How To

How To

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  • To minimize e-waste, we consciously choose not to include a charging cable in our packaging.

    You can use any standard USB-C cable to charge your JBL product as well as a power adapter compliant with the USB-C standard.

    Past product already have standardized USB-C cables, which can be reused for new products.

  • To minimize e-waster, we consciously choose not to include a USB-C PD Adaptor in our speaker packaging.

    You can purchase the dedicated 15-60W JBL USB-C PD adaptor on jbl.com or any other retail stores. Simply connect the USB-C PD Adaptor with your speaker and enjoy the guaranteed performance JBL promised.

  • Using Wi-Fi allows you to listen to your music in a higher sound quality since Bluetooth protocol compresses the audio signal, where Wi-Fi data easily stream HD Audio content. Take calls without interrupting your current audio music, where Bluetooth will interrupt the stream, because it is a one-way protocol. Control your music from anywhere in the house, where Bluetooth have a limited range. Play the same music across multiple speakers and when using the newest connect features, such as Spotify Connect or Chromecast built-in, then you don't have to worry about battery life, since the devices playing is doing all the data transmission compared to Bluetooth, where it is data between source and device.
  • This speaker will go to standby mode after 10 minutes inactivity. It turn on when you start playing to it again.
  • Only if you have pressed the button on the remote or Boost TV itself.
  • Yes, when casting music to your JBL Playlist, your speaker is connected to Google Cloud, which will turn your smart device into a remote control, rather than streaming music directly to the Playlist. You can easily do other things with your phone while using Chromecast, such as gaming, texting, make calls, watch Youtube etc. This will not interrupt the music that you are casting.
  • Yes, after 10 minutes of no audio activity, the soundbar will enter standby-mode automatically. Or you can do it yourself by short pressing the Power button.
  • No, the re-broadcast signal is in stereo. Stand alone speakers will play both Left and Right channels.
  • Yes, if no audio is present and no buttons are pressed, DUET will go into standby after approx. 10 minutes.
  • The head tracking will only work when connected via the wireless USB (A or C) dongle. The reason for this is that the head tracking technology uses a lot of processing power and a low latency connection.

  • When connected to a device using the Wireless USB (A or C) dongle the head tracking feature (JBL QuantumSPATIAL 360) will work. To enable JBL Quantum 360SPHERE and spatial calibration the JBL Quantum Engine is required.

  • There is no plan for adding JBL Connect support for Playlist speaker. But you can group any speaker together that support Chromecast built-in for multi-room experience.
  •  All JBL Quantum headset models work only through 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth. 

    Please note: JBL QuantumENGINE is only available on PC.
     
  • The LINK BAR is always ON, and you can ask the LINK BAR questions whether your TV is ON or OFF.
    You can easily play music as well, there are no limits!
  • The Facts about your data and how Google uses them.

    To improve their services:
    Google uses the data to make their services faster, smarter, and more useful to you, such as providing better search results and timely traffic updates.
    Data allows Google Assistant and their services to be more efficient and faster.
    Google Assistant learns over time to provide better and more personalized feedback.
    Yes, Google services are protected by one of the world’s most advanced security infrastructures. Conversations within your LINK BAR is encrypted by default.

    Your Search history:
    Your search history on the LINK BAR will appear in your Google account's search history. Also, if you give the LINK BAR permission, it may access your data saved in other Google services such as Calendar and Gmail to answer questions you ask.

    Conversations and questions:
    Any conversation or search history is stored in the cloud via your Google account and saved until you choose to delete it in the Google Home app. The LINK BAR does not keep or store any data locally.

    We hope that your concern about the Privacy data is answered.

     

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