What you are experiencing is normal. The Focus 700 is actually the Focus 500 headphone but with the added bonus of a charging case.

Some head units in the vehicles use isolated grand, if JBL DRG use isolated grand as well, this will disable the chips inside DRG. Please connect your smartphone with JBL DRG and disable the “Aux Noise Cancel” button in the Apps right after Aux Line option in Connection Mode section.

Some vehicles don’t provide an isolated ground for the head unit which may introduce noise. Please connect your smartphone to JBL DRG and enable the “Aux Noise Cancel” button in the App. This can be found right after Aux Line option in Connection Mode section.

The wireless charge receiver in the smartphone may not be adequately coupled to the wireless charging transmitter on Smartbase. Re-adjust your smart phone’s position on the wireless charge arm.

• Please check whether your head unit Bluetooth support EDR (Enhanced Data Rate) • If the head unit does not support EDR this will cause the transfer data rate to be low and will impact the audio quality.

This problem is usually caused by pressing down too hard on the soundbar's VOL + or VOL - Buttons. Only press just enough for one click to be felt. If a second click is felt in the button, you are pressing too hard, and you are actually activating the MUTE function for learning, not VOL up or down. You may have to repeatedly let go of the VOL button on the soundbar, followed by pressing it again and then pressing the VOL button on the TV remote before the surround light on the soundbar lights up white and goes back to amber flashing, as a sign that this function has been learned. This is no problem, though. Just keep trying until the three commands have been learned. The soundbar only exits learning mode when you press and hold the surround button as the final step.

Yes, when changing volume to higher or lower, the LED will illuminate to show that you are changing the volume.

JBL QuantumSPHERE 360 is JBL QuantumSURROUND that’s kicked up a notch by using a head-tracking sensor to fix sounds in 360 degrees of space around you. With typical headphones, when you move your head, the soundscape follows your movement. But with JBL QuantumSPHERE 360, if you rotate your head, the sound source’s perceived location stays in place because the head-tracking sensor compensates for your head movement. For example, if there’s a sound coming from in front of you, and you turn your head to the left, the sound source’s perceived location moves to your right ear—the sound stays locked in space as you move your head. 

Also, the human brain uses small head movements to distinguish if sound sources are behind or in front of us. The brain processes the differences between when a sound arrives at the left vs. the right ear to determine where the sound is located. So with JBL QuantumSPHERE 360, you can move your head naturally to pinpoint the exact source of sounds around you. 

LE Audio is the next generation of Bluetooth Audio, making audio streaming over Bluetooth Low Energy possible. It enables new use cases and significantly reduces power consumption compared to Classic (BR/EDR) Audio. LE Audio allows for independently synchronized audio streams to each earbud as well as seamlessly broadcasting audio streams to multiple listeners, with low power consumption. At the heart of LE Audio updates is the new Low Complexity communication codec (LC3). LC3 is a flexible, high performance, low power audio codec that can deliver high quality audio even at lower bit rates. LC3+, as the high-res upgrade, is expected to be supported more widely than any of the other high-res codecs. The JBL Tour 2nd generation is developed to support LC3 & LC3+ and equipped with technology and speaker drivers to support high resolution audio via Bluetooth.

Getting started with the checklist

• A JBL LINK device(s).
• Latest version of the Google Home app installed on your mobile device.
• Latest version of the Google app  (Android only) installed on your mobile device.
• A Google Account (you can create one online via Google).
• A mobile device with either iOS or Android support.
  • ​Must have iOS 10 or higher
  • Must have Android 5.0 and higher
  • There is no support for PC set up.
• An internet connection from your local ISP (Internet Service Provider).
• Your Wireless Network must secured with WPA2 Encryption (Enterprise mode NOT supported). 
• Availability and performance of certain features, services and applications are device- and network-dependent and may not be available in all areas; subscription(s) may be required, and additional terms, conditions and/or charges may apply.

Wi-Fi requirement

• Wi-Fi routers must have Encryption enabled to install JBL LINK speakers (WPA2 etc).
• Wi-Fi Extenders need to feature support of Multicast forwarding and UPnP.
• Always use 5 GHz Wi-Fi for best performance and less interference.
• For routers that have 2.4G Wi-Fi support only, make sure that they are using channels 1, 6 or 11 only.

You can now install your JBL LINK speaker to your Wireless Network and you can find our setup article that shows how to install your LINK product.

 

Make sure both headphones are fully charged to ensure that the issue is not due to one of the earbuds lacking power.

Check that the contact points on the headphones and the charging case are clear of dirt, so the issue is not due to the product not being able to charge.

The LED on the headphones will show a blue light when correctly inserted in the charging case.

Try to reset the headphones if the product is fully charged but are still only working in Mono mode.

A reset guide for the headphones can be found here: Reset guide

If your teammates can not hear you, make sure of the following:

USB is correctly plugged in
Only one voice chat application is in use while in-game.
The mic input is set to JBL Quantum Stream.
Mic gain is not turned all the way down
Mic is not muted (mute/unmute by pressing the touch panel on top of the mic). By default the RBG will indicate red for muted, and green for unmuted(active).

 

If you are not able to turn Spatial Audio on and the option is greyed out on the JBL Smart Tx, then you need to do the following.

• Open the JBL Headphones app
• Disable High-Resolution Audio (LDAC)
• The headphones will turn off and reboot
• You can enable Spatial Audio after the reboot

The JBL Quantum ONE headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC.

The JBL Quantum Stream mic is compatible with the following platforms:

PC (Windows)
PlayStation 4
PlayStation 5
Nintendo Switch
Mobile*
Mac

* Most newer phones are compatible.

The ear cushions are made of protein leather.

The Smart Case only supports English, so even if you change the language in the JBL Headphones app, it will remain in English.

Only data to make Google Assistant more efficient and Google services faster. When interacting with the speaker you will receive more personalized feedback in the future.

The JBL Quantum Stream microphone is compatible with the JBL QuantumENGINE software. You can customize or use the following settings/features via the JBL QuantumENGINE:

Microphone settings
Polar patters (Cardioid / Onnidirectional)
Equalizer
RGB LED Light colors + animations/effects
Update firmware + software

Windows Sonic is a virtual surround algorithm that is built into Windows 10 PCs. You can read more here:
https://docs.microsoft.com/en-us/windows/win32/coreaudio/spatial-sound

Now, with Google Assistant and Alexa available simultaneously on your JBL Authentics speakers, you can choose to use one or both voice services available. This means you can set up just Alexa, just Google Assistant, or both. If you choose to set up both services, they will be at the ready. You can use either of them whenever you want simply by saying either “Hey Google” or “Alexa”.

Soundgear Sense provides two wearing styles, either as regular TWS headphones with an ear hook for a secure fit, or as a neckband headphone with the optional detachable neckband. Both wearing styles offer the same open ear experience with rich, full-range sound, it is just a matter of your own preference or use case which wearing style you choose. 

Voltage is 100 - 240 Volt AC. Maximum power consumption is 120 Watts.

This connection is intended for software and service updates only.

These are the supported languages for the Everest GA series.

• English (US, UK, CA, IN, AU)
• German
• French (CA, FR)
• Japanese
• Portuguese (BR)

More will be added in future Google releases.

The range is approximately 10 meters, depending on the environment.

Speakers will dual tweeters gives listeners the ability to have a single speaker to drive two independent channels, ideally stereo left and right. Dual tweeter speakers are usually used for in-ceiling audio applications. They have four terminals (two sets of positives and negatives) used to plug in speaker wires from the amplifier.

With the speaker ON, press and hold the VOL+ and Pause/Play buttons for 5-6 seconds. The Xtreme shuts down, and is now reset. You will need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again.

JBL Bar 9.1 is 884 mm (without the surrounds in charging position). Surrounds add approx. 160 mm on each side, in charging position.

Software version v.7.9 is the latest for the Flip 3

The distance between wall-mounts centers are: JBL BAR Studio: 45 cm. JBL BAR 2.1: 70 cm. JBL BAR 3.1: 70 cm. JBL BAR 5.1: 61 cm JBL BAR 5.1 Surround: 71.85 cm JBL BAR 9.1: 55,5 cm

The only difference between the 500 and 700 series is that the 700 model provides you with a charging case. The features and functionality on the actual headphones themselves are the same.

The only difference between the 500 and 700 series is that the 700 model provides you with a charging case. The features and functionality on the actual headphones themselves are the same.

Wireless: Old name is Headphone Wireless. New name is Sport Wireless. Body is re-designed, the new body is smaller in diameter, but a bit longer. Angle of sound tube is changed slightly. Audio performance is improved. Enhancers slightly changed. Heartrate: Old name is Headphone Wireless Heartrate. New name is Sport Wireless Heartrate. Construction and design are unchanged.

The Endurance Jump features the power hook which provides a secure fit ear hook design, which automatically turns the power on/off when putting on or taking off the earphones. The Sprint does not feature the power hook and you manually have to turn on/off the headphones by pressing and holding the JBL logo on the RIGHT ear hook.

Since there is no fixed standard for headphone connections, there are two cables in the box, with different polarity. If one cable does not give good audio results, try the other cable. This usually solves the problem. The majority of phone models (Apple, Samsung from Galaxy S2 model, LG, HTC, Sony, Motorola, Blackberry) require the audio cable with the silver plugs. Pin assignment in this cable from the tip of the plug: R/L/Ground/Microphone. However, some manufacturers, such as some models from Nokia, require a cable with different pin assignment, (R/L/Microphone/Ground). In this case, you should use the audio cable with the black plugs.

The physical battery in Boombox has a capacity of 10.000mAh @7.4V. This is the charged battery storage. When outputting ( so power from the battery is drawn ), it's using 3.7V, half the storage voltage, which will give you 74Wh - equivalent to a 20.000mAh battery with power stored at 3.7V.

The difference is the BTA unit, which is a Bluetooth transmitter. The Soundgear BTA comes with the BTA unit in the box. The Soundgear does not. The BTA can be connected (with a signal cable) to a TV set, a CD player, or any other stereo line-level source, and can then stream this signal to the Soundgear wirelessly, via Bluetooth. TV sound or game sound are possible, since the BTA and the Soundgear use aptX Low Latency, which reduces the audio delay to levels, where picture and sound will be closely synchronized. This is also the secret behind the option to connect two Soundgears to one BTA unit, for two people to share a TV transmission, or a video game. Actually, you can use the BTA to stream to most other Bluetooth headphones and loudspeakers, but only if these devices also support aptX LL will the delay be low enough for video use.

The difference is that the new ECO versions of Go 3 and Clip 4 are made from 90% PCR (Post-Consumer Recycled) plastic and wrapped in 100% recycled fabric on the speaker grille, while still delivering the same rich JBL Original Pro Sound and significantly reducing the carbon footprint of the product.

You'll have all the benefits from HDMI 2.0, but with 2.0a you will also have HDR (High Dynamic Range). Don't confuse HDR with cameras, this is used for TV's that support HDR content. In short, if a Blu-Ray supports HDR, it can enhanced dark scenes from a movie with this option.

100 is in-ear, 300 is on-ear, 700 is over-ear.

The Smart button activates Ambient aware settings: Off, Low, High.

A clip has been included to help ensure the best fit and security of the headphones. Placing the clip on the audio cord and attaching to the top back of your shirt you should be able to twist your head right and left without the clip pulling your ear.

The Bluetooth range varies. However, you should get up to 15 meters (just under 50 ft) when using the product indoors. If you are using the headphones outside, conditions vary based on surroundings and body mass. For the best connectivity results, please make sure that the device you are paired to is in the front of your body.

We recommend inserting the ear tips (L for left, R for right located at the end of the ear tip extension) in the ear first and then proceed to wrap the ear loop around your ear. Please make sure to try all three sizes to insure the most comfortable fit.

The Smart Tx draws power from the source when using it with a USB-C connection. The battery life of the Smart Tx is 18 hours when the product is connected with a 3.5mm aux connection or used without a connection to a power source.

This connection is intended for software and service updates only.

Spatial sound gives a more natural, realistic and accurate immersive experience whether you are listening to music, movies or games.

The technology processes more details from any stereo content, which generates reflections and reverberation signals. The integrated head tracking means that sound stay fixed in space even when you turn your head, which adds a new layer of realism to your immersive listening.

If social mode is switched on, it is possible to connect up to three source devices. Either device can take over playing. It is the last source-device which presses play, which plays music.

When you need to talk to someone in person while wearing headphones, the advanced built in voice recognition algorithms reacts to your voice and automatically pauses the music and enables TalkThru if you just speak. Music and ANC resume after the conversation is over. There is no need to pause the music manually or remove the headphones - start talking and let the technology do the rest. You can extend the duration of Smart Talk in the JBL Headphones app when no voice is detected.

MapMyRun is a fitness tracking application that enables you to use the built-in GPS of your mobile device to track all of your fitness activities. Record your workout details, including duration, distance, pace, speed, elevation, calories burned, and route traveled on an interactive map.

MapMyFitness is the World’s Largest Digital Fitness Community.

The Low Volume Dynamic EQ feature can optimize EQ, boosts low and high frequencies to maintain the same high-fidelity performance at low volume. When you listen to music in low volume, the whole music dynamic will be decreased due to low and high frequency volume reduction. Some music is best to enjoy at a higher volume, but this approach can hurt your ears. With Low Volume Dynamic EQ, you can still receive an enjoyable music experience even in low or high volume, and still protect your ears without compromising on the listening experience.

JBL Pro Sound is achieved through robust 40mm Mica Dome drivers, which are precisely tuned to deliver deep bass, balanced mids and crystal-clear highs. Each Mica Dome deliver refined high frequencies above 40kHz for the best on-the-go listening experience. Mica is a renewable mineral that can be split into extremely thin elastic plates, making it flexible enough to respond fast and precisely to the electrical signals in headphone drivers.

HDCP stands for High-bandwidth Digital Content Protection. In short term, this is used to protect 4K material from illegal pirating. Every device in your chain system, must support HDCP 2.2, meaning if your 4K Blue-Ray player has HDCP 2.2, then your Soundbar must support it (SB450 does) and TV as well, or else you won't see any 4K material. In case your TV do not support HDCP 2.2, then it will downscale to 1080P content, this is done by the Blue-Ray player.

JBL Connect+ can wirelessly link more than 100 JBL Connect+ enabled speakers together to amplify the party

Voice assistants from Google and Amazon utilize artificial intelligence to quickly answer questions, communicate hands-free and provide notifications among many other helpful benefits. 

You can access your Assistant history if you go to My Activity (myactivity.google.com) or the My Activity link in the Google Home app to view what you have asked and delete it if you want.

All speakers are set to react when you use the keywords to interact with Google. To eliminate multiple speakers talking at the same time, using the "Microphone Mute" button will stop the speaker from reacting to the keywords.

You can adjust equalizer, RGB LED effects, calibrate Quantum ONE headtracking, change microphone settings and update the headset's firmware.