How To

How To

910 results
  • If you are not able to turn Spatial Audio on and the option is greyed out on the JBL Smart Tx, then you need to do the following.


    • Open the JBL Headphones app
    • Disable High-Resolution Audio (LDAC)
    • The headphones will turn off and reboot
    • You can enable Spatial Audio after the reboot
  • The JBL Quantum ONE headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC.
  • The JBL Quantum Stream mic is compatible with the following platforms:

    PC (Windows)
    PlayStation 4
    PlayStation 5
    Nintendo Switch
    Mobile*
    Mac

    * Most newer phones are compatible.
  • The ear cushions are made of protein leather.
  • The Smart Case only supports English, so even if you change the language in the JBL Headphones app, it will remain in English.

  • Only data to make Google Assistant more efficient and Google services faster. When interacting with the speaker you will receive more personalized feedback in the future.
  • The JBL Quantum Stream microphone is compatible with the JBL QuantumENGINE software. You can customize or use the following settings/features via the JBL QuantumENGINE:

    Microphone settings
    Polar patters (Cardioid / Onnidirectional)
    Equalizer
    RGB LED Light colors + animations/effects
    Update firmware + software
  • Windows Sonic is a virtual surround algorithm that is built into Windows 10 PCs. You can read more here:
    https://docs.microsoft.com/en-us/windows/win32/coreaudio/spatial-sound
  • Now, with Google Assistant and Alexa available simultaneously on your JBL Authentics speakers, you can choose to use one or both voice services available. This means you can set up just Alexa, just Google Assistant, or both. If you choose to set up both services, they will be at the ready. You can use either of them whenever you want simply by saying either “Hey Google” or “Alexa”.

  • Soundgear Sense provides two wearing styles, either as regular TWS headphones with an ear hook for a secure fit, or as a neckband headphone with the optional detachable neckband. Both wearing styles offer the same open ear experience with rich, full-range sound, it is just a matter of your own preference or use case which wearing style you choose. 

  • Voltage is 100 - 240 Volt AC. Maximum power consumption is 120 Watts.
  • This connection is intended for software and service updates only.
< 1 ... 5 6 7 8 9 ... 76 >

Can’t find what you’re looking for?

Call Us

Call Us

To speak to our customer service specialist

1800-102-0525

Mon - Sun: 10:00 am - 7:00 pm (IST)

E-mail Us

E-mail Us

Email our customer service team
365 days, we will reply within 24 hours

Email us
Chat with us

Chat with us

8:30 am - 6:30 pm (IST)

message

WhatsApp Us

Chat with a support agent via Whatsapp at:
by clicking https://bit.ly/2SfFSPh or send hi to 91 70658 44446 

Mon - Sun: 10:00 am - 7:00 pm (IST)