How To
How To
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If you are not using the microphone, make sure that any communication software such as Zoom, Skype, Discord, etc. are closed and that your microphone is muted. You can also take advantage of it's Dual Connect feature and place one of the earbuds in the charging case and speed charge the earbuds to extend the playback time.Was this helpful? Thank you for your feedback!
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Unfortunately, the JBL AmpUp App is no longer available for download.Was this helpful? Thank you for your feedback!
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After setting up one or both voice assistants on your JBL Authentics speaker, you must make sure that you have connected your supported music service account to your Amazon and/or Google account in the Alexa and Google Home apps.
For Alexa, if you then set one of the music services as default in the Alexa app settings, you can play music from this service just by asking Alexa to play music.
Was this helpful? Thank you for your feedback! -
In the JBL ONE App:
(1) Go to My Products, select your product
(2) Select Support tile
(3) Under General, select Product SupportWas this helpful? Thank you for your feedback! -
To get the full potential of the HDMI content/source you have in your home, then you need to enable HDMI UHD deep color option on your TV for the HDMI output port (ARC).
Since there are tons of different TVs and manufactures out there, the best way to see if your TV can use 10-bit color on HDMI, is to read the TV's manual or call their support section.Was this helpful? Thank you for your feedback! -
Place the USB wireless dongle in the USB-C connector of your device and place the earbuds in your ears. The earbuds will automatically connect to your USB wireless dongle. If the earbuds don't pair automatically you can manually pair them again by connecting the JBL Quantum TWS to a mobile device via Bluetooth and open the JBL Headphones app. Turn on the "Dongle Pairing" mode and then press the pairing button on the USB wireless dongle. (Note: USB wireless dongle needs to be connected to an activated device). You will get a message on your JBL Headphones app that the pairing is successful and then press "Understood".Was this helpful? Thank you for your feedback!
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EON 208P:
Two of the inputs are made for stereo use:
CH 5/6 with volume control and ¼” phone plugs or RCA plugs, and
CH 7/8 with volume control and ¼” phone plugs or 3.5 mm stereo input.Also, the Bluetooth wireless input is stereo.
EON ONE:Two of the inputs are made for stereo use:CH 3/4 with volume control and ¼” phone plugs or RCA plugs, and
CH 5/6 without volume control and 3.5 mm input jack
Also, the Bluetooth wireless input is stereo.Was this helpful? Thank you for your feedback! -
By pressing Volume - & JBL Connect button for 3 seconds. A voice will tell you the current software version.Was this helpful? Thank you for your feedback!
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These two products are identical. The only difference between them is...
HORIZON 2: out-of-the-box is set to HOTEL OFF
HORIZON 2 HOTEL: out-of-the-box is set to HOTEL ON
On either unit, to toggle HOTEL mode ON or OFF, press and hold Alarm 1 and Preset 1. The LCD indicator will show the HOTEL status, ON or OFF.
The unit will retain this setting, even when unplugged. The only way to change the mode is to press and hold the two buttons again. Or course, a Factory Reset will also restore to the original out-of-the-box setting.
When HOTEL mode is ON, these are the following changes that occur.
- Alarm can only be set for a single day.
- Alarm will ONLY work as a buzzer.
- A Room Number can be set.
- A Max Alarm Volume can be set.
- Bluetooth cannot auto-reconnect.
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To turn off the Horizon 2, Press the 'DAB/FM' button until no radio is playing.
This works in the order (from standby/off): DAB / FM / Off.
In Bluetooth mode, if the phone or tablet is disconnected, or nothing is played for 10 minutes, the Horizon 2 will go into standby mode automatically (not changeable).Was this helpful? Thank you for your feedback! -
To stop hearing your own voice through your headphones, please start the JBL QuantumENGINE software, navigate to the "Microphone" tab, and change the sidetone setting to 0.Was this helpful? Thank you for your feedback!
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Make sure your headset is configured correctly in your Windows settings. The setting should normally be JBL Quantum *Game* to experience QuantumSURROUND.
Please check out this video to assist you further!
https://www.youtube.com/watch?v=LA80RmBrbYgWas this helpful? Thank you for your feedback!
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