JBL Live 300TWS
True wireless earbuds
Sold from 2019 until now
Getting started with your JBL Live 300TWS
Quick Start Guide
Get up and running in no time with our easy-to-follow Quick Start Guide
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Product Specifications
- Driver size (mm)
- 5.6
- Driver sensitivity at 1kHz/1mW (dB)
- 95
- Impedance (ohms)
- 16
- Number of drivers per ear
- 1
- Dynamic frequency response range (Hz)
- 20 Hz – 20 kHz
- Charging Case Weight (oz)
- 1.9
- Earpiece Weight (oz)
- 0.5
- Charging Case Weight (g)
- 53.7
- Earpiece Weight (g)
- 13.6
- Bluetooth version
- 5.0
- Bluetooth profiles
- A2DP 1.3, AVRCP 1.5, HFP 1.6
- Bluetooth frequency
- 2.402 GHz – 2.480 GHz
- Bluetooth transmitted modulation
- GFSK, π/4DQPSK, 8DPSK
- Bluetooth transmitter power
- 0 - 13dbm
- Charging case battery life (max hours)
- 14
- Charging time (hours from empty)
- 2
- Maximum play time (hours)
- 6
- Voice Assistant integration
- Yes
- Ambient Aware
- Yes
- Built-in Microphone
- Yes
- Hands Free Call
- Yes
- JBL Signature Sound
- Yes
- Sweat Proof
- Yes
- TalkThru
- Yes
- True Wireless
- Yes
- Touch Control
- Yes
- Wireless
- Yes
- Charging case
- Yes
- Speed charge
- Yes
- JBL Headphone App
- Yes
- IPX
- IPX5
- Charging cable
- Yes
- Rechargable battery
- Yes
- Bluetooth
- Yes
- China
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Always connected to your music, and your world.
Own your space. Stay connected to your music and your world with JBL LIVE 300TWS in-ear headphones. True wireless and free from wires for ultimate freedom, with incredible JBL Signature Sound. Tune in or out with noise control, stay alert to your surroundings with Ambient Aware or use TalkThru to chat with friends, all without removing your headphones. Hey Google (*) and Alexa (**), hands-free calling, volume and noise control are all accessible via the touch controls for extra convenience. Speed charge gives you a boost fast, so you will never be without your music. Choose from a range of colors to find your perfect pair. Small in size, not power. (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.
Small in size, but packing serious power, JBL LIVE 300TWS headphones deliver the audio you expect from JBL.
Control the world around you. Instantly move from absolute music immersion to focus on your surroundings with Ambient Aware. Chat with your friends without removing your headphones with TalkThru. Just swipe on the earbuds to activate them.
Never be without your music. JBL LIVE 300TWS headphones give you up to 6 hours of playback on a single charge. Pop them into the charging case for an additional 14 hours (max) of listening. Get up to a one-hour boost in just 10 minutes.
JBL LIVE 300TWS headphones are totally wireless, with nothing to hold you back or tie you down.
Wherever you are in the world, and whatever you are doing, take your music along for the ride and stay connected with perfect, stereo clear calls with no background noise. Discover total listening freedom with hands-free functionality and no distractions with all-access touch control.
Voice Assistant gives you the convenience of the Hey Google (*) and Alexa (**) in your ears, making it even easier to get what you want. Choose yours with the My JBL headphones app and you are all set. Just swipe on the earbuds to activate them.
(*) Only supported on Android
(**) Android 6.0 or higher is required for full access to Alexa features when using this device.
Pick the pair that suits you. JBL LIVE 300TWS headphones are super stylish, and come in a range of colors.
Listen all day in complete comfort. JBL LIVE 300TWS headphones have four available sizes of wing fin stabilizers.
Never let bad weather or a tough workout hold you back. JBL LIVE 300TWS headphones are sweat-proof and water-resistant with an IPX5 certification.
Thanks to Fast Pair enabled by Google, your JBL LIVE 300TWS are connected to your Android device the second you take them out of the case. You can also pair multiple devices just by tapping on the devices’ screen.
FAQs & How-Tos
14 results
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This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Was this helpful? Thank you for your feedback!
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It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.Was this helpful? Thank you for your feedback! -
• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.
• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.
• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.
• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.
• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.
• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.Was this helpful? Thank you for your feedback! -
To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.Was this helpful? Thank you for your feedback! -
To re-establish the functionality of the Advanced Swipe Controls (details in the image below), first update the My JBL Headphones app in the Google Play/App Store.
After the installation is completed, pair the earbuds to your phone/tablet through Bluetooth and open the app.
The earbuds will be detected and displayed in the app and you should see that a Firmware update is available.
Note: Advanced touch controls are deactivated by default, in the My JBL Headphones app go to Settings
once your earbuds are displayed, then select Gestures and enable Advanced Swipe Controls. You can now select each function and assign it to a specific gesture.
Was this helpful? Thank you for your feedback! -
The voice assistant you select in the initial set-up (pictured below) will be used as the default assistant on your headphones.
You can change the default assistant in the ‘My JBL Headphones’ app:- Open the My JBL Headphones app on your device.
- Select the headphones you are connected too.
- Go to Settings by clicking the symbol in the top right corner.
- Select Voice Assistant.
- Now you can select your preferred voice assistant.
Your headphones may restart after switching Voice Assistant.Was this helpful? Thank you for your feedback! -
1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).Was this helpful? Thank you for your feedback!
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After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
Things to try- “What’s the weather?”
- Play Niall Horan
- Play NPR on iHeartRadio
- Set a timer for 5 minutes
- What new skills do you have?
While Alexa is talking, press and release the Action button then say “Stop”.
For more information and things to try with Alexa, visit: www.amazon.com/alexadevicesWas this helpful? Thank you for your feedback! -
After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones
Get your notifications
Double-tap the Action button.
Stop your Google Assistant
Touch the Action button.
Reply to the message (where available)
After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.
For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones
Was this helpful? Thank you for your feedback! -
If the left ear pod is silent, please perform a new pairing with the right pod like shown in the quick-start guide.
Take them out of the charging case and click the center button on both the left and the right pod 3 times.
This forces a new pairing between the pods, and the left pod should automatically pair with the right pod from now on once you remove both pods from the charging case.
If you still cannot get the Left ear to play, please perform a factory reset by placing both pods in the charging case, while the charging case is charging. Now press the button on the right pod, and hold it for more than 5 seconds. You have now reset to factory settings. (Please note: If you have performed a factory reset, you will need to remove the headphones or "forget this device" from any smart phone or tablet they were once connected to. This will allow your device to now search for the newly restored headphones under BT devices)
The right pod is the primary, which is connected to your source, usually a smartphone.
The left pod is the secondary, which connects to the right pod.
Was this helpful? Thank you for your feedback!
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