JBL Quantum 810 Wireless - Black - Wireless over-ear performance gaming headset with Active Noise Cancelling and Bluetooth - Hero JBL Quantum 810 Wireless - Black - Wireless over-ear performance gaming headset with Active Noise Cancelling and Bluetooth - Front JBL Quantum 810 Wireless - Black - Wireless over-ear performance gaming headset with Active Noise Cancelling and Bluetooth - Detailshot 1
JBL Quantum 810 Wireless - Black - Wireless over-ear performance gaming headset with Active Noise Cancelling and Bluetooth - Hero

JBL Quantum 810 Wireless

Level up to the JBL Quantum 810 Wireless with Hi-Res certified JBL QuantumSOUND that makes even the tiniest audio details come in crystal clear and JBL QuantumSURROUND, the best spatial surround sound for gaming with DTS Headphone:X version 2.0 technology. With 2.4GHz wireless connection and Bluetooth 5.2 streaming and 43 hours of battery life that charges as you play, you'll never miss a second. Designed for gaming environments, the voice-focus boom mic and noise suppression technology guarantee you'll always come in clear whether you're talking strategy with your team or ordering a pizza. Adjust the Discord-certified dial for the perfect balance, then run and gun all day and night with the convenience of a smaller 2.4 GHz dongle and the comfort of premium leather-wrapped memory foam ear cushions.

Product Specifications

General Specifications

Driver size (mm) 50

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB) 95
Dynamic frequency response range (Hz) 20 Hz - 20 kHz
Impedance (ohms) 32

Dimension Specifications

Weight (g) 418
Weight (oz) 14.7
Headphone Cable Length (m) 1.5
Headphone Cable Length (ft) 4.9
Ear Cup External Height (in) 3.8
Ear Cup External Width (in) 3.4
Ear Cup Internal Height (in) 2.4
Ear Cup Internal Width (in) 1.7
Ear Cup Depth (in) 1.1
Ear Cup External Height (cm) 9.7
Ear Cup External Width (cm) 8.7
Ear Cup Internal Height (cm) 6.2
Ear Cup Internal Width (cm) 4.2
Ear Cup Depth (cm) 2.7

Control Connect Specifications

Bluetooth profiles A2DP 1.3, HFP 1.8
Bluetooth frequency 2400 MHz - 2483.5 MHz
Bluetooth transmitted modulation GFSK, /4π DQPSK, 8DPSK
Bluetooth transmitter power <12 dBm
Bluetooth version 5.2
Please consult the documents for in-depth specs

Documents & Downloads

Videos

What’s in the Box

  • 1 X JBL Quantum 810 Wireless headset
  • 1 X USB Charging Cable
  • 1 X 3.5 mm audio cable
  • 1 X USB wireless dongle
  • 1 X Windshield foam for microphone
  • 1 X Quick Start Guide | Warranty card | Safety Sheet
JBL Quantum 810 Wireless - What's in the Box

FAQs & How-Tos

How to avoid WiFi interference for your headphone

You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.

No sound when playing or listening to music
Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 600 or Quantum 800 Game, right-click, and select "Set as Default Device". Check your headset's game-chat balance dial and ensure that the balance is correct. Check the JBL Quantum 600 or Quantum 800 Game device and make sure it is not muted or turned all the way down.
 
Why are my headphones shown as “speakers” on Windows?

The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

Which products are supported by the JBL QuantumENGINE software?
JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE
How to set up your microphone

Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
FLIP DOWN.png


How to check your PC settings for the correct recording device
1. Go to Control Panel
Control panel.png
2. Select Hardware and Sound
Step 2.PNG
3. Click on Sound
Step 3.PNG
3 Select  Recording
Recording tap.jpg

4. Make sure to select the proper recording device.

  1. Right-click on it Quantum headset.

    Set default communication device.jpg
  2. Now select "Set Default Device" or Select "Default Communication Device"

    Set default communication device 2.jpg

5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
Properties.jpg

6. Choose Levels.
Levels 1.jpg

7. Adjust accordingly.
Levels 2.jpg  

Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
Volume issue Q800 - Part3.png

If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
Volume issue Q800 - Part4.png

Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
Volume issue Q800 - Part5.png

QuantumENGINE

Download

Register your product

Do you own this product?
Register it here to benefit from our Registry program.

Register now

Can’t find what you’re looking for?

Call Us

Call Us

To speak to our customer service specialist

1800-102-0525

Mon - Sun: 10:00 am - 7:00 pm (IST)

E-mail Us

E-mail Us

Email our customer service team
365 days, we will reply within 24 hours

Email us
message

WhatsApp Us

Chat with a support agent via Whatsapp at:
by clicking https://bit.ly/2SfFSPh or send hi to 91 70658 44446 

Mon - Sun: 10:00 am - 7:00 pm (IST)