How To

How To

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  • PARTYBOX 110
    Software Update Release Notes
    ------------------------------------------------------------------------
    Version:  1.35.0
    Release Date:  September 19, 2022
    Release Media:  OTA (over the air) Automatic Upgrade

    What's New
    Added the device analytics function.  Now users can share data regarding how they are using the product.
  • What’s New:
    The new Software version will enable Party mode across PartyBox 310 & PartyBox 110 series. 
    Stereo mode will still only work when 2 PartyBoxes of the same model are connected. 
  • It is possible to pair two of the same model of JBL PartyBox speakers together through TWS (True Wireless Stereo) mode.

    PartyBox On-The-Go/100:
    Connect just the left PartyBox with the chosen device first, with the right PartyBox turned off. The speaker that is connected first will automatically be the left channel. Now turn the right PartyBox on and continue with TWS pairing (detailed below).

    PartyBox 200/300/1000:
    A button (L/R) on the rear of the speakers is used to assign the correct channel to the speakers after pairing is made.
    In order to activate TWS mode, press and hold the Bluetooth button on the first speaker until the notification chime sounds, about 5 seconds. Then press and hold the Bluetooth button on the second speaker until the notification chime sounds (as seen below). TWS mode is now activated. To disable TWS, press and hold the Bluetooth button on either speaker, or power off one speaker.
    PBTWS1new.png
    Partybox 110/310/710/Encore/Essential:
    Press the buttons labelled TWS on both speakers to connect the speakers in TWS mode (pictured in item 2 in the image below, with two speakers on the button).
    PBTWS2.png
    TWS can be activated and deactivated remotely in the JBL Partybox app, in addition to assigning the left and right channels to the correct speakers.
    Once the TWS connection is setup, it will be in Stereo mode by default if both speakers are the same model, otherwise the speakers will be in Party mode by default if different Partybox models are used. You can also switch between Stereo and Party mode in the JBL PartyBox app if two of the same Partybox models are used.

    Please note: In order to achieve TWS mode, the speaker must be the same model with the exception of the PartyBox 200 and PartyBox 300 which can be paired together via TWS. You cannot achieve TWS with a PartyBox 1000 and a PartyBox 300. You cannot achieve TWS with a PartyBox 100 and PartyBox 200. However, it is possible to connect a maximum of two of either the Partybox 110, 310, 710 or Encore/Essential together in Party mode - the two speakers then do not need to be the same model, but Stereo mode will not be possible.
  • PARTYBOX ULTIMATE

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  24.15.37.70.00

    Release Date: April 17, 2024

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Stability & performance improvement

    ------------------------------------------------------------------------

    Version:  23.50.23.70.00

    Release Date: December 29, 2023

    Release Media: OTA (over the air) Automatic Update

     

    What’s New

    1. Fixed microphone distortion issue when being used in Daisy Chain Mode
    2. Software Update optimized
  • The JBL Quantum 350 Wireless headset is compatible via 2.4GHz wireless connection with:
    • PC
    • PlayStation
    • Mac
    • Nintendo Switch.
  • The JBL Quantum 100 is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.

  • The JBL Quantum 200 is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.

  • This product supports up to 10 hours of audio playtime. Please note that battery life may vary depending on volume level and content. 
  • The compatibility for JBL Quantum models on PlayStation 5 is the same as it is for PlayStation 4 models.
     All JBL Quantum headset models work through 3.5mm audio jack (aux) connected to the PlayStation controller. USB models will also work on PlayStation. In addition, the wireless models works wirelessly when connected to the 2.4GHz USB dongle.


    Please note: JBL QuantumENGINE is only available on PC. Custom lighting can be set up on PC, and will carry over when connected with USB cable or 2.4GHz USB dongle. 
  • Press and hold the power button located on the RIGHT ear cup. Make sure that the device is on and in Bluetooth range. If this is the first time connecting the device, it will automatically go into pairing mode. You will notice the LED light alternate between blue and white as it searches for a device to connect to. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect.
  • Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. If you are attempting to pair to a different device, make sure headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup. The headphone should display on your new device within 3-5 seconds on your list of discoverable devices.
  • To increase battery life on your Quantum headphones, turn off your RGB lighting as this will help increase the wireless playback time. You can turn off the RGB in the QuantumENGINE or press and hold the mute button on the headset. 
  • Reset the Soundbar by the same process as when doing "reset remote settings": 1. Switch the SB 350 ON. 2. Press and hold the Surround and Volume (–) buttons simultaneously for about 3-4 seconds, then let go. The Source selection Button flashes amber, followed by the power button and source buttons flashing several times. 3. The soundbar is now reset.
  • The intensity of the light show is dependent on the amount of audio signal being sent into the unit.

    If you are experiencing a light show that doesn't move around very much, it is likely that you are not using a feature on your phone called Bluetooth Absolute Volume*. This means that the volume of your phone/tablet/device is controlled independently from the volume of the speaker.

    So, if you have the Pulse 4 set to maximum volume or close to it, but the volume on your device is set at a low level, the light show will show little to no effect. All you have to do is reverse it. Turn up the volume on the device to the maximum and set the Pulse 4 to the desired volume. This will send the correct level to the speaker and the light show will show plenty of effect. This also benefits the sonic quality as well. Therefore, we recommend always having the volume on your device turned up to a high level and then adjusting the volume level on the speaker itself. This way you'll be able to enjoy the light show while also getting good audio quality. Or, if possible, setup your device for Bluetooth Absolute Volume*.

    *BLUETOOTH ABSOLUTE VOLUME: Most phones/tablets/devices now use Bluetooth Absolute Volume (a.k.a. volume sync) by default. This is a feature that synchronizes the volumes of the device and the speaker, and allows the speaker volume to be controlled by changing the volume on either the device or the speaker. The volume being sent from the device is fixed at full volume.
  • A new firmware version has been released for the Pulse 4 (Version 0.5.1.0), below is a list of the improvements:
    1. Supports Bluetooth 5.1 profile.
    2. Improves the stability of stereo setup using the JBL Portable* app.
    3. Improves compatibility with Mac computers.
    4. Enhances light show synchronization with music.
    The firmware update is installed as an OTA update:
    1. Download and install the JBL Portable* app from the Google Play/App Store.
    2. Connect your Pulse 4 to your phone/tablet through Bluetooth.
    3. Open the JBL Portable app and wait for the Pulse 4 to appear.
    4. On the Pulse 4 screen, select settings (gear cog symbol).
    5. Proceed with installing the firmware update.
    FWUpdateCrop.png
    *JBL Portable is the new name for the JBL Connect app, the name will change in January 2021.
  • Press and hold the Light Show & Bluetooth buttons together for > 2 seconds.

  • QUANTUM 910

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  3.3.0

    Release Date: April 9th, 2025

    Release Media: OTA (over the air) Update via JBL Quantum Engine

     

    What’s New

    1. Stability and performance improvement


  • QUANTUM STREAM STUDIO

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  1.4.9

    Release Date: January 13th, 2025

    Release Media: OTA (over the air) Update via JBL QuantumENGINE

     

    What’s New

    1. Zoom USB Certified
    2. Stability and performance improvement

     

  • QUANTUM STREAM TALK

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  1.4.9

    Release Date: January 13th, 2025

    Release Media: OTA (over the air) Update via JBL QuantumENGINE

     

    What’s New

    1. Zoom USB Certified
    2. Stability and performance improvement
  • It is not possible to have Ambient Aware or TalkThru activated at the same time as Sidetone when the microphone is turned on during a call. This is the case no matter if you are using Bluetooth or the 2.4 GHz mode.
    You can use Ambient Aware during a call if Sidetone is turned off. You are able to do this in both Bluetooth or the 2.4 GHz mode.
    All three audio modes are activated if the microphone on your device is turned off no matter if you are using Bluetooth or the 2.4 GHz mode.
     
  • To skip the tracks forward, press and hold the volume up (+) button for 1-2 seconds and you will advanced to the next song. To start the current song you are listening to over, press and hold the volume down (-) button for 1-2 seconds. Please note: You can only advance to the next song be skipping forward, you cannot skip tracks backward. You can only restart the current song over by pressing the volume down (-) button.
  • To connect to a different Bluetooth device, first switch the headphones off. Now press and hold the center button on the headphone remote control for about 3-5 seconds. You should see the light blinking red/blue to indicate pairing mode, and the voice prompt should state “looking for device”. You should see "Reflect Mini 2" appear on the source's BT list. Choose that option, and wait for the voice prompt to state “connected”
  • The JBL Connect app will be renamed as JBL Portable on the App Store and Google Play store in January 2021, it will still be possible to find the app in each store by searching for either JBL Connect or JBL Portable.
  • To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds.
  • If the screen appears dark, try repositioning the Horizon 2 for the light sensor to work to the fullest. In some positions, the Horizon 2 cannot effectively detect the ambient light level in the room. 

  • 1. Connect the first Partyboost speaker with your phone and keep music playing (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).
    PartyBoostBluetoothButton.png
    2. Press the Partyboost button on the first speaker.
    3. Turn on the second speaker that you want to connect in Partyboost mode.
    4. Now press the Partyboost button on the second speaker.
    5. After a few seconds, both Partyboost speakers should connect and play together.
    It can take a few seconds after music is started before sound will be heard from both speakers.
    This is also the process for connecting more than two speakers in Party mode, simply turn on the other compatible speakers and press the Partyboost buttons. PartyBoostButtonsGroup.png
  • 1. Turn on both speakers.
    2. Connect your device to one of the two speakers via Bluetooth.
    PartyBoostBluetoothButton.png
    3. Start streaming music to that speaker (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).
    4. Open the JBL Portable app.
    5. Allow the app to detect the single speaker playing music.
    6. Once detected, press the Connect/Partyboost button on both speakers.
    PartyBoostButtons.png
    7. Allow the app to identify both speakers.
    8. Click the Partyboost button, you will see the option for Party or Stereo, select Stereo.

    Please note: Stereo Mode can only be enabled when 2 of the same speaker model are used.
    For example, you will not be able to achieve Stereo Mode with a Flip 5 and Flip 6, only Party Mode.
    Also, it is not possible to pair speaker models with Connect and Connect+ together, or pair to speaker models with Partyboost.

  • An optical connection will assure better audio performance and will accept Dolby Digital audio from an HDTV. However, there are times when TV apps may not transmit audio through the digital optical output on the TV. In cases such as these, it would be necessary to use the analog AUX connection.
  • An optical connection will assure better audio performance and will support Dolby Digital audio from an HDTV.
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