 있지 않은지 확인하십시오.

  • Quantum Duo 및 헤드폰과 USB 연결
    스크린 등에 내장된 USB 스플리터 및 익스텐더를 사용하지 마십시오. 소리의 드롭아웃 및 헤드셋의 마이크에서 신호가 약할 수 있습니다. 가능하면 항상 컴퓨터에 직접 연결하거나 단일 연장 코드를 사용하십시오.
  • Quantum 200은 어떤 플랫폼에서 사용할 수 있습니까?
    JBL Quantum 200은 PC, PlayStation, Xbox, Nintendo Switch, 모바일, Mac 및 VR과 호환됩니다.
  • No sound in my Quantum headphones
    Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. Check that the correct playback device is selected under Control Panel > Sound > Playback. Select the correct device, right-click, and select "Set as Default Device". Check the computer volume levels and make sure it is not muted or turned all the way down.
  • My Soundbar is not found during setup. How do I solve that?
    1. Ensure that your JBL One app device is less than 10m/33ft from the soundbar during the initial set-up.
    2. Ensure your JBL soundbar is plugged into power and the power LED is illuminated on the BAR.
    3. Unplug the power cord, wait 10 seconds, reconnect the power cord and allow the speaker to power up.
    4. Temporarily relocate either the BAR or router so that they are closer together.  If the connection succeeds, the original location may be too far from the router to maintain a stable connection.
    5. Try using a different device with the JBL ONE app installed and connected to your home network.
  • Microphone Information
    Yes. This headphone has a built in microphone. To answer a call, press the power button which is located on the Left Ear Cup for 1 second. If you wish to hang up the call, press and hold the power button for 2 seconds.
  • JBL Quantum 헤드셋의 주변 부품을 요청하거나 구매하려면 어떻게 해야 합니까?
    교체 부품은 공인 대리점 및 서비스 센터에서 구할 수 있습니다. 자세한 내용과 연락처는 고객 서비스 부서에 문의하십시오.
  • JBL Quantum 200 헤드셋이 게임 채팅 밸런스를 제공합니까?
    게임 채팅 밸런스는 Quantum 400 이상에서 이용할 수 있습니다.
  • JBL Quantum 200 헤드셋을 어떻게 청소합니까?
    JBL Quantum 200에는 JBL QuantumSURROUND가 장착되어 있지 않습니다. USB 동글과 함께 제공되며 JBL QuantumENGINE에 액세스 할 수 있는, Quantum 300을 구매하실 수 있습니다.
  • JBL Quantum 200 헤드셋 상자에는 무엇이 포함되어 있습니까?
    JBL Quantum 200 상자에는 헤드셋, PC 오디오 스플리터, QSG l 보증 카드 l 경고 카드, 및 마이크용 윈드실드가 포함되어 있습니다.
  • JBL Quantum 200은 서라운드 사운드를 제공합니까?
    JBL Quantum 200에는 JBL QuantumSURROUND가 장착되어 있지 않습니다. USB 동글과 함께 제공되며 JBL QuantumENGINE에 액세스 할 수 있는, Quantum 300을 구매하실 수 있습니다.
  • JBL Quantum 100은 서라운드 사운드를 제공합니까?
    JBL Quantum 100에는 JBL QuantumSURROUND가 장착되어 있지 않습니다. USB 동글이 제공되고 JBL QuantumENGINE에 액세스 할 수 있는, JBL Quantum 300을 구매하실 수 있습니다.
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