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Waterproof Information (IPX7)
This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.
Was this helpful? Thank you for your feedback!Is Volume Control Supported?This headphone does not feature volume control. You must manually control volume from your device.Was this helpful? Thank you for your feedback! -
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UA Flash: Voice AssistantTo activate Voice Assistant, press and hold the LEFT ear for 5 seconds until music stops and voice assistance asks what they can help you withWas this helpful? Thank you for your feedback!UA Flash: Pairing to a different deviceTo connect to a new device, begin with the headphones powered off and hold the center button on the RIGHT headphone for 5 seconds to enter pairing mode. You will hear the BT pairing audible chime as it searches for a different device. Make sure the device you are wanting to connect to is in range and BT is on. Once connected you will hear the audible Connected chime. Once Right ear is connected, press and hold the center button on LEFT ear for 3 seconds as it powers on and connects to the device followed by the same Connected audible chime.Was this helpful? Thank you for your feedback!UA Flash: AptX Support InformationThe UA Flash does not support AptX or AAC audio codecsWas this helpful? Thank you for your feedback!UA Flash: Power On and Pair InformationTo power on and pair the UA Flash, remove the ear tips from the charging case. If this is your first time using the headphones, they will automatically go into pairing mode. You will see the blue and red LED light flash on the RIGHT ear as it attempts to pair with your device. Make sure your device is in range and BT settings are ON. The JBL True Wireless Flash should pop up on your list of discoverable devices within 3-5 seconds, and connect. Once connected, you will see a slow blinking blue light below the UA logo on the RIGHT Ear. The RIGHT ear must be connected first in order to power on and connect the LEFT ear. To connect the LEFT ear, simply press and hold on the UA logo for 3-5 seconds until you hear the audible power on chime. (The left should automatically power on when you remove it from the case) Once powered on, it should connect to your device within a few seconds displaying a slow blinking blue LED light below the UA logo.Was this helpful? Thank you for your feedback!
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Endurance Series Headphones: Apt XThe Endurance headphones do not support Apt X or AAC audio codecs.Was this helpful? Thank you for your feedback!Waterproof Information (IPX7)
This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.
Was this helpful? Thank you for your feedback!Endurance Series Headphones: ChargingFully charge the earbuds along with the charging case before the first use. The charging case is for charging the earbuds only. LED behaviors: 1 LED- 25% 2 LED-25%-50% 3 LED-50%-75% 4 LED-75%-99% NO LED-100% Fully Charged You can keep the earbuds in standby mode for up to 3 hours without having to return them to the case. beyond this point the earbuds must be returned to the case for charging. You should receive up to 4 hours of playback with additional 24 hours of backup power from the charging case.Was this helpful? Thank you for your feedback!Is Volume Control Supported?This headphone does not feature volume control. You must manually control volume from your device.Was this helpful? Thank you for your feedback! -
UA React Headphones: Volume Control InformationYou will be able to control the volume by pressing the volume + and volume- buttons located on the controller.Was this helpful? Thank you for your feedback!Waterproof Information (IPX7)
This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.
Was this helpful? Thank you for your feedback!UA React Headphones: Charging InformationAs the headphones are charging, you will see a red solid light indicator on the controller. Once the unit is fully charged, the red light will turn off.Was this helpful? Thank you for your feedback!UA React Headphones: AptX Support InformationThe UA React headphones do not support AptX™ and AptX HD™ audio codecs.Was this helpful? Thank you for your feedback! -
UA Pivot Headphones: AptX Support InformationThe UA Pivot headphones do not support AptX™ and AptX HD™ audio codecs.Was this helpful? Thank you for your feedback!UA Pivot Headphones: Fit and Sizing InformationThe UA Pivot headphones comes with 3 different ear tips and enhancers to ensure the best fit!Was this helpful? Thank you for your feedback!UA Pivot Headphones: Waterproof InformationYes. The UA React features an IPX7 rating which offers full protection from sweat and water. They can be fully submerged for up to 30 minutes.Was this helpful? Thank you for your feedback!UA Pivot Headphones: Charging InformationAs the headphones are charging, you will see a red solid light indicator on the controller. Once the unit is fully charged, the red light will turn off.Was this helpful? Thank you for your feedback!
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UA Train Headphones: Call InformationTo receive a call, press the center button located in between the volume- and volume+ button for 1 second.Was this helpful? Thank you for your feedback!UA Train Headphones: Ear Pad InformationYes, The UA Train ear cushions can be removed and washed. To remove the ear cushions, peel cushion away from ear cup center. Hand wash the ear cushions only with liquid soap for 5 minutes. Swish in soapy water, then swish through clean water until there are no more soap suds. Wait for ear cushions to fully dry, and gently stretch the cushion, inserting the cushion ring into the ear cup slot, and working your way around. Rotate until the L or R indicator is in the correct position.Was this helpful? Thank you for your feedback!UA Train Headphones: TalkThru TechnologyTalk Thru technology allows you to clearly hear others for quick conversations without removing your UA Train headphones. To activate TalkThru mode, press the UA logo on the RIGHT ear for 1 second. You will hear your music level lower when TalkThru Technology is engaged. To revert back to normal volume, simply press the UA logo again. (Please note TalkThru does not function when using cable connection.)Was this helpful? Thank you for your feedback!Do the UA Train headphones support AptX low latency?No. UA Train does not support AptX™ and AptX HD™ audio codecs.Was this helpful? Thank you for your feedback!
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Waterproof Information (IPX7)
This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.
Was this helpful? Thank you for your feedback!Can the JBL Endurance SPRINT, JUMP and DIVE be used to swim?Because bluetooth cannot travel through water, the only Endurance model that is used for swimming is the Endurance DIVE model. The Endurance DIVE model features an MP3 player which allows you to listen to music under water without using bluetooth. Furthermore, only DIVE features a function lock, which prevents water from activating functions inadvertently. SPRINT and JUMP do not have this lock function, and will not work under water.Was this helpful? Thank you for your feedback!Can the Endurance Series be connected to more than one device at a time?The headphones can pair to multiple devices but can only be connected to one device at a time.Was this helpful? Thank you for your feedback!Can the JBL Endurance SPRINT, JUMP and DIVE be used in salt water (i.e. sea)?The JBL Endurance SPRINT, JUMP and DIVE can be used in salt water (i.e. sea) but we recommend to thoroughly wash the headphones in fresh water after every use in salt water, to remove the salt residue. Please note that only DIVE can actually be used in water, because it features a function lock and a built-in memory for MP3 music files. SPRINT and JUMP cannot be used in water, because the touch buttons will malfunction when submerged, and Bluetooth cannot function at all under water.Was this helpful? Thank you for your feedback! -
Waterproof Information (IPX7)
This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.
Was this helpful? Thank you for your feedback!Can the JBL Endurance SPRINT, JUMP and DIVE be used to swim?Because bluetooth cannot travel through water, the only Endurance model that is used for swimming is the Endurance DIVE model. The Endurance DIVE model features an MP3 player which allows you to listen to music under water without using bluetooth. Furthermore, only DIVE features a function lock, which prevents water from activating functions inadvertently. SPRINT and JUMP do not have this lock function, and will not work under water.Was this helpful? Thank you for your feedback!Can the Endurance Series be connected to more than one device at a time?The headphones can pair to multiple devices but can only be connected to one device at a time.Was this helpful? Thank you for your feedback!Can the JBL Endurance SPRINT, JUMP and DIVE be used in salt water (i.e. sea)?The JBL Endurance SPRINT, JUMP and DIVE can be used in salt water (i.e. sea) but we recommend to thoroughly wash the headphones in fresh water after every use in salt water, to remove the salt residue. Please note that only DIVE can actually be used in water, because it features a function lock and a built-in memory for MP3 music files. SPRINT and JUMP cannot be used in water, because the touch buttons will malfunction when submerged, and Bluetooth cannot function at all under water.Was this helpful? Thank you for your feedback! -
Endurance Dive Headphones: MP3 Information. How to add music, play function.Here is how to add music to the Dive Headphones: 1. Place the MP3 music files that you want to transfer to the Dive headphones on your computer, where you can find them again. The sequence is not important, they will be played in alphanumerical sequence. If you want to have a special sequence to your tracks, you can add a number as the first file name. 2. Connect the Dive to your computer with the USB cable. Please use the cable that came with the headphones, since other USB cables may be wired for charging only, and may not work. 3. Your Dive will now pop up in your explorer folder overview as a new drive. Total capacity is about 991 MB. 4. Now you simply drag-and-drop the MP3 files from their location onto the Dive, or you mark the files, copy them and paste them onto the Dive. Do not use folders of any kind, and do not try to place other file types on the Dive's memory. MP3 files with a resolution of 320 kbits/second is maximum quality possible. Please note that the owner's manual contains an error about random play, stating that MP3 play will always be done in random sequence. Unfortunately, this is an error. All replay of MP3 files from the internal memory is alphanumerical, NOT random. As mentioned above, you can add a number to the track title, and the tracks will be played in numerical order, until no more numbers are present, after which replay is in alphabetical order.Was this helpful? Thank you for your feedback!Waterproof Information (IPX7)
This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.
Was this helpful? Thank you for your feedback!Can the JBL Endurance SPRINT, JUMP and DIVE be used to swim?Because bluetooth cannot travel through water, the only Endurance model that is used for swimming is the Endurance DIVE model. The Endurance DIVE model features an MP3 player which allows you to listen to music under water without using bluetooth. Furthermore, only DIVE features a function lock, which prevents water from activating functions inadvertently. SPRINT and JUMP do not have this lock function, and will not work under water.Was this helpful? Thank you for your feedback!Can the Endurance Series be connected to more than one device at a time?The headphones can pair to multiple devices but can only be connected to one device at a time.Was this helpful? Thank you for your feedback! -
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