As with all in-ear headphones, our range of TWS headphones can be susceptible to a build up of dust and earwax. This can cause low volume on one or both earbuds, or balance issues (e.g. right earbud is louder than the left earbud). To reduce the likelihood of these issues occurring, it is a good idea to periodically clean your earbuds and your ears. Clean the earbuds by removing dust and wax after each use, using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing.

If you are experiencing volume or balance issues, always check for wax and dirt in and around the earbud and driver and complete cleaning of the earbuds as described above. If the issue persists, there may be earwax/dirt stuck in the small holes in the grille in front of the driver, preventing sound output. To resolve the issue try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap (washing up liquid). The earbud tip should only be put into the liquid up to a maximum depth of 1-2 mm only (see images below). Immersing the earbuds in water or putting the earbuds in water at a larger depth than this could void your warranty. Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush (such as a toothbrush). The should remove the wax and resolve the volume/balance issues.

 

This speaker will go to standby mode after 10 minutes inactivity. It turn on when you start playing to it again.

Using Wi-Fi allows you to listen to your music in a higher sound quality since Bluetooth protocol compresses the audio signal, where Wi-Fi data easily stream HD Audio content. Take calls without interrupting your current audio music, where Bluetooth will interrupt the stream, because it is a one-way protocol. Control your music from anywhere in the house, where Bluetooth have a limited range. Play the same music across multiple speakers and when using the newest connect features, such as Spotify Connect or Chromecast built-in, then you don't have to worry about battery life, since the devices playing is doing all the data transmission compared to Bluetooth, where it is data between source and device.

To minimize e-waster, we consciously choose not to include a USB-C PD Adaptor in our speaker packaging.

You can purchase the dedicated 15-60W JBL USB-C PD adaptor on jbl.com or any other retail stores. Simply connect the USB-C PD Adaptor with your speaker and enjoy the guaranteed performance JBL promised.

We believe the baseline performance of the QuantumSPHERE technology is cutting edge in terms of localization. The calibration feature improves upon this performance by calibrating the system to your individual anatomy.

-       The Google Assistant isn’t available in certain languages and countries. For countries without Google Assistant, you can double tap the left ear cup on the headphone to activate the native voice assistant on your mobile device.

Make sure the headset volume control is turned up and your microphone is unmuted. Check that only one voice chat application is in use while in-game. If you're connected to the PC, make sure that the communication device is selected under Control Panel > Sound > Recording. Select the JBL product and select "Set as Default Device". Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly.

Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default communication device is selected under Control Panel > Sound > Playback. Select JBL Quantum ONE Chat, right-click, and select "Set as Default Commuication Device". Check your headset's game audio chat balance dial, and ensure that the balance is correct. Check the JBL Quantum ONE Chat device and make sure it is not muted or turned all the way down.

Make sure the volume is turned up and that the correct device has been selected in the system sound settings. Check the computer volume levels and make sure it is not muted or turned all the way down.

Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 400 Game, right-click, and select "Set as Default Device".  Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly. Check the JBL Quantum 400 Game device and make sure it is not muted or turned all the way down.

The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE

JBL Xtreme, JBL Pulse 2, JBL Charge3, JBL Flip 3, Pulse 3, and Flip 4 Android, Google Now, Google Play are trademarks of Google Inc. Siri, iTunes, and Apple Music are trademarks of Apple Inc. Spotify is a registered trademark of Spotify AB. IOS is a registered trademark of Cisco in the US and is used by Apple under license.

Connecting a USB stick

1. You can enjoy music from your USB Stick directly into the Partybox device.
2. Insert the Stick into theport, located on the back of your Partybox.
3. The USB Stick has to be formatted FAT16 or FAT 32 and supports MP3, WAVE and WMA Music files.
4. It will start automatically playing the content on your USB stick.

AUX Connection

1. You can connect any devices through the analog connection
2. Use an analog cable (Not included in the box) and connect your device.
3. Press play on your external device and enjoy the music!

RCA Connection (*Partybox 200/300/1000 Only)

1. The Partybox features both Input and Output RCA connection.
2. Connect your RCA cable (not included) to either one of the ports.
3. You can use it with your DVD/BlueRay player or AVR system.

Guitar and Microphone

1. Connect your to the dedicated port or connect your electric   to the
2. You can mix sound or make your own karaoke party with your Partybox.
3. Sing or play through your devices.
   1. To adjust the volume of the audio source, press volume+ or volume- buttons.
   2. To adjust the volume of the microphone or guitar, rotate the or

 

Charging external devices

1. Whenever your mobile device needs some extra power, the Partybox can help you!
2. Featuring a USB Charging port for both Music (USB on a stick) or when you need to charge your device.
3. Simply connect your device to the port and start charging.
   1. NOTE: The Partybox 200 needs to be connected to AC power all the time to charge or function as a speaker.
   2. The Party 300/310 has a battery and can charge any device without needing AC power (unless the product's battery is depleted then you need to recharge via AC power).

There are many ways to enjoy your JBL Partybox On-The-Go, 100, 200, 300, 310 & 1000. The options are endless and you are in control of the party

At the bottom of your Horizon alarm clock, you will see a little cap where the backup-battery resides. Turn the cover lid left to open it, and on the back of the cover lid, you will see the serial number.

NOTE:  LINK speakers must be set up on a WiFi network before Bluetooth can be activated. Once it is set up, you can use Bluetooth anywhere (Unless you reset the speaker and start all over with installation).

Pairing issues with a Smartphone or Tablet:

1. First try to restart the Bluetooth connection on your source device (Smartphone/tablet) by switching Bluetooth off and on again with a short pause in between.
2. Forget previous paired connection (on your smartphone/tablet) in your Bluetooth settings if you once had paired with our product.
3. Try to restart source device(Smartphone/tablet) by powering it off and on again, and after restart try to establish a Bluetooth connection to your JBL LINK device.
4. If above does not work, then try to restart your JBL LINK device by turning it off and on again.
5. Press and hold down the Bluetooth button on your JBL LINK device to initiate pairing mode again.
6. Go into Bluetooth settings on your Smartphone/tablet.
7. Perform a restart or reset if you are not able to connect after above steps.

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JBL LINK Bluetooth specifications:

• Bluetooth version 4.2
• A2DP v1.3 with SBC Audio Codec.
• AVRCP v1.5

The answer depends on the method used for connecting the Partybox Ultimate units:

 

Multi-Room Music (Airplay/Alexa/Google Home) - No effects or audio samples heard on secondary speaker(s).

Stereo Mode (JBL One app) - Both effects and audio samples heard on secondary speaker.

Multi-Speaker Connection (pressing the relevant buttons on the top panels) - No effects heard, but audio samples heard on secondary speaker(s).

Daisy Chain (wired Aux connection) - Both effects and audio samples heard on secondary speaker(s).

Some head units in the vehicles use isolated grand, if JBL DRG use isolated grand as well, this will disable the chips inside DRG. Please connect your smartphone with JBL DRG and disable the “Aux Noise Cancel” button in the Apps right after Aux Line option in Connection Mode section.

Some vehicles don’t provide an isolated ground for the head unit which may introduce noise. Please connect your smartphone to JBL DRG and enable the “Aux Noise Cancel” button in the App. This can be found right after Aux Line option in Connection Mode section.

• Please check whether your head unit Bluetooth support EDR (Enhanced Data Rate) • If the head unit does not support EDR this will cause the transfer data rate to be low and will impact the audio quality.

JBL QuantumSPHERE 360 is JBL QuantumSURROUND that’s kicked up a notch by using a head-tracking sensor to fix sounds in 360 degrees of space around you. With typical headphones, when you move your head, the soundscape follows your movement. But with JBL QuantumSPHERE 360, if you rotate your head, the sound source’s perceived location stays in place because the head-tracking sensor compensates for your head movement. For example, if there’s a sound coming from in front of you, and you turn your head to the left, the sound source’s perceived location moves to your right ear—the sound stays locked in space as you move your head. 

Also, the human brain uses small head movements to distinguish if sound sources are behind or in front of us. The brain processes the differences between when a sound arrives at the left vs. the right ear to determine where the sound is located. So with JBL QuantumSPHERE 360, you can move your head naturally to pinpoint the exact source of sounds around you. 

LE Audio is the next generation of Bluetooth Audio, making audio streaming over Bluetooth Low Energy possible. It enables new use cases and significantly reduces power consumption compared to Classic (BR/EDR) Audio. LE Audio allows for independently synchronized audio streams to each earbud as well as seamlessly broadcasting audio streams to multiple listeners, with low power consumption. At the heart of LE Audio updates is the new Low Complexity communication codec (LC3). LC3 is a flexible, high performance, low power audio codec that can deliver high quality audio even at lower bit rates. LC3+, as the high-res upgrade, is expected to be supported more widely than any of the other high-res codecs. The JBL Tour 2nd generation is developed to support LC3 & LC3+ and equipped with technology and speaker drivers to support high resolution audio via Bluetooth.

Getting started with the checklist

• A JBL LINK device(s).
• Latest version of the Google Home app installed on your mobile device.
• Latest version of the Google app  (Android only) installed on your mobile device.
• A Google Account (you can create one online via Google).
• A mobile device with either iOS or Android support.
  • ​Must have iOS 10 or higher
  • Must have Android 5.0 and higher
  • There is no support for PC set up.
• An internet connection from your local ISP (Internet Service Provider).
• Your Wireless Network must secured with WPA2 Encryption (Enterprise mode NOT supported). 
• Availability and performance of certain features, services and applications are device- and network-dependent and may not be available in all areas; subscription(s) may be required, and additional terms, conditions and/or charges may apply.

Wi-Fi requirement

• Wi-Fi routers must have Encryption enabled to install JBL LINK speakers (WPA2 etc).
• Wi-Fi Extenders need to feature support of Multicast forwarding and UPnP.
• Always use 5 GHz Wi-Fi for best performance and less interference.
• For routers that have 2.4G Wi-Fi support only, make sure that they are using channels 1, 6 or 11 only.

You can now install your JBL LINK speaker to your Wireless Network and you can find our setup article that shows how to install your LINK product.

 

Make sure both headphones are fully charged to ensure that the issue is not due to one of the earbuds lacking power.

Check that the contact points on the headphones and the charging case are clear of dirt, so the issue is not due to the product not being able to charge.

The LED on the headphones will show a blue light when correctly inserted in the charging case.

Try to reset the headphones if the product is fully charged but are still only working in Mono mode.

A reset guide for the headphones can be found here: Reset guide

If you are not able to turn Spatial Audio on and the option is greyed out on the JBL Smart Tx, then you need to do the following.

• Open the JBL Headphones app
• Disable High-Resolution Audio (LDAC)
• The headphones will turn off and reboot
• You can enable Spatial Audio after the reboot

The JBL Quantum ONE headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC.

Windows Sonic is a virtual surround algorithm that is built into Windows 10 PCs. You can read more here:
https://docs.microsoft.com/en-us/windows/win32/coreaudio/spatial-sound

These are the supported languages for the Everest GA series.

• English (US, UK, CA, IN, AU)
• German
• French (CA, FR)
• Japanese
• Portuguese (BR)

More will be added in future Google releases.

The distance between wall-mounts centers are: JBL BAR Studio: 45 cm. JBL BAR 2.1: 70 cm. JBL BAR 3.1: 70 cm. JBL BAR 5.1: 61 cm JBL BAR 5.1 Surround: 71.85 cm JBL BAR 9.1: 55,5 cm

The difference is the BTA unit, which is a Bluetooth transmitter. The Soundgear BTA comes with the BTA unit in the box. The Soundgear does not. The BTA can be connected (with a signal cable) to a TV set, a CD player, or any other stereo line-level source, and can then stream this signal to the Soundgear wirelessly, via Bluetooth. TV sound or game sound are possible, since the BTA and the Soundgear use aptX Low Latency, which reduces the audio delay to levels, where picture and sound will be closely synchronized. This is also the secret behind the option to connect two Soundgears to one BTA unit, for two people to share a TV transmission, or a video game. Actually, you can use the BTA to stream to most other Bluetooth headphones and loudspeakers, but only if these devices also support aptX LL will the delay be low enough for video use.

The Smart Tx draws power from the source when using it with a USB-C connection. The battery life of the Smart Tx is 18 hours when the product is connected with a 3.5mm aux connection or used without a connection to a power source.

Spatial sound gives a more natural, realistic and accurate immersive experience whether you are listening to music, movies or games.

The technology processes more details from any stereo content, which generates reflections and reverberation signals. The integrated head tracking means that sound stay fixed in space even when you turn your head, which adds a new layer of realism to your immersive listening.

JBL Pro Sound is achieved through robust 40mm Mica Dome drivers, which are precisely tuned to deliver deep bass, balanced mids and crystal-clear highs. Each Mica Dome deliver refined high frequencies above 40kHz for the best on-the-go listening experience. Mica is a renewable mineral that can be split into extremely thin elastic plates, making it flexible enough to respond fast and precisely to the electrical signals in headphone drivers.

JBL Connect+ can wirelessly link more than 100 JBL Connect+ enabled speakers together to amplify the party

All speakers are set to react when you use the keywords to interact with Google. To eliminate multiple speakers talking at the same time, using the "Microphone Mute" button will stop the speaker from reacting to the keywords.

You can adjust equalizer, RGB LED effects, calibrate Quantum ONE headtracking, change microphone settings and update the headset's firmware.

Power button, no light: Product is OFF. Power button, constant light: Product is ON. Power button: constant white, when no Bluetooth device connected. Power button, flashing blue in Bluetooth pairing mode. Power button, constant blue light: Bluetooth connected. Battery indicator LEDs: Five LEDs show battery level. When charging, the blinking LED shows how far charging has progressed. When fully charged, the LED lights will turn off. JBL Connect button flashes white in connection mode. When connected: constant light.

You can adjust equalizer, RGB LED effects, change microphone settings and update the headset's firmware.

It is possible to rename the Bluetooth name of the primary connected device and set the Party or Stereo mode. If a firmware upgrade is available for any Connect, Connect+, or Partyboost compatible speaker, this can be installed through the JBL Portable app. Only identical products can be set to stereo mode. Please note that, even though you can pair a Boost TV with JBL Connect, you cannot control this from the JBL Connect App

The Endurance Dive supports SBC. But the main signal transfer is A2DP, v1.3.

These are bass tuning canals, used to provide full sound.

Your JBL Quantum 200 includes the headset, a PC audio splitter, QSG l Warranty Card l Warning Card, and a microphone windshield.

Your JBL Quantum 100 includes the headset, a detachable microphone, QSG l Warranty Card l Warning Card, and a microphone windshield.

WAVE/VIBE BEAM 2

Software Update Release Notes

------------------------------------------------------------------------

Version:  3.9.0

Release Date: April 8th, 2025

Release Media: OTA (over the air) Automatic Update through JBL Headphone App

 

What’s New

1. Fixed BT disconnect issue with mobile devices with specific characters in BT name

 

This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

To activate the voice assistance, press and hold the center button on the RIGHT ear for 2 seconds until you hear your music stop. You will be able to speak to VA through your headphones and it should comply with your command.
 

Talk Thru technology allows you to clearly hear others for quick conversations without removing your UA Train headphones. To activate TalkThru mode, press the UA logo on the RIGHT ear for 1 second. You will hear your music level lower when TalkThru Technology is engaged. To revert back to normal volume, simply press the UA logo again. (Please note TalkThru does not function when using cable connection.)

Yes, The UA Train ear cushions can be removed and washed. To remove the ear cushions, peel cushion away from ear cup center. Hand wash the ear cushions only with liquid soap for 5 minutes. Swish in soapy water, then swish through clean water until there are no more soap suds. Wait for ear cushions to fully dry, and gently stretch the cushion, inserting the cushion ring into the ear cup slot, and working your way around. Rotate until the L or R indicator is in the correct position.

To use the headphones, they cannot be charging. You should receive 16 hours of battery life. The UA Train also features the quick charge battery which allows you to receive 1 hour of battery life after charging for 5 min.

To receive a call, press the center button located in between the volume- and volume+ button for 1 second.

Yes. The UA React features an IPX7 rating which offers full protection from sweat and water. They can be fully submerged for up to 30 minutes.

You will be able to control the volume by pressing the volume + and volume- buttons located on the controller.

TalkThru Technology allows you to clearly hear others for quick conversations without removing your UA React headphones. To activate TalkThru mode, press the Bionic Hearing button on the controller once. You will hear a tone, and your music level will lower when TalkThru Technology is engaged. To revert back to normal volume, simply press the Bionic Hearing button again.

The UA React headphones comes with 3 different ear tips and enhancers to ensure the best fit!

As the headphones are charging, you will see a red solid light indicator on the controller. Once the unit is fully charged, the red light will turn off.

To receive a call, press the power/pairing button on the controller for 1 second.

The UA React headphones do not support AptX™ and AptX HD™ audio codecs.

AmbientAware Technology allows you to hear your surroundings without removing your UA React headphones. To activate AmbientAware mode, double press the Bionic Hearing button on the controller. You will hear a tone, and your music level will lower when AmbientAware Technology is engaged. To revert back to normal volume, simply double press the Bionic Hearing button again.

Yes. The UA React features an IPX7 rating which offers full protection from sweat and water. They can be fully submerged for up to 30 minutes.

You will be able to control the volume by pressing the volume + and volume- buttons located on the controller.