Miscellaneous

  • I have connected the BTA 20 transmitter to my TV with the digital optical connection, but I get no sound on my Soundgear. How come?
    Please make sure that the audio out format is set to PCM in the TV. Dolby Digital or other surround formats will not work with the BTA 20 transmitter.
    Does JBL Soundgear have express charging?
    Yes, in two hours, you can charge it to approx. 6 hours of playing time.
    Can JBL Soundgear be used with a TV or with video games?
    Yes, you can use your Soundgear for TV watching or playing video games. You can use the TV speakers and the Soundgear simultaneously, they will be synchronized in time.
    Can I connect my Soundgear with analog jack cable, or other cables?
    No, Soundgear is wireless Bluetooth only, and needs to be charged to play music. But the BTA 20 transmitter must of course be connected with a cable to the signal source.
    More FAQs

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