Support Overview / Headphones / In Ear Headphones / In-Ear / JBL Tune 215BT
JBL Tune 215BT

JBL Tune 215BT

Wireless Earbud headphones

Sold from 2020 until now

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Product Specifications

Weight (g)
18.3
Driver size (mm)
12.5
Number of Microphones
1
Driver sensitivity at 1kHz/1mW (dB)
118 dB SPL@ 1kHz 1mW
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
20
Bluetooth profiles
HFP 1.7, A2DP 1.3, AVRCP 1.6
Bluetooth frequency
2.400 GHz - 2.4835 GHz
Bluetooth transmitted modulation
GFSK, _x005F_x001F_/4 DQPSK, 8DPSK
Bluetooth transmitter power
< 6 dBm
Bluetooth version
5.0
Charging time (hours from empty)
2
Maximum play time (hours)
16
Bluetooth
Yes
Charging cable
Yes
3-Button Remote/ Mic
Yes
Built-in Microphone
Yes
Flat Cable
Yes
Hands Free Call
Yes
JBL Pure Bass Sound
Yes
Multi-Point Connection
Yes
Rechargable battery
Yes
Speed charge
Yes
Wireless
Yes

PURE BASS, WIRELESS

Introducing JBL TUNE 215BT wireless earbud headphones with JBL Pure Bass Sound. Thanks to the 16-hour battery life they can wirelessly stream high quality JBL Pure Bass sound and provide hands-free call management. Inside the premium housing is a pair of 12.5 mm drivers which will punch out some serious bass, while the soft, ergonomically shaped earbuds ensure the listening experience remains comfortable for long-listening hours. In addition, a three-button remote with mic on a tangle-free cable lets you control music and calls and access your devices' voice assistant. The multi-point connection allows you to never miss a call, making the JBL TUNE 215BT your everyday companion for work, at home and on the go.

For over 70 years, JBL has engineered the precise, impressive sound found in big venues around the world. These headphones reproduce that same JBL DNA, punching out bass that’s both deep and powerful.
Enjoy your music and take calls for 16 hours. Get a full recharge in 2 hours or 1 hour extra in just 10 minutes top up.
Easily control your sound and manage calls from your headphones with the convenient three-button remote with microphone.
Stream your favourite tunes in super high quality thanks to Bluetooth 5.0.
A flat cable that’s durable and won’t tangle up in knots.
The soft, ergonomically shaped earbuds allow you to enjoy your music in full comfort
Allows you to seamlessly switch from a video on your tablet to a call on your smartphone so that you'll never miss a call
Effortlessly access your smart device’s voice assistant from the headphone.

FAQs & How-Tos

3 results
  • Firmware Information - JBL Firmware Update App

    If you are experiencing issues with your headphones' Bluetooth disconnecting and reconnecting while on standby, there is a new Firmware Update app to resolve this issue. Start by downloading the app  "JBL Firmware Update" (see links below).
    Google Play Store:     https://play.google.com/store/apps/details?id=com.jbl.tune.update
    App Store: https://apps.apple.com/gb/app/jbl-firmware-update/id1548227663

    Once downloaded, you can update your headphones firmware from there. 
    Below you can see step by step images of the update process.

    Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg 

  • Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)

    If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

    If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

  • Pairing issues with a Computer or PC
    In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

    The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

    • A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

    • AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

    Always get the latest driver version available for your Computer/PC/Laptop.

    To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

    The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.

Images & Videos

  • JBL Tune 215BT - White - Wireless Earbud headphones - Hero
  • JBL Tune 215BT - White - Wireless Earbud headphones - Front
  • JBL Tune 215BT - White - Wireless Earbud headphones - Detailshot 1
  • JBL Tune 215BT - White - Wireless Earbud headphones - Detailshot 2
  • JBL Tune 215BT - White - Wireless Earbud headphones - Detailshot 3

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