Support Overview / Speakers / SoundBars / BAR 500
BAR 500 - Black - Hero BAR 500 - Black - Front BAR 500 - Black - Back
BAR 500 - Black - Hero

BAR 500

What's on the menu tonight? Movies, music or gaming? The JBL Bar 500 brings your movies to life with MultiBeam™ and Dolby Atmos® 3D surround sound. While PureVoice technology optimizes voice clarity to ensure you never miss a word. Feel the thrilling bass from the wireless 10" subwoofer. And with AirPlay, Alexa Multi-Room Music (MRM) and Chromecast built-in™, you've got over 300 easy streaming options to choose from, whether you want to dance or you're ready to relax. Whatever you're in the mood for, the JBL Bar 500's got you covered.

Product Specifications

General Specifications

Power supply 100 - 240V AC, ~ 50/60Hz
Networked standby power < 2.0 W
Operating temperature 0°C - 45 °C

Audio Specifications

Total speaker power output (Max @THD 1%) 590W
Soundbar output power (Max @THD 1%) 290W
Subwoofer output power (Max. @THD 1%) 300 W
Soundbar transducer 4x (46x90)mm racetrack drivers, 3x 0.75" (20mm) tweeters
Subwoofer transducer 10” (260mm)
Frequency response 35Hz - 20kHz (-6dB)
Audio inputs 1 Optical, Bluetooth, USB (USB playback is available in US version. For other versions, USB is for Service only.)

Dimension Specifications

Soundbar dimensions (W x H x D) 1017 x 56 x 103.5 mm / 40’’ x 2.2’’ x 4’’
Subwoofer dimensions (W x H x D) 305 x 440.4 x 305 mm / 12" x 17.3" x 12"
Soundbar weight 2.8kg/ 6.2 lbs
Subwoofer weight 10 kg / 22 lbs
Packaging dimensions (W x H x D) 1105 x 370 x 475 mm/ 43.5" x 14.6" x 18.7"
Packaging Weight 16.2 kg / 35.6 lbs

Control Connect Specifications

USB port Type A
USB rating 5V DC, 0.5A
Supporting file format MP3
MP3 codec MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3
MP3 sampling rate 16 - 48 kHz
MP3 bitrate 80 - 320 kpbs
Bluetooth version 5.0
Bluetooth profile A2DP 1.2, AVRCP 1.5
Bluetooth transmitter frequency range 2400 MHz – 2483.5 MHz
Bluetooth transmitter power <15 dBm (EIRP)
Wi-Fi network IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz)
2.4G Wi-Fi transmitter frequency range 2412 - 2472 MHz (2.4 GHz ISM Band, USA 11 Channels, Europe and others 13 Channels)
2.4G Wi-Fi transmitter power < 20 dBm (EIRP)
5G Wi-Fi transmitter frequency range 5.15 - 5.35GHz, 5.470-5.725GHz, 5.725 - 5.825GHz
5G Wi-Fi transmitter power 5.15-5.25GHz <23dBm, 5.25-5.35GHz & 5.47-5.725GHz <20dBm, 5.725-5.825GHz <14dBm (EIRP)
2.4G wireless transmitter frequency range 2406 - 2474MH
2.4G wireless transmitter power ＜10dBm (EIRP）
Please consult the documents for in-depth specs

Documents & Downloads

Spec Sheets

Manuals

Quick Start Guide

Other

Gallery

BAR 500 - Black - Hero
BAR 500 - Black - Hero BAR 500 - Black - Front BAR 500 - Black - Back BAR 500 - Black - Left BAR 500 - Black - Right BAR 500 - Black - Detailshot 1 BAR 500 - Black - Detailshot 2 BAR 500 - Black - Detailshot 3 BAR 500 - Black - Detailshot 6 BAR 500 - Black - Detailshot 7 BAR 500 - Black - Detailshot 8

Videos

What’s in the Box

  • 1 x Main Soundbar
  • 1 x Wireless subwoofer
  • Remote control with 2 x batteries
  • Power cords (up to 8pcs depending on region SKUs)
  • 1 x HDMI cable
  • 2 x L-shape wall-mount bracket with screws
  • Quick start guide
  • Safety Instruction and Warranty Card
  • Wall mount template
BAR 500 - What's in the Box

FAQs & How-Tos

How to save your favorite music to the My Moments feature
(1) Use JBL One App to set up the My Moment Feature.
(2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
(3) Tap the My Moment card to assign music.
(4) Click Add Music to manage music streaming services and specific music tracks.
(5) Set the timer to inactive speaker/soundbar (optional)
(6) Set the music loudness (optional)
(7) Press SAVE
Can I create my own custom equalization settings?
Yes!
By using the JBL ONE app, you can change the equalization settings of the soundbar to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:
  • BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
  • MID: Adjust the mid-frequency sounds, such as human speech.
  • TREBLE: Adjust the higher frequency sounds for clarity.
What does the Auto-Off function in the Music streaming App menu do?
It is a feature that allows you to set a timer to turn off the device automatically.
For example, you can set it to "never" or 15, 30, 45, and 60 mins.
How can I get further technical service?
In the JBL ONE App:
(1) Go to My Products, select your product
(2) Select Support tile
(3) Under General, select Product Support
My Soundbar is not found during setup. How do I solve that?
  1. Ensure that your JBL One app device is less than 10m/33ft from the soundbar during the initial set-up.
  2. Ensure your JBL soundbar is plugged into power and the power LED is illuminated on the BAR.
  3. Unplug the power cord, wait 10 seconds, reconnect the power cord and allow the speaker to power up.
  4. Temporarily relocate either the BAR or router so that they are closer together.  If the connection succeeds, the original location may be too far from the router to maintain a stable connection.
  5. Try using a different device with the JBL ONE app installed and connected to your home network.
How to restore factory default settings (factory reset) for your device
The factory reset button restores your device to the default settings, including network and audio configurations. 

Please use one of the following solutions:
  1.  Press and hold VOL -, VOL +, and Source buttons on the device at the same time until the LED light flashes (hold for more than 5 seconds)
Or alternatively;
  1. Open your JBL ONE App.
  2. Navigate to the support tile.
  3. Select RESTORE FACTORY SETTINGS. 
There is no sound from my soundbar. How do I fix it?
Common fixes:
(1) Make sure that the soundbar is not muted.
(2) Select the correct audio input source on the remote control.
(3) Check the connections to your TV or other devices
(4) Perform a reset if none of the above is working. 
(4.1) Press and hold VOL -, VOL +, and Source buttons to perform a reset.
 
Can I use the soundbar without the App?
Yes, however, the JBL ONE App gives you another level of control over the soundbar.
Through the App, you can personalize the soundbar's performance, such as:
  • Customizing EQ settings
  • Setting up our new feature called: My Moment 
  • Connect your favorite streaming music services.
What is Dolby Atmos and what does it do?
Dolby Atmos is a 3D surround sound format.
Using Dolby Atmos, the soundbar can reproduce multi-channel surround sound, including a virtual height channel. 
Note: This feature only applies to Dolby Audio content.
For more information, visit Dolby Atmos at https://www.dolby.com/technologies/dolby-atmos. 
What does the Audio Sync function do?
Sometimes, when the soundbar is connected to a digital TV, the audio may not synchronize with the video. If the video is behind the audio, adjust the audio delay time to match the video.
You can set the audio delay time between 0 msec and 250 msec.
Note: The audio delay time you specify may not be exact, depending on the played content.
The audio sync function will not resolve instances where the video is ahead of the audio.
How do I fix AirPlay not streaming music to my soundbar?
If you cannot stream music  with AirPlay, use the JBL One App; 
(1) Go to Settings.
(2) Select 3rd Party Service.
(3) Select the Airplay tile.
(4) Select Reset AirPlay.
What does the Moment button do?
It is a personalization feature that allows you to customize your favorite music track, auto-off timing, and music volume.
Once set up, you can directly access it through the remote control or within the JBL ONE App.
How do I rename my device?
(1) Select the JBL soundbar you want to rename
(2) Navigate to the Support tile and select "Rename My Product."
(3) Press the current name and type in the new name
(4) Press SAVE
How can I get a software update?
Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available
What does the Sound Calibration function do?
The calibration sound setup process ensures the soundbar delivers the best 3D surround effects for any interior and room layout.
How to reconnect the subwoofer
(1) On the subwoofer's rear panel, press and hold the pairing button until the LED  turns fast, flashing white.
(2) To enter the subwoofer pairing mode on the soundbar, press and hold the bass button on the remote control for more than three seconds. Then, press VOL - on the remote control.

On the soundbar LED display:
→ "SUB PAIRING": The subwoofer is ready for pairing.
→ "SUB PAIRED": The subwoofer is connected.
When using the JBL One app to set up my speaker, my Wi-Fi network is not appearing in the list. How can I connect to my Wi-Fi network?
You can manually type in the network name (SSID) and password to connect if the network does not appear.

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Kfour Group Ltd.

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Email: bunarong.kit@kfourgroup.com.kh