How To
How To
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Harman continuously strives to improve the performance of our speakers through software updates in the JBL Portable App. To optimize battery life and performance for your speaker, please perform a software update:
First download the JBL Portable App from the App store or Google Play store to your mobile device.
Then connect to the speaker by Bluetooth.
Open the JBL Portable App and select settings to check and install the new Software version.
The red dot indicates the presence of an update (see image below).
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Please note: this text concerns Lithium-Ion batteries only.
HOW TO CHARGE
If a charger (power supply) comes with your product, use the original charger.
If you have a device with standard charging socket (such as micro-USB plug that goes into the device, and USB plug that goes into the charger) use chargers with approximately 0.5 to 2.0 Amperes capacity. While you can get chargers with a capacity of 5 A or more, only use them if your device was designed to be charged with this much power. Around 1 A is fortunately close to what you can expect from the majority of computer USB sockets.
Charging should take place at between 5 and 45 degrees Celsius (41 to 113 F).
It is wise to charge only where you can observe the device, so you can stop charging if overheating should occur. A smoke alarm is a good idea if you want to charge while sleeping. It is also possible to use a safety bag, sometimes known as a LiPo bag, to increase safety. You simply put your device into the bag, then seal the bag and begin charging.
BATTERY LIFE
The life expectancy of Li-ion batteries is 500 to 1000 recharging cycles. You can expect full capacity until you have recharged about 500 times. From 500 to 1000 recharging cycles, capacity will decrease gradually, until almost no capacity is left, and the battery will need replacing, if this is possible and economical. Life expectancy is optimal when the battery is being used between 10 and 50 degrees Celsius.
WHAT NOT TO DO
First, never charge too quickly! This may damage the battery, and may even be dangerous, so do not use high-capacity chargers, unless your device comes with one as standard.
There is no memory effect in Li-ion batteries, so do not treat them like old Nickel-Cadmium types (which you had to run dry regularly).
This means that you should never run Li-ion batteries completely dry. Actually, this will damage the battery. Whenever you can, keep them between 20 and 80 per cent capacity, where they perform best. However, it is better to charge the battery to 100% capacity than to run it dry.
Never charge if temperature is at freezing point or lower (0 degrees Celsius, 32 F), since this will almost certainly damage the battery. Never carry out express charging (charging with high-capacity charger) if temperature is between 0 and 5 degrees and over 45 degrees Celsius, but only use a lower-capacity charger in this temperature interval. Do not place devices in direct sunlight at all, and never charge them in direct sunlight.
Never place the device that is being charged on a sofa, rug or clothing when charging. This can cause heat to build up, which can in turn cause overheating. Always place it on a flat, hard surface, where heat can dissipate quickly.
GENERAL BATTERY INFORMATION
Most rechargeable devices use Lithium-Ion (Li-ion) polymer batteries these days.
This type has high energy density, very low memory effect and low self-discharge.
You can find them in electric cars, golf carts, power tools and other applications, besides portable headphones, telephones and loudspeakers.
Various subtypes exist that have different strengths and weaknesses, depending on the chemicals and metals used.
Batteries gradually self-discharge, even if they are not connected to anything. Usually, you can expect a self-discharge of about 2% per month when the battery is new, and this may increase somewhat with battery age and temperature.
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Three things to know about Bluetooth (BT)…
1. Pairing: Pairing is like creating a new contact in your phone’s Contacts list. You have to do a little bit of work to create the contact, but once you do, connecting with that person in the future is fast and easy.
Let’s put this in terms of phones and speakers (or headphones). Your phone needs to become acquainted with your speaker. This is called pairing.
NOTE: Throughout this article, we will talk about your phone. However, it applies the same to tablets, laptops, computers and any other Bluetooth (BT) source device.To get this started, you have to put the speaker into pairing mode. You may have to press a few buttons to make this happen. All speakers work a little differently, but generally speaking, follow these steps…- For most speakers, quickly press and release the speaker’s BT button. However, with some speakers you may have to press and hold the BT button for a few seconds. Most speakers make a noise or have a blinking LED to let you know they are in pairing mode.
If this does not get you into pairing mode, check your owner’s manual or look for an article pertaining to your specific speaker. - Go into BT settings on your phone. Search or scan for available devices.
- A list of available or discoverable devices will appear on your phone. Select your speaker.
- Two things have just occurred:
- Your phone and speaker are now paired.
- Your phone and speaker are now connected so that you can listen to music.
NOTE: Just as you can have many people in your phone’s Contacts list, you can have many speakers and headphones in your phone’s paired devices list.2. Connecting: Once you have paired, your phone remembers your speaker, and your speaker remembers your phone. However, the two must connect to play music through the speaker.Automatic Re-connection: Let’s say your speaker is at home in the living room, and you leave for the day. When you come home and are within range of the speaker, your phone will automatically re-connect to it (assuming it is turned on). You can press play on your phone, and the music will play though your speaker. Of course, if your speaker is off, you will need to turn it on first. NOTE: Some speakers make a sound when they re-connect.
Automatic re-connection does not always happen.- Some phones may not work like this.
- Someone else may have connected to the speaker.
- Perhaps you connected to a different speaker while outside of your home.
Manual Re-connection: If your device does not automatically re-connect, you can re-connect manually…- Go into Bluetooth settings on your phone and make sure BT is on.
- Select your speaker to re-connect and play music.
Some speakers allow several phones to be connected at the same time. Others allow only one at a time. Therefore, if you are unable to re-connect, it could be that some other phone is connected to the speaker. In this case…- Go into the other phone’s BT settings and disconnect the speaker or turn off BT.
- Then follow the steps above to manually re-connect your phone to the speaker.
NOTE: Do NOT Unpair or Forget the speaker in your phone’s BT settings, as this will require you to repeat the Pairing steps above.
3. Resetting: This is a drastic step and should only be done if the unit is not operating correctly. Do NOT reset your speaker every time you want to connect. Resetting erases all pairings to all phones. You would then have to Unpair or Forget this speaker from each and every phone, and start the pairing process all over again. Check your owner’s manual or look for an article with more detailed BT instructions on your specific speaker or headphone model.Was this helpful? Thank you for your feedback! - For most speakers, quickly press and release the speaker’s BT button. However, with some speakers you may have to press and hold the BT button for a few seconds. Most speakers make a noise or have a blinking LED to let you know they are in pairing mode.
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A new firmware version has been released for the Boombox 2 (Version 0.4.4.0), below is a list of improvements:
1. Improvements to Bluetooth connection stability.
2. Support for PartyBoost under aux-in connection.
3. Improvements for switching between PartyBoost and Stereo mode.
4. Improvements to firmware update stability with iOS.
5. Improvements to the stability of switching music between aux-in and Bluetooth connection.
The firmware update is installed as an OTA update:
1. Download and install the JBL Portable app from the Google Play/App Store, or simply update the app if you have already downloaded it.
2. Connect your Boombox 2 to your phone/tablet through Bluetooth.
3. Open the JBL Portable app and wait for the Boombox 2 to appear.
4. On the Boombox 2 screen, select settings (gear cog symbol).
5. Proceed with installing the firmware update.Was this helpful? Thank you for your feedback! -
If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.Was this helpful? Thank you for your feedback!
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To take a phone call, tap the center button of the right or left ear for 1 second. To hang up a call, tap and hold the center button for 1 second. To ignore a call, tap and hold center button for 3 seconds until music resumes. You may also use the ear buds in MONO or STEREO mode which allows you to make a call or listen to music on either bud independently.Was this helpful? Thank you for your feedback!
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Yes, anyone that is near your JBL LINK speaker can get access to previous search history or information about Calendar, Google, Gmail etc., if you have shared this kind of information with the LINK speaker.Was this helpful? Thank you for your feedback!
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No, this is not possible. Siri is activated by pressing the play-button for some seconds. Since the play-button on the headphone doubles as on/off button, pressing and holding it will simply turn the headphone off.Was this helpful? Thank you for your feedback!
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Boost TV is not designed to be wall-mounted. It is designed to be surface-mounted underneath a television.Was this helpful? Thank you for your feedback!
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Control Xstream is splash proof (IPX3). Which means that they can be used outside, but they should not be exposed to direct precipitation.Was this helpful? Thank you for your feedback!
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Yes, if a telephone is connected via Bluetooth to Horizon, this is possible. When adjusting the wake-up timer, there will be an option to select various wake-up tones, or Bluetooth sound. Select Bluetooth as source, while the telephone is playing the music stored locally, or streaming what you want as wake-up music. When the wake-up adjustment is finished, music will be playing over Bluetooth through the Horizon. Press Pause on the source telephone, or press the round selector button (between the two arrow-buttons) on the Horizon to pause the music. Now the system is ready to wake you up with Bluetooth music. When wake-up time arrives, Horizon sends a Play command to the telephone, and music plays via Bluetooth. You can use music that is stored in the phone, use Spotify or play from the cloud. This has been tested with both iPhone 6 and Samsung S6, and should work flawlessly.Was this helpful? Thank you for your feedback!
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No, you will need to use your fingertips, or use special gloves made for touch-screen use.Was this helpful? Thank you for your feedback!
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Yes, please use the SUBWOOFER ¼” socket on the main panel to connect an additional subwoofer. This is an unfiltered output, so you will need an active (amplified) subwoofer with its own crossover network.Was this helpful? Thank you for your feedback!
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While you have an incoming call, and you can hear the call-tone from your SoundGear, simply adjust the SoundGear's call-tone level to the desired intensity, using the SoundGear's volume buttons.Was this helpful? Thank you for your feedback!
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When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).Was this helpful? Thank you for your feedback!
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Yes, the E15 headphone features a one button microphone that allows you to answer calls and easily control your music.Was this helpful? Thank you for your feedback!
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JBL Personalized Products are custom-printed to your individual specifications. Orders cannot be cancelled once they are finalized on our website.Was this helpful? Thank you for your feedback!
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Yes, once you have setup the speaker via the Google home app, the name you entered during setup process is also displayed in Bluetooth settings.Was this helpful? Thank you for your feedback!
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Sorry, this is not possible.Was this helpful? Thank you for your feedback!
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Sorry, this is not possible.Was this helpful? Thank you for your feedback!
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Yes, press Volume - and Connect button at the same time for 5 seconds. A voice reads out a set of numbers, which is the current software version. Using the HID Software Tool, available in the Manuals & Downloads section, you can find out if an update exists, and if so, install the update.Was this helpful? Thank you for your feedback!
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SB 250 will only pass one connection at a time. If two connections are playing at the same time, then the optical device will take priority.Was this helpful? Thank you for your feedback!
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Yes, you can definitely connect two wired devices at the same time. However, the Boost TV will only pass one connection at a time. If two connections are playing at the same time, the optical device will take priority.Was this helpful? Thank you for your feedback!
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No, for now it is only possible to connect two speakers together using the JBL connect feature. Newer JBL products feature JBL Connect+, which allows you to connect > 100 devices simultaneously, these however are not compatible with older JBL products featuring JBL ConnectWas this helpful? Thank you for your feedback!
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You can connect up to 3 Bluetooth devices at the same time. In case you are listening to music via Bluetooth, each device will override the other when a command (play) is selected.Was this helpful? Thank you for your feedback!
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No, you can only have one activate device connected to the speaker. Please un-pair your current Bluetooth device, then connect with another device if needed.Was this helpful? Thank you for your feedback!
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No. The two Soundgears can connect to the BTA, but not to each other. Also, when using one Soundgear, the use of aptxLL may result in a delay. If you are connected to two, the delay may be more noticeable, since LL is no longer active.Was this helpful? Thank you for your feedback!
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No, it's not possible to connect simultaneously from multiple devices to the Flip 3 SE. If you need a new device to pair with the Flip 3 SE, please press the Bluetooth button the Flip 3 SE to enable pairing mode. The Flip 3 SE should be available in the list of Bluetooth devices on your mobile phone/tabletWas this helpful? Thank you for your feedback!
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Yes, Control Xstream uses both 2.4 GHz and 5 GHZ wi-fi networks.Was this helpful? Thank you for your feedback!
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Yes, provided that your computer supports A2DP Stereo audio streaming over Bluetooth, you can connect to JBL EON 208P and EON ONE. If your computer can connect to a mouse, a keyboard or a printer with Bluetooth, but not the EON speaker, please check if A2DP is supported. If it is not, ask the provider or manufacturer of your computer how to establish A2DP support.Was this helpful? Thank you for your feedback!
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