SoundBars

  • How do I fix AirPlay not streaming music to my soundbar?
    If you cannot stream music  with AirPlay, use the JBL One App; 
    (1) Go to Settings.
    (2) Select 3rd Party Service.
    (3) Select the Airplay tile.
    (4) Select Reset AirPlay.
  • How do I fix AirPlay not streaming music to my soundbar?
    If you cannot stream music  with AirPlay, use the JBL One App; 
    (1) Go to Settings.
    (2) Select 3rd Party Service.
    (3) Select the Airplay tile.
    (4) Select Reset AirPlay.
  • How do I fix AirPlay not streaming music to my soundbar?
    If you cannot stream music  with AirPlay, use the JBL One App; 
    (1) Go to Settings.
    (2) Select 3rd Party Service.
    (3) Select the Airplay tile.
    (4) Select Reset AirPlay.
  • How do I fix AirPlay not streaming music to my soundbar?
    If you cannot stream music  with AirPlay, use the JBL One App; 
    (1) Go to Settings.
    (2) Select 3rd Party Service.
    (3) Select the Airplay tile.
    (4) Select Reset AirPlay.
  • How do I fix AirPlay not streaming music to my soundbar?
    If you cannot stream music  with AirPlay, use the JBL One App; 
    (1) Go to Settings.
    (2) Select 3rd Party Service.
    (3) Select the Airplay tile.
    (4) Select Reset AirPlay.
  • How do I fix AirPlay not streaming music to my soundbar?
    If you cannot stream music  with AirPlay, use the JBL One App; 
    (1) Go to Settings.
    (2) Select 3rd Party Service.
    (3) Select the Airplay tile.
    (4) Select Reset AirPlay.
  • How do I fix AirPlay not streaming music to my soundbar?
    If you cannot stream music  with AirPlay, use the JBL One App; 
    (1) Go to Settings.
    (2) Select 3rd Party Service.
    (3) Select the Airplay tile.
    (4) Select Reset AirPlay.
  • BAR 9.1 - battery status
    The Mute+ATMOS combination button press to determine the Battery Status was originally designed for production line testing, not for consumer usage.  We determined that this testing method was inaccurate and began testing using specialized external equipment.  As of Software Version V21.13.11.80, the ability to check Battery Status inaccurately has been removed.

    When charging the satellite speakers you can be confident that the Battery Status is 100% when the LED indicator goes  out.  As well, when the LED begins blinking red, you are at 20% and should recharge or plug in your speakers.
    BAR 9.1: Software Update Release Notes
    BAR 9.1
    Software Update Release Notes
    ------------------------------------------------------------------------
    Version:  V22.01.31.80
    Release Date:  May 19, 2022
    Release Media:  OTA (over the air) Automatic Upgrade and/or USB
    Filename:  JBL Bar9.1 TWS ver 22.01.31.80.zip
    1. Fixed a grouping issue with other Chromecast built-in speakers (read below):
      1. 3rd party Chromecast built-in speakers using a Google SDK less than 1.52GM2 can not be grouped with 1st party Google speakers any longer. This update brings the Bar 9.1 up to 1.52GM2, which means once again, it can be grouped with 1st party Google speakers
    2. Software update resolves the issues with the "Google Home" app if you are using an Android phone (read below):
      1. Speakers with an SDK less than 1.52GM2 set up with a Google Pixel phone need to use a new, additional app called the "Device Utility app" to complete the Wi-Fi setup. After this update, customers may use the Google Home app as normal for Wi-Fi setup
    3. General software and performance improvements:
      1. Sometimes there was a 0.5sec audio drop during ARC streaming with PCM format, now improved!
      2. Import MTK patch to solve continuous distortion after connecting Apple TV to a Sony TV while playing PCM stream in eARC source.

    Note:  This software upgrade is not applicable for JBL Bar 9.1 China version.
    注意:此软件升级不适用于JBL Bar 9.1中国版。

    ------------------------------------------------------------------------
    Version:  V21.23.11.80
    Release Date:  June 8th, 2021
    Release Media:  OTA (over the air) Automatic Upgrade and/or USB
    Filename:  JBL Bar9.1 TWS ver 21.23.11.80.zip

    1.    Improve calibration success rate in some cases.
    2.    Improve compatibility of some “ATMOS” Netflix streaming content. 
    3.    Improve LED Display messages.

    Note:  This software upgrade is not applicable for JBL Bar 9.1 China version.
    注意:此软件升级不适用于JBL Bar 9.1中国版。

    ------------------------------------------------------------------------
    Version:  V21.13.11.80
    Release Date:  April 8, 2021
    Release Media:  OTA (over the air) Automatic Upgrade and/or USB
    Filename:  JBL Bar9.1 TWS ver 21.13.11.80.zip
    • Improves Soundbar Optical, HDMI, and ARC Compatibility with TV.
    • Improves Bluetooth connectivity for mobile devices.
    • Improved LED Display Messages.
    • Bug fix to remove detachable speakers battery level checking due to imprecise readings.
    NOTE:  This software update is not applicable to the JBL BAR 9.1 China version.

    注意:此软件升级不适用于JBL Bar 9.1中国版。

     
  • How do I pair the subwoofer to my JBL BAR soundbar if pairing does not happen automatically?
    Normal pairing is automatic, and happens when you first switch both devices on. If pairing does not take place automatically, or you have to force new pairing, here is what to do: Turn on the soundbar and the subwoofer. If the connection is lost, the LED indicator on the subwoofer blinks slowly. Second, press the CONNECT button on the subwoofer to enter pairing mode. The LED indicator on the subwoofer blinks quickly. Third, press and hold the DIM DISPLAY button on the remote control for 5 seconds, followed by short press on BASS+, and BASS- button in sequence. Panel display will show “PAIRING”. If pairing succeeds, the LED indicator on the subwoofer lights up, and the soundbar display will show "DONE”. If pairing fails, the indicator on the subwoofer blinks slowly. Lastly, if the pairing fails, repeat the steps above. If you have continued trouble performing the pairing, please try to switch off all wireless devices in the home, then try again. This means routers, TV sets with wireless functions, telephones, computers etc. Since overcrowding on the 2.4 GHz frequency now often causes problems, eliminating all this activity makes space for the Bar to establish its connection, and you should be able to pair without problems. Afterwards, you can switch your devices on again. Often, all will now work fine, and if not, you will know which devices are doing the interference.
    What is the distance between wall-mounts on JBL BAR soundbars
    The distance between wall-mounts centers are: JBL BAR Studio: 45 cm. JBL BAR 2.1: 70 cm. JBL BAR 3.1: 70 cm. JBL BAR 5.1: 61 cm JBL BAR 5.1 Surround: 71.85 cm JBL BAR 9.1: 55,5 cm
    How can I reset the JBL Bar 2.1, JBL Bar 3.1 and JBL Bar 5.1?
    Press and hold the Source, Vol+ and Vol- buttons at the same time until you see the text "reset" on the soundbar's display.
  • What is the distance between wall-mounts on JBL BAR soundbars
    The distance between wall-mounts centers are: JBL BAR Studio: 45 cm. JBL BAR 2.1: 70 cm. JBL BAR 3.1: 70 cm. JBL BAR 5.1: 61 cm JBL BAR 5.1 Surround: 71.85 cm JBL BAR 9.1: 55,5 cm
  • How do I pair the subwoofer to my JBL BAR soundbar if pairing does not happen automatically?
    Normal pairing is automatic, and happens when you first switch both devices on. If pairing does not take place automatically, or you have to force new pairing, here is what to do: Turn on the soundbar and the subwoofer. If the connection is lost, the LED indicator on the subwoofer blinks slowly. Second, press the CONNECT button on the subwoofer to enter pairing mode. The LED indicator on the subwoofer blinks quickly. Third, press and hold the DIM DISPLAY button on the remote control for 5 seconds, followed by short press on BASS+, and BASS- button in sequence. Panel display will show “PAIRING”. If pairing succeeds, the LED indicator on the subwoofer lights up, and the soundbar display will show "DONE”. If pairing fails, the indicator on the subwoofer blinks slowly. Lastly, if the pairing fails, repeat the steps above. If you have continued trouble performing the pairing, please try to switch off all wireless devices in the home, then try again. This means routers, TV sets with wireless functions, telephones, computers etc. Since overcrowding on the 2.4 GHz frequency now often causes problems, eliminating all this activity makes space for the Bar to establish its connection, and you should be able to pair without problems. Afterwards, you can switch your devices on again. Often, all will now work fine, and if not, you will know which devices are doing the interference.
    What is the distance between wall-mounts on JBL BAR soundbars
    The distance between wall-mounts centers are: JBL BAR Studio: 45 cm. JBL BAR 2.1: 70 cm. JBL BAR 3.1: 70 cm. JBL BAR 5.1: 61 cm JBL BAR 5.1 Surround: 71.85 cm JBL BAR 9.1: 55,5 cm
    How can I reset the JBL Bar 2.1, JBL Bar 3.1 and JBL Bar 5.1?
    Press and hold the Source, Vol+ and Vol- buttons at the same time until you see the text "reset" on the soundbar's display.
  • How do I pair the subwoofer to my JBL BAR soundbar if pairing does not happen automatically?
    Normal pairing is automatic, and happens when you first switch both devices on. If pairing does not take place automatically, or you have to force new pairing, here is what to do: Turn on the soundbar and the subwoofer. If the connection is lost, the LED indicator on the subwoofer blinks slowly. Second, press the CONNECT button on the subwoofer to enter pairing mode. The LED indicator on the subwoofer blinks quickly. Third, press and hold the DIM DISPLAY button on the remote control for 5 seconds, followed by short press on BASS+, and BASS- button in sequence. Panel display will show “PAIRING”. If pairing succeeds, the LED indicator on the subwoofer lights up, and the soundbar display will show "DONE”. If pairing fails, the indicator on the subwoofer blinks slowly. Lastly, if the pairing fails, repeat the steps above. If you have continued trouble performing the pairing, please try to switch off all wireless devices in the home, then try again. This means routers, TV sets with wireless functions, telephones, computers etc. Since overcrowding on the 2.4 GHz frequency now often causes problems, eliminating all this activity makes space for the Bar to establish its connection, and you should be able to pair without problems. Afterwards, you can switch your devices on again. Often, all will now work fine, and if not, you will know which devices are doing the interference.
    What is the distance between wall-mounts on JBL BAR soundbars
    The distance between wall-mounts centers are: JBL BAR Studio: 45 cm. JBL BAR 2.1: 70 cm. JBL BAR 3.1: 70 cm. JBL BAR 5.1: 61 cm JBL BAR 5.1 Surround: 71.85 cm JBL BAR 9.1: 55,5 cm
    How can I reset the JBL Bar 2.1, JBL Bar 3.1 and JBL Bar 5.1?
    Press and hold the Source, Vol+ and Vol- buttons at the same time until you see the text "reset" on the soundbar's display.

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