How To

How To

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  • JBL QuantumSPHERE 360 is JBL QuantumSURROUND that’s kicked up a notch by using a head-tracking sensor to fix sounds in 360 degrees of space around you. With typical headphones, when you move your head, the soundscape follows your movement. But with JBL QuantumSPHERE 360, if you rotate your head, the sound source’s perceived location stays in place because the head-tracking sensor compensates for your head movement. For example, if there’s a sound coming from in front of you, and you turn your head to the left, the sound source’s perceived location moves to your right ear—the sound stays locked in space as you move your head. 

    Also, the human brain uses small head movements to distinguish if sound sources are behind or in front of us. The brain processes the differences between when a sound arrives at the left vs. the right ear to determine where the sound is located. So with JBL QuantumSPHERE 360, you can move your head naturally to pinpoint the exact source of sounds around you. 
  • Yes, when changing volume to higher or lower, the LED will illuminate to show that you are changing the volume.
  • This problem is usually caused by pressing down too hard on the soundbar's VOL + or VOL - Buttons. Only press just enough for one click to be felt. If a second click is felt in the button, you are pressing too hard, and you are actually activating the MUTE function for learning, not VOL up or down. You may have to repeatedly let go of the VOL button on the soundbar, followed by pressing it again and then pressing the VOL button on the TV remote before the surround light on the soundbar lights up white and goes back to amber flashing, as a sign that this function has been learned. This is no problem, though. Just keep trying until the three commands have been learned. The soundbar only exits learning mode when you press and hold the surround button as the final step.
  • • Please check whether your head unit Bluetooth support EDR (Enhanced Data Rate) • If the head unit does not support EDR this will cause the transfer data rate to be low and will impact the audio quality.
  • The wireless charge receiver in the smartphone may not be adequately coupled to the wireless charging transmitter on Smartbase. Re-adjust your smart phone’s position on the wireless charge arm.
  • Some vehicles don’t provide an isolated ground for the head unit which may introduce noise. Please connect your smartphone to JBL DRG and enable the “Aux Noise Cancel” button in the App. This can be found right after Aux Line option in Connection Mode section.
  • Some head units in the vehicles use isolated grand, if JBL DRG use isolated grand as well, this will disable the chips inside DRG. Please connect your smartphone with JBL DRG and disable the “Aux Noise Cancel” button in the Apps right after Aux Line option in Connection Mode section.
  • What you are experiencing is normal. The Focus 700 is actually the Focus 500 headphone but with the added bonus of a charging case.
  • What you are experiencing is normal. The Inspire 700 is actually the Inspire 500 headphone but with the added bonus of a charging case.
  • Please press the round POWER Button on the FLIP again for 3 seconds, until the light in the button flashes blue/red. This will deactivate any active BT connection in the FLIP, and it should now become visible in the list of BT components on your smartphone or tablet. Pairing is now possible.
  • JBL LINK 10 and LINK 20 has 32 volume steps, and LINK 300 and LINK 500 has 48 volume steps. For broader volume changes, hold down either the volume + or - butons. Use individual presses for fine volume adjustments.
  • The volume level of the speaker is depends on the level of the source file itself. Some Dolby Atmos Music tracks are made to be quieter, and some louder.

  • The answer depends on the method used for connecting the Partybox Ultimate units:

     

    Multi-Room Music (Airplay/Alexa/Google Home) - No effects or audio samples heard on secondary speaker(s).

    Stereo Mode (JBL One app) - Both effects and audio samples heard on secondary speaker.

    Multi-Speaker Connection (pressing the relevant buttons on the top panels) - No effects heard, but audio samples heard on secondary speaker(s).

    Daisy Chain (wired Aux connection) - Both effects and audio samples heard on secondary speaker(s).

  • When a connected Bluetooth device goes out of range, the JBL Micro Wireless will try to reconnect to it for 3 minutes. After 3 minutes the Micro Wireless can connect to other Bluetooth devices again.
  • Soundshift only works for the Boost TV itself, and cannot stop the other JBL Connect device. To stop the second device, press the JBL Connect button on your remote or device and they will disconnect.
  • If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.
     
  • If the network does not appear, you can manually type in the network name (SSID) and password to connect.
     
  • You should hear the audible voice stating ‘low battery’ when you have about 20 minutes left of battery life left on the UA WIRELESS headphones. If you have an Apple device, you will actually be able to see the battery life in the upper right hand corner of the device next to the BT symbol.
  • If there is no activity on your JBL Boost TV, it will go into standby mode after 20 minutes, and will take a couple of seconds to turn on after standby mode.
  • If there is no activity on your JBL SB 250, it will go into standby mode after 20 minutes, and will take a couple of seconds to turn on after standby mode.
  • NOTE:  LINK speakers must be set up on a WiFi network before Bluetooth can be activated. Once it is set up, you can use Bluetooth anywhere (Unless you reset the speaker and start all over with installation).

    Pairing issues with a Smartphone or Tablet:
    1. First try to restart the Bluetooth connection on your source device (Smartphone/tablet) by switching Bluetooth off and on again with a short pause in between.
    2. Forget previous paired connection (on your smartphone/tablet) in your Bluetooth settings if you once had paired with our product.
    3. Try to restart source device(Smartphone/tablet) by powering it off and on again, and after restart try to establish a Bluetooth connection to your JBL LINK device.
    4. If above does not work, then try to restart your JBL LINK device by turning it off and on again.
    5. Press and hold down the Bluetooth button on your JBL LINK device to initiate pairing mode again.
    6. Go into Bluetooth settings on your Smartphone/tablet.
    7. Perform a restart or reset if you are not able to connect after above steps.
    Back to helpful articles --> Articles overview

    JBL LINK Bluetooth specifications:
    • Bluetooth version 4.2
    • A2DP v1.3 with SBC Audio Codec.
    • AVRCP v1.5
  • There are multiple ways to check your heart rate (HR) while using your headphones both in and out of workouts. On the UA Record mobile app select the UA Sync icon in the upper right hand corner of the dashboard. If your headphones are connected, they will appear under "My Apps and Devices". Tap on "UA Sport Wireless Heart Rate" and you will see your headphones settings. Your current heart rate will appear under the headphones' image. You will hear your heart rate when using the headphones during a UA Record workout with audio coaching. While using with your UA Band during a workout your HR will be shown with your workout stats and will coordinate with the HR zone LED on the Band. You also can simply tap the UA logo on the RIGHT ear bud to hear the audible voice stating your heart rate reading.
  • Replacement parts are available from authorized dealers and Service Centers. Please contact our customer service department for more information and contact details.
  • At the bottom of your Horizon alarm clock, you will see a little cap where the backup-battery resides. Turn the cover lid left to open it, and on the back of the cover lid, you will see the serial number.
  • You can view stats from your past workouts by going to your dashboard and tapping the Fitness quadrant. Tap the workout you would like to view. Your average and peak heart rate, heart rate distribution through your training session, and a graph of your real-time heart rate, will all be shown.
  • For headphones with version 4.0 of the firmware, updates will be available via jbl.com/app. For headphones with firmware version 5.0 or higher, update notification will be pushed via the app
  • The sensor is located in the LEFT ear bud. The left enhancer will feature a cut out for the sensor and should be fully exposed.
  • The heart rate sensor is located inside the RIGHT earbud inside the sound tunnel. If the Heart Rate detection is activated and you remove the RIGHT earbud, the audio voice will notify you to insert the ear bud and will recalibrate once it is detected again.
  • Under the little hole next to the phone reciever button.
  • On the BT and ELITE NXT series over-ear and on-ear models, the serial number sticker is on the inside of the headband left side, visible when the size adjustment is pulled all the way out. Serial numbers are also shown on the boxes. On ELITE 100 in-ear, it is on the box only.
  • The Serial Number is located on the strap hook (see image below), it may be necessary to remove the strap to see it clearly.
    Flip 6 SN Location.png
  • It is a tiny white sticker, located on the inside of the left-hand size adjustment slider on E35.
  • Our LINK BAR supports the following:
    MP3, AAC-LC, HE+ACC, FLAC, Vorbis, Wav, CELT/opus via Wi-Fi streaming, and with Bluetooth SBC and AAC.
  • Connecting a USB stick

    1. You can enjoy music from your USB Stick directly into the Partybox device.
    2. Insert the USB stick Stick into theUSB portport, located on the back of your Partybox.
    3. The USB Stick has to be formatted FAT16 or FAT 32 and supports MP3, WAVE and WMA Music files.
    4. It will start automatically playing the content on your USB stick.
    USB co

    AUX Connection

    1. You can connect any devices through the analog connection AUX
    2. Use an analog cable (Not included in the box) and connect your device.
    3. Press play on your external device and enjoy the music!
    analog

    RCA Connection (*Partybox 200/300/1000 Only)

    1. The Partybox features both Input and Output RCA connection.
    2. Connect your RCA cable (not included) to either one of the ports.
    3. You can use it with your DVD/BlueRay player or AVR system.
    User-added image

    Guitar and Microphone

    1. Connect your microphoneto the dedicated MIC iocn port or connect your electric Guitar  to the Guitar icon
    2. You can mix sound or make your own karaoke party with your Partybox.
    3. Sing or play through your devices.
      1. To adjust the volume of the audio source, press volume+ or volume- buttons.
      2. To adjust the volume of the microphone or guitar, rotate the Mic knob or guitar knob
    mic and
     

    Charging external devices

    1. Whenever your mobile device needs some extra power, the Partybox can help you!
    2. Featuring a USB Charging port for both Music (USB on a stick) or when you need to charge your Phone charging device.
    3. Simply connect your device to the usb portaport and start charging.
      1. NOTE: The Partybox 200 needs to be connected to AC power all the time to charge or function as a speaker.
      2. The Party 300/310 has a battery and can charge any device without needing AC power (unless the product's battery is depleted then you need to recharge via AC power).
    Charging devices

    There are many ways to enjoy your JBL Partybox On-The-Go, 100, 200, 300, 310 & 1000. The options are endless and you are in control of the party
  • All of our in-wall/in-ceiling speakers are designed to be used in a wall without the need for a back-box. The specs provided are based on no back-box. However, when adding a back-box (really only possible when doing new construction), you will improve the low frequency response a bit, getting a tighter bass response.
  • JBL Xtreme, JBL Pulse 2, JBL Charge3, JBL Flip 3, Pulse 3, and Flip 4 Android, Google Now, Google Play are trademarks of Google Inc. Siri, iTunes, and Apple Music are trademarks of Apple Inc. Spotify is a registered trademark of Spotify AB. IOS is a registered trademark of Cisco in the US and is used by Apple under license.
  • The first JBL speakers featuring the JBL Connect technology are: JBL Flip 3, JBL Pulse 2, JBL Xtreme, JBL Boost TV and JBL Charge 3, SB 450 A firmware upgrade is available for the JBL Charge 3 ,which will upgrade Connect to JBL Connect+. After this fw upgrade, it is no longer possible to connect the Charge 3 with other products which have JBL Connect ( Flip 3, Boost TV, Pulse 2, Xtreme )
  • JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE
  • It is a model made for vocal use.
  • The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

  • Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 400 Game, right-click, and select "Set as Default Device".  Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly. Check the JBL Quantum 400 Game device and make sure it is not muted or turned all the way down.

  • Make sure the volume is turned up and that the correct device has been selected in the system sound settings. Check the computer volume levels and make sure it is not muted or turned all the way down.
  • Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default communication device is selected under Control Panel > Sound > Playback. Select JBL Quantum ONE Chat, right-click, and select "Set as Default Commuication Device". Check your headset's game audio chat balance dial, and ensure that the balance is correct. Check the JBL Quantum ONE Chat device and make sure it is not muted or turned all the way down.
  • Make sure the headset volume control is turned up and your microphone is unmuted. Check that only one voice chat application is in use while in-game. If you're connected to the PC, make sure that the communication device is selected under Control Panel > Sound > Recording. Select the JBL product and select "Set as Default Device". Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly.

  • -       Alexa is not available in all languages and countries. For countries without Amazon Alexa, you can double tap to activate the native voice assistant on your mobile device.

  • -       The Google Assistant isn’t available in certain languages and countries. For countries without Google Assistant, you can double tap the left ear cup on the headphone to activate the native voice assistant on your mobile device.

  • If your Micro II does not sense an audio signal on its input, it goes into Standby to save power. It should wake up again when audio is sensed. Since Micro II senses audio on its input, not on the speaker volume, always turn up the volume on the source, then control speaker volume on the Micro II. This way it will not go into Standby unless music stops.
  • We believe the baseline performance of the QuantumSPHERE technology is cutting edge in terms of localization. The calibration feature improves upon this performance by calibrating the system to your individual anatomy.
  • If the preset DAB/FM station signal is not strong enough the alarm will go off in buzzer mode instead. Make sure the signal is strong enough, by checking that the station plays without static or distortion (FM).
  • To minimize e-waste, we consciously choose not to include a charging cable in our packaging.

    You can use any standard USB-C cable to charge your JBL product as well as a power adapter compliant with the USB-C standard.

    Past product already have standardized USB-C cables, which can be reused for new products.

  • To minimize e-waster, we consciously choose not to include a USB-C PD Adaptor in our speaker packaging.

    You can purchase the dedicated 15-60W JBL USB-C PD adaptor on jbl.com or any other retail stores. Simply connect the USB-C PD Adaptor with your speaker and enjoy the guaranteed performance JBL promised.

  • Using Wi-Fi allows you to listen to your music in a higher sound quality since Bluetooth protocol compresses the audio signal, where Wi-Fi data easily stream HD Audio content. Take calls without interrupting your current audio music, where Bluetooth will interrupt the stream, because it is a one-way protocol. Control your music from anywhere in the house, where Bluetooth have a limited range. Play the same music across multiple speakers and when using the newest connect features, such as Spotify Connect or Chromecast built-in, then you don't have to worry about battery life, since the devices playing is doing all the data transmission compared to Bluetooth, where it is data between source and device.
  • This speaker will go to standby mode after 10 minutes inactivity. It turn on when you start playing to it again.
  • Only if you have pressed the button on the remote or Boost TV itself.
  • Yes, when casting music to your JBL Playlist, your speaker is connected to Google Cloud, which will turn your smart device into a remote control, rather than streaming music directly to the Playlist. You can easily do other things with your phone while using Chromecast, such as gaming, texting, make calls, watch Youtube etc. This will not interrupt the music that you are casting.
  • Yes, after 10 minutes of no audio activity, the soundbar will enter standby-mode automatically. Or you can do it yourself by short pressing the Power button.
  • No, the re-broadcast signal is in stereo. Stand alone speakers will play both Left and Right channels.
  • Yes, if no audio is present and no buttons are pressed, DUET will go into standby after approx. 10 minutes.
  • The head tracking will only work when connected via the wireless USB (A or C) dongle. The reason for this is that the head tracking technology uses a lot of processing power and a low latency connection.

  • When connected to a device using the Wireless USB (A or C) dongle the head tracking feature (JBL QuantumSPATIAL 360) will work. To enable JBL Quantum 360SPHERE and spatial calibration the JBL Quantum Engine is required.

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