How To
How To
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If the screen appears dark, try repositioning the Horizon 2 for the light sensor to work to the fullest. In some positions, the Horizon 2 cannot effectively detect the ambient light level in the room.
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To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds. Was this helpful? Thank you for your feedback! -
The JBL Connect app will be renamed as JBL Portable on the App Store and Google Play store in January 2021, it will still be possible to find the app in each store by searching for either JBL Connect or JBL Portable.Was this helpful? Thank you for your feedback!
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To connect to a different Bluetooth device, first switch the headphones off. Now press and hold the center button on the headphone remote control for about 3-5 seconds. You should see the light blinking red/blue to indicate pairing mode, and the voice prompt should state “looking for device”. You should see "Reflect Mini 2" appear on the source's BT list. Choose that option, and wait for the voice prompt to state “connected”Was this helpful? Thank you for your feedback!
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To skip the tracks forward, press and hold the volume up (+) button for 1-2 seconds and you will advanced to the next song. To start the current song you are listening to over, press and hold the volume down (-) button for 1-2 seconds. Please note: You can only advance to the next song be skipping forward, you cannot skip tracks backward. You can only restart the current song over by pressing the volume down (-) button.Was this helpful? Thank you for your feedback!
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It is not possible to have Ambient Aware or TalkThru activated at the same time as Sidetone when the microphone is turned on during a call. This is the case no matter if you are using Bluetooth or the 2.4 GHz mode.
You can use Ambient Aware during a call if Sidetone is turned off. You are able to do this in both Bluetooth or the 2.4 GHz mode.
All three audio modes are activated if the microphone on your device is turned off no matter if you are using Bluetooth or the 2.4 GHz mode.
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QUANTUM STREAM TALK
Software Update Release Notes
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Version: 1.4.9
Release Date: January 13th, 2025
Release Media: OTA (over the air) Update via JBL QuantumENGINE
What’s New
- Zoom USB Certified
- Stability and performance improvement
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QUANTUM STREAM STUDIO
Software Update Release Notes
------------------------------------------------------------------------
Version: 1.4.9
Release Date: January 13th, 2025
Release Media: OTA (over the air) Update via JBL QuantumENGINE
What’s New
- Zoom USB Certified
- Stability and performance improvement
Was this helpful? Thank you for your feedback! -
QUANTUM 910
Software Update Release Notes
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Version: 3.3.0
Release Date: April 9th, 2025
Release Media: OTA (over the air) Update via JBL Quantum Engine
What’s New
- Stability and performance improvement
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Press and hold the Light Show & Bluetooth buttons together for > 2 seconds.
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A new firmware version has been released for the Pulse 4 (Version 0.5.1.0), below is a list of the improvements:
- Supports Bluetooth 5.1 profile.
- Improves the stability of stereo setup using the JBL Portable* app.
- Improves compatibility with Mac computers.
- Enhances light show synchronization with music.
- Download and install the JBL Portable* app from the Google Play/App Store.
- Connect your Pulse 4 to your phone/tablet through Bluetooth.
- Open the JBL Portable app and wait for the Pulse 4 to appear.
- On the Pulse 4 screen, select settings (gear cog symbol).
- Proceed with installing the firmware update.
*JBL Portable is the new name for the JBL Connect app, the name will change in January 2021.Was this helpful? Thank you for your feedback! -
The intensity of the light show is dependent on the amount of audio signal being sent into the unit.
If you are experiencing a light show that doesn't move around very much, it is likely that you are not using a feature on your phone called Bluetooth Absolute Volume*. This means that the volume of your phone/tablet/device is controlled independently from the volume of the speaker.
So, if you have the Pulse 4 set to maximum volume or close to it, but the volume on your device is set at a low level, the light show will show little to no effect. All you have to do is reverse it. Turn up the volume on the device to the maximum and set the Pulse 4 to the desired volume. This will send the correct level to the speaker and the light show will show plenty of effect. This also benefits the sonic quality as well. Therefore, we recommend always having the volume on your device turned up to a high level and then adjusting the volume level on the speaker itself. This way you'll be able to enjoy the light show while also getting good audio quality. Or, if possible, setup your device for Bluetooth Absolute Volume*.
*BLUETOOTH ABSOLUTE VOLUME: Most phones/tablets/devices now use Bluetooth Absolute Volume (a.k.a. volume sync) by default. This is a feature that synchronizes the volumes of the device and the speaker, and allows the speaker volume to be controlled by changing the volume on either the device or the speaker. The volume being sent from the device is fixed at full volume.Was this helpful? Thank you for your feedback!
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