When you experience Bluetooth issues.

When you experience Bluetooth issues.

NOTE:  LINK speakers must be set up on a WiFi network before Bluetooth can be activated. Once it is set up, you can use Bluetooth anywhere (Unless you reset the speaker and start all over with installation).

Pairing issues with a Smartphone or Tablet:
  1. First try to restart the Bluetooth connection on your source device (Smartphone/tablet) by switching Bluetooth off and on again with a short pause in between.
  2. Forget previous paired connection (on your smartphone/tablet) in your Bluetooth settings if you once had paired with our product.
  3. Try to restart source device(Smartphone/tablet) by powering it off and on again, and after restart try to establish a Bluetooth connection to your JBL LINK device.
  4. If above does not work, then try to restart your JBL LINK device by turning it off and on again.
  5. Press and hold down the Bluetooth button on your JBL LINK device to initiate pairing mode again.
  6. Go into Bluetooth settings on your Smartphone/tablet.
  7. Perform a restart or reset if you are not able to connect after above steps.
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JBL LINK Bluetooth specifications:
  • Bluetooth version 4.2
  • A2DP v1.3 with SBC Audio Codec.
  • AVRCP v1.5

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Email: bunarong.kit@kfourgroup.com.kh