JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Hero JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 1 JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Detailshot 2
JBL Quantum 800 - Black - Wireless over-ear performance PC gaming headset with Active Noise Cancelling and Bluetooth 5.0 - Hero

JBL Quantum 800

Stay one step ahead of the competition. The JBL Quantum 800 headset gives you the edge with accurate spatial audio positioning, lossless 2.4GHz, and Bluetooth dual-wireless capability, Active Noise Cancelling, memory-foam comfort, and up to 14-hour battery life. Designed for total immersion, JBL QuantumSOUND Signature gives you a true audio advantage in battle. The microphone delivers clear multiplayer interactions, with a DISCORD-certified game-chat system, also compatible with TeamSpeak, and more. An ergonomic design with leather-wrapped, memory foam cushions keeps you comfortable for hours. The JBL Quantum 800 headset helps you level up, whether you're a seasoned pro or new to the game.

Product Specifications

General Specifications

Driver size (mm) 50

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB) 95
Dynamic frequency response range (Hz) ["20 Hz - 40 kHz (Passive)", "20 Hz - 20 kHz (Active)"]
Impedance (ohms) 32

Dimension Specifications

Weight (g) 410
Weight (oz) 14.5
Headphone Cable Length (m) 1.5
Headphone Cable Length (ft) 4.9
Ear Cup External Height (in) 3.8
Ear Cup External Width (in) 3.4
Ear Cup Internal Height (in) 2.4
Ear Cup Internal Width (in) 1.7
Ear Cup Depth (in) 1.1
Ear Cup External Height (cm) 9.7
Ear Cup External Width (cm) 8.7
Ear Cup Internal Height (cm) 6.2
Ear Cup Internal Width (cm) 4.2
Ear Cup Depth (cm) 2.7

Control Connect Specifications

Bluetooth profiles A2DP 1.3, HFP 1.6
Bluetooth frequency 2.402 GHz - 2.480 GHz
Bluetooth transmitted modulation GFSK, /4π DQPSK, 8DPSK
Bluetooth transmitter power <9 dBm
Bluetooth version 5.0
Please consult the documents for in-depth specs

Documents & Downloads

Videos

What’s in the Box

  • 1 x JBL Quantum 800 headset
  • 1 x USB Charging Cable
  • 1 x 3.5 mm audio cable
  • 1 x USB wireless dongle
  • 1 x Windshield foam for microphone
  • 1 x Quick Start Guide
  • 1 x Warranty card
  • 1 x Safety Sheet
JBL Quantum 800 - What's in the Box

FAQs & How-Tos

Which products are supported by the JBL QuantumENGINE software?
JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE
How to avoid WiFi interference for your headphone

You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.

No sound when playing or listening to music
Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 600 or Quantum 800 Game, right-click, and select "Set as Default Device". Check your headset's game-chat balance dial and ensure that the balance is correct. Check the JBL Quantum 600 or Quantum 800 Game device and make sure it is not muted or turned all the way down.
 
Why are my headphones shown as “speakers” on Windows?

The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

How to use your Quantum wirelessly
It is offering low-latency wireless connectivity via a 2.4Ghz signal that is enabled by a USB dongle included in the box. Turn on the slider, then it automatically connect to the dongle. If you loss the connectivity with the dongle, power on with the slider and hold on for 5 seconds and press and hold the dongle to make sure the pairing until listening to the tone.
Does the Quantum headphone support the Mic monitoring feature?
Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. And the default setting of the mic monitoring is set of “OFF”.
How to charge your Quantum headphone
The battery is charged using an included USB-A to USB-C USB fabric cable. It will be fully charged for 2 hrs. Note, this cable is only for charging the battery, it will not deliver audio.
How to connect a Bluetooth device
With a short press of the dedicated Bluetooth button on the underside of the right ear cup, it powered on and enter the pairing mode.
 
Can I use the JBL Quantum 800 in USB mode
The JBL Quantum 800 can only be used via a 3.5mm, Bluetooth, or 2.4Ghz wireless connection.
Mic Monitoring Support
Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.
How to set up your microphone

Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
FLIP DOWN.png


How to check your PC settings for the correct recording device
1. Go to Control Panel
Control panel.png
2. Select Hardware and Sound
Step 2.PNG
3. Click on Sound
Step 3.PNG
3 Select  Recording
Recording tap.jpg

4. Make sure to select the proper recording device.

  1. Right-click on it Quantum headset.

    Set default communication device.jpg
  2. Now select "Set Default Device" or Select "Default Communication Device"

    Set default communication device 2.jpg

5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
Properties.jpg

6. Choose Levels.
Levels 1.jpg

7. Adjust accordingly.
Levels 2.jpg  

Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
Volume issue Q800 - Part3.png

If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
Volume issue Q800 - Part4.png

Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
Volume issue Q800 - Part5.png

How to switch between Active Noise Cancelling and TalkThru
Onboard Active Noise Cancelling is controlled by the multi-function button on the rear of the left ear-cup. Switched on by default, you can SINGLE press the ANC button to toggle it On/Off  and LONG press to active TalkThru. Turn on ANC again by a single press on the multi-function button.
What can you do with JBL QuantumENGINE software?
You can adjust equalizer, RGB LED effects, change microphone settings and update the headset's firmware.

QuantumENGINE

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