SoundBars

  • How to save your favorite music to the My Moments feature
    (1) Use JBL One App to set up the My Moment Feature.
    (2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
    (3) Tap the My Moment card to assign music.
    (4) Click Add Music to manage music streaming services and specific music tracks.
    (5) Set the timer to inactive speaker/soundbar (optional)
    (6) Set the music loudness (optional)
    (7) Press SAVE
    Can I create my own custom equalization settings?
    Yes!
    By using the JBL ONE app, you can change the equalization settings of the soundbar to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:
    • BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
    • MID: Adjust the mid-frequency sounds, such as human speech.
    • TREBLE: Adjust the higher frequency sounds for clarity.
    What does the Auto-Off function in the Music streaming App menu do?
    It is a feature that allows you to set a timer to turn off the device automatically.
    For example, you can set it to "never" or 15, 30, 45, and 60 mins.
    How can I get further technical service?
    In the JBL ONE App:
    (1) Go to My Products, select your product
    (2) Select Support tile
    (3) Under General, select Product Support
    More FAQs
  • How to save your favorite music to the My Moments feature
    (1) Use JBL One App to set up the My Moment Feature.
    (2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
    (3) Tap the My Moment card to assign music.
    (4) Click Add Music to manage music streaming services and specific music tracks.
    (5) Set the timer to inactive speaker/soundbar (optional)
    (6) Set the music loudness (optional)
    (7) Press SAVE
    What does the Auto-Off function in the Music streaming App menu do?
    It is a feature that allows you to set a timer to turn off the device automatically.
    For example, you can set it to "never" or 15, 30, 45, and 60 mins.
    How can I get further technical service?
    In the JBL ONE App:
    (1) Go to My Products, select your product
    (2) Select Support tile
    (3) Under General, select Product Support
    My Soundbar is not found during setup. How do I solve that?
    1. Ensure that your JBL One app device is less than 10m/33ft from the soundbar during the initial set-up.
    2. Ensure your JBL soundbar is plugged into power and the power LED is illuminated on the BAR.
    3. Unplug the power cord, wait 10 seconds, reconnect the power cord and allow the speaker to power up.
    4. Temporarily relocate either the BAR or router so that they are closer together.  If the connection succeeds, the original location may be too far from the router to maintain a stable connection.
    5. Try using a different device with the JBL ONE app installed and connected to your home network.
    More FAQs
  • How to save your favorite music to the My Moments feature
    (1) Use JBL One App to set up the My Moment Feature.
    (2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
    (3) Tap the My Moment card to assign music.
    (4) Click Add Music to manage music streaming services and specific music tracks.
    (5) Set the timer to inactive speaker/soundbar (optional)
    (6) Set the music loudness (optional)
    (7) Press SAVE
    Can I create my own custom equalization settings?
    Yes!
    By using the JBL ONE app, you can change the equalization settings of the soundbar to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:
    • BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
    • MID: Adjust the mid-frequency sounds, such as human speech.
    • TREBLE: Adjust the higher frequency sounds for clarity.
    What does the Auto-Off function in the Music streaming App menu do?
    It is a feature that allows you to set a timer to turn off the device automatically.
    For example, you can set it to "never" or 15, 30, 45, and 60 mins.
    How can I get further technical service?
    In the JBL ONE App:
    (1) Go to My Products, select your product
    (2) Select Support tile
    (3) Under General, select Product Support
    More FAQs
  • How to save your favorite music to the My Moments feature
    (1) Use JBL One App to set up the My Moment Feature.
    (2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
    (3) Tap the My Moment card to assign music.
    (4) Click Add Music to manage music streaming services and specific music tracks.
    (5) Set the timer to inactive speaker/soundbar (optional)
    (6) Set the music loudness (optional)
    (7) Press SAVE
    Can I create my own custom equalization settings?
    Yes!
    By using the JBL ONE app, you can change the equalization settings of the soundbar to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:
    • BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
    • MID: Adjust the mid-frequency sounds, such as human speech.
    • TREBLE: Adjust the higher frequency sounds for clarity.
    What does the Auto-Off function in the Music streaming App menu do?
    It is a feature that allows you to set a timer to turn off the device automatically.
    For example, you can set it to "never" or 15, 30, 45, and 60 mins.
    How can I get further technical service?
    In the JBL ONE App:
    (1) Go to My Products, select your product
    (2) Select Support tile
    (3) Under General, select Product Support
    More FAQs
  • How to save your favorite music to the My Moments feature
    (1) Use JBL One App to set up the My Moment Feature.
    (2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
    (3) Tap the My Moment card to assign music.
    (4) Click Add Music to manage music streaming services and specific music tracks.
    (5) Set the timer to inactive speaker/soundbar (optional)
    (6) Set the music loudness (optional)
    (7) Press SAVE
    Can I create my own custom equalization settings?
    Yes!
    By using the JBL ONE app, you can change the equalization settings of the soundbar to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:
    • BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
    • MID: Adjust the mid-frequency sounds, such as human speech.
    • TREBLE: Adjust the higher frequency sounds for clarity.
    What does the Auto-Off function in the Music streaming App menu do?
    It is a feature that allows you to set a timer to turn off the device automatically.
    For example, you can set it to "never" or 15, 30, 45, and 60 mins.
    How can I get further technical service?
    In the JBL ONE App:
    (1) Go to My Products, select your product
    (2) Select Support tile
    (3) Under General, select Product Support
    More FAQs
  • How to save your favorite music to the My Moments feature
    (1) Use JBL One App to set up the My Moment Feature.
    (2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
    (3) Tap the My Moment card to assign music.
    (4) Click Add Music to manage music streaming services and specific music tracks.
    (5) Set the timer to inactive speaker/soundbar (optional)
    (6) Set the music loudness (optional)
    (7) Press SAVE
    Can I create my own custom equalization settings?
    Yes!
    By using the JBL ONE app, you can change the equalization settings of the soundbar to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:
    • BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
    • MID: Adjust the mid-frequency sounds, such as human speech.
    • TREBLE: Adjust the higher frequency sounds for clarity.
    What does the Auto-Off function in the Music streaming App menu do?
    It is a feature that allows you to set a timer to turn off the device automatically.
    For example, you can set it to "never" or 15, 30, 45, and 60 mins.
    How can I get further technical service?
    In the JBL ONE App:
    (1) Go to My Products, select your product
    (2) Select Support tile
    (3) Under General, select Product Support
    More FAQs
  • How to save your favorite music to the My Moments feature
    (1) Use JBL One App to set up the My Moment Feature.
    (2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
    (3) Tap the My Moment card to assign music.
    (4) Click Add Music to manage music streaming services and specific music tracks.
    (5) Set the timer to inactive speaker/soundbar (optional)
    (6) Set the music loudness (optional)
    (7) Press SAVE
    Can I create my own custom equalization settings?
    Yes!
    By using the JBL ONE app, you can change the equalization settings of the soundbar to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:
    • BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
    • MID: Adjust the mid-frequency sounds, such as human speech.
    • TREBLE: Adjust the higher frequency sounds for clarity.
    What does the Auto-Off function in the Music streaming App menu do?
    It is a feature that allows you to set a timer to turn off the device automatically.
    For example, you can set it to "never" or 15, 30, 45, and 60 mins.
    How can I get further technical service?
    In the JBL ONE App:
    (1) Go to My Products, select your product
    (2) Select Support tile
    (3) Under General, select Product Support
    More FAQs
  • BAR 5.0 MULTIBEAM: Software Update Release Notes

    BAR 5.0 MULTIBEAM
    Software Update Release Notes
    ------------------------------------------------------------------------
    Version:  21-04-54-70
    Release Date:  January 29, 2021
    • Improved WiFi related services compatibility (for Chromecast, AirPlay and Alexa MRM) with phones and tablets.
    • Improve Soundbar HDMI and eARC/ ARC Compatibility with TV.
    • Improved LED Display messages.
  • How to connect to your WiFi network
    You can enjoy streaming your favorite music over WiFi to your JBL BAR 9.1 Surround by adding it to your network. Turn on your soundbar. Download the Google Home app to your phone. Enable Bluetooth and Location services on your device. Open Google Home app Follow the instructions given in the app. You are now connected to your WiFi network and can enjoy streaming music to your system. The soundbar will now be able to automatically update, to make sure the performance is the best at all times.
    What is the length?
    JBL Bar 9.1 is 884 mm (without the surrounds in charging position). Surrounds add approx. 160 mm on each side, in charging position.
    What are the benefits of having the soundbar connected to WiFi?
    You are able to enjoy wireless streaming via Chromecast and Airplay from your devices. This will also give you the opportunity to do multi-room playback. At the same time, the product will be able to automatically update, when there is software improvements available.
    How can I play content with Dolby Atmos and DTS:X sound?
    To play the surround sound with DOLBY ATMOS or DTS:X, connect your Blu-ray player or other digital device to the HDMI input connector on the soundbar. If the TV support Dolby ATMOS, served over HDMI ARC, just make sure it is selected in the TV setting menu. To select the most suitable amount of sound effect of DOLBY ATMOS and DTS:X, press on the remote control ATMOS level button, to switch between MID, HIGH, LOW or OFF. Note: If your TV has an eARC HDMI input, you can connect your Blu-ray player or other digital device to the HDMI IN connector on the TV.
    More FAQs
  • What are the differences between BAR 2.1 and BAR 2.1 Deep-Bass
    In case you wonder what the differences are between JBL BAR 2.1 and JBL BAR 2.1 Deep Bass, the newest model, then keep reading to find out more!
    Our JBL BAR 2.1 Deep Bass is an improvement to the BAR 2.1.

    Here is what you will get extra:
    1. Improved sound quality.
    2. Deeper and richer bass.
    3. A new modern design change.
    It may not be compelling enough for you to buy it or upgrade your device. However, if you are upgrading, then adding the JBL BAR 2.1 Deep Bass won't disappoint you at all!
    How to restore factory default settings
    To reset your JBL Bar 2.0 or 2.1 back to factory default settings, follow the steps below.
    1. Turn on your JBL Bar 2.0 or 2.1
    2. Press SOURCE and POWER buttons on top of the bar at the same time for more than 3 seconds.
    3. Your soundbar will now power off and on again.
    All Bluetooth paired devices are now removed from the internal memory; please Bluetooth pair your devices again.
  • How to restore factory default settings
    To reset your JBL Bar 2.0 or 2.1 back to factory default settings, follow the steps below.
    1. Turn on your JBL Bar 2.0 or 2.1
    2. Press SOURCE and POWER buttons on top of the bar at the same time for more than 3 seconds.
    3. Your soundbar will now power off and on again.
    All Bluetooth paired devices are now removed from the internal memory; please Bluetooth pair your devices again.
  • How to pair the Remote Control
    We included a Remote Control in your box (I know, that's sweet of us), and you need to pair it with your LINK BAR before it is working.

    This is how you will do it
    1. Press the BLUETOOTH button on the LINK BAR
    2. Now hold the BLUETOOTH button down for 3-5 seconds.
    3. When you see "SEARCHING FOR ACCESSORIES" on your TV screen, release the BLUETOOTH button.
    4. On your REMOTE press the HOME and BACK buttons at the same time.
    5. A Green LED light will flash on the REMOTE to indicate that it is in pairing mode.
    6. Keep holding down the buttons until you see a message on the TV screen that says, "Pairing remote control to LINK BAR" After 10 seconds, release.
    7. If done successfully on your TV screen, you will see an indicator counting down that it will "pair" with your remote.
    Enjoy your entertainment with few clicks away!

    BONUS TIP:  There is an Android app called Android TV that will turn your Smartphone into a Remote controller.
  • What is the distance between wall-mounts on JBL BAR soundbars
    The distance between wall-mounts centers are: JBL BAR Studio: 45 cm. JBL BAR 2.1: 70 cm. JBL BAR 3.1: 70 cm. JBL BAR 5.1: 61 cm JBL BAR 5.1 Surround: 71.85 cm JBL BAR 9.1: 55,5 cm
    Is there a visual display on the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1, and Bar 9.1?
    Yes. All but the Bar Studio model have an LED display on the soundbar's front panel. The display tells which source input, volume level, and sound feature you are on. You are able to dim the display, using the remote, during low light usage.
    How can I reset the JBL Bar 2.1, JBL Bar 3.1 and JBL Bar 5.1?
    Press and hold the Source, Vol+ and Vol- buttons at the same time until you see the text "reset" on the soundbar's display.
    How do I pair the subwoofer to my JBL BAR soundbar if pairing does not happen automatically?
    Normal pairing is automatic, and happens when you first switch both devices on. If pairing does not take place automatically, or you have to force new pairing, here is what to do: Turn on the soundbar and the subwoofer. If the connection is lost, the LED indicator on the subwoofer blinks slowly. Second, press the CONNECT button on the subwoofer to enter pairing mode. The LED indicator on the subwoofer blinks quickly. Third, press and hold the DIM DISPLAY button on the remote control for 5 seconds, followed by short press on BASS+, and BASS- button in sequence. Panel display will show “PAIRING”. If pairing succeeds, the LED indicator on the subwoofer lights up, and the soundbar display will show "DONE”. If pairing fails, the indicator on the subwoofer blinks slowly. Lastly, if the pairing fails, repeat the steps above. If you have continued trouble performing the pairing, please try to switch off all wireless devices in the home, then try again. This means routers, TV sets with wireless functions, telephones, computers etc. Since overcrowding on the 2.4 GHz frequency now often causes problems, eliminating all this activity makes space for the Bar to establish its connection, and you should be able to pair without problems. Afterwards, you can switch your devices on again. Often, all will now work fine, and if not, you will know which devices are doing the interference.
    More FAQs
  • What is the distance between wall-mounts on JBL BAR soundbars
    The distance between wall-mounts centers are: JBL BAR Studio: 45 cm. JBL BAR 2.1: 70 cm. JBL BAR 3.1: 70 cm. JBL BAR 5.1: 61 cm JBL BAR 5.1 Surround: 71.85 cm JBL BAR 9.1: 55,5 cm
    Is there a visual display on the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1, and Bar 9.1?
    Yes. All but the Bar Studio model have an LED display on the soundbar's front panel. The display tells which source input, volume level, and sound feature you are on. You are able to dim the display, using the remote, during low light usage.
    What are the sound modes on the JBL Bar Studio, Bar 2.1, Bar 3.1, and Bar 5.1?
    There are 5 sound modes: - Standard - Movie - Music - Voice - Sports Out the box, "Standard" sound mode is the default setting. The display on the soundbar's front panel will show which mode you are in (excluding the Bar Studio) Dotted LED lights on the side of the JBL Studio indicates when sound more your are in, the patterns are as follows: - Standard: One LED dot - Movie: Two LED dots - Music: Three LED dots - Voice: Four LED dots - Sports: Five LED dots
    Can I program my TV remote to the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1 and Bar 9.1?
    Yes. Out-the-box the JBL Bar series soundbar recognizes volume and mute controls from the most common TV remote controls. The JBL Bar series has IR learning. You can use this feature to teach the soundbar to response to your TV's remote control as well.
    More FAQs
  • What is the distance between wall-mounts on JBL BAR soundbars
    The distance between wall-mounts centers are: JBL BAR Studio: 45 cm. JBL BAR 2.1: 70 cm. JBL BAR 3.1: 70 cm. JBL BAR 5.1: 61 cm JBL BAR 5.1 Surround: 71.85 cm JBL BAR 9.1: 55,5 cm
    Is there a visual display on the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1, and Bar 9.1?
    Yes. All but the Bar Studio model have an LED display on the soundbar's front panel. The display tells which source input, volume level, and sound feature you are on. You are able to dim the display, using the remote, during low light usage.
    How can I reset the JBL Bar 2.1, JBL Bar 3.1 and JBL Bar 5.1?
    Press and hold the Source, Vol+ and Vol- buttons at the same time until you see the text "reset" on the soundbar's display.
    How do I pair the subwoofer to my JBL BAR soundbar if pairing does not happen automatically?
    Normal pairing is automatic, and happens when you first switch both devices on. If pairing does not take place automatically, or you have to force new pairing, here is what to do: Turn on the soundbar and the subwoofer. If the connection is lost, the LED indicator on the subwoofer blinks slowly. Second, press the CONNECT button on the subwoofer to enter pairing mode. The LED indicator on the subwoofer blinks quickly. Third, press and hold the DIM DISPLAY button on the remote control for 5 seconds, followed by short press on BASS+, and BASS- button in sequence. Panel display will show “PAIRING”. If pairing succeeds, the LED indicator on the subwoofer lights up, and the soundbar display will show "DONE”. If pairing fails, the indicator on the subwoofer blinks slowly. Lastly, if the pairing fails, repeat the steps above. If you have continued trouble performing the pairing, please try to switch off all wireless devices in the home, then try again. This means routers, TV sets with wireless functions, telephones, computers etc. Since overcrowding on the 2.4 GHz frequency now often causes problems, eliminating all this activity makes space for the Bar to establish its connection, and you should be able to pair without problems. Afterwards, you can switch your devices on again. Often, all will now work fine, and if not, you will know which devices are doing the interference.
    More FAQs
  • What is the distance between wall-mounts on JBL BAR soundbars
    The distance between wall-mounts centers are: JBL BAR Studio: 45 cm. JBL BAR 2.1: 70 cm. JBL BAR 3.1: 70 cm. JBL BAR 5.1: 61 cm JBL BAR 5.1 Surround: 71.85 cm JBL BAR 9.1: 55,5 cm
    Is there a visual display on the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1, and Bar 9.1?
    Yes. All but the Bar Studio model have an LED display on the soundbar's front panel. The display tells which source input, volume level, and sound feature you are on. You are able to dim the display, using the remote, during low light usage.
    How can I reset the JBL Bar 2.1, JBL Bar 3.1 and JBL Bar 5.1?
    Press and hold the Source, Vol+ and Vol- buttons at the same time until you see the text "reset" on the soundbar's display.
    How do I pair the subwoofer to my JBL BAR soundbar if pairing does not happen automatically?
    Normal pairing is automatic, and happens when you first switch both devices on. If pairing does not take place automatically, or you have to force new pairing, here is what to do: Turn on the soundbar and the subwoofer. If the connection is lost, the LED indicator on the subwoofer blinks slowly. Second, press the CONNECT button on the subwoofer to enter pairing mode. The LED indicator on the subwoofer blinks quickly. Third, press and hold the DIM DISPLAY button on the remote control for 5 seconds, followed by short press on BASS+, and BASS- button in sequence. Panel display will show “PAIRING”. If pairing succeeds, the LED indicator on the subwoofer lights up, and the soundbar display will show "DONE”. If pairing fails, the indicator on the subwoofer blinks slowly. Lastly, if the pairing fails, repeat the steps above. If you have continued trouble performing the pairing, please try to switch off all wireless devices in the home, then try again. This means routers, TV sets with wireless functions, telephones, computers etc. Since overcrowding on the 2.4 GHz frequency now often causes problems, eliminating all this activity makes space for the Bar to establish its connection, and you should be able to pair without problems. Afterwards, you can switch your devices on again. Often, all will now work fine, and if not, you will know which devices are doing the interference.
    More FAQs

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