JBL Quantum 400
USB over-ear PC gaming headset with game-chat dial
Sold from 2020 until now
Getting started with your JBL Quantum 400
Quick Start Guide
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Product Specifications
- Driver size (mm)
- 50
- Driver sensitivity at 1kHz/1mW (dB)
- 98
- Dynamic frequency response range (Hz)
- 20 Hz - 20 kHz
- Impedance (ohms)
- 32
- Audio Cable Length (ft)
- 3.9
- Audio Cable Length (m)
- 1.2
- Ear Cup Depth (cm)
- 2.7
- Ear Cup Depth (in)
- 1.1
- Ear Cup External Height (cm)
- 9.9
- Ear Cup External Height (in)
- 3.9
- Ear Cup External Width (cm)
- 8.8
- Ear Cup External Width (in)
- 3.5
- Ear Cup Internal Height (cm)
- 5.8
- Ear Cup Internal Height (in)
- 2.3
- Ear Cup Internal Width (cm)
- 4.9
- Ear Cup Internal Width (in)
- 1.9
- Headphone Cable Length (m)
- 3
- Headphone Cable Length (ft)
- 9.8
- Weight (g)
- 274
- Weight (oz)
- 9.7
- 3.5 mm audio cable Input
- Yes
- Audio cable
- Yes
- Built-in Microphone
- Yes
- Over-ear
- Yes
- Replaceable Earpads
- Yes
Sound is Survival
Gain an audio edge. JBL Quantum 400 headset keeps you one step ahead with surround sound that engages you in the game and lets you anticipate every move. Designed for precision and immersion, JBL QuantumSOUND Signature helps you level up your performance for a real advantage in combat. JBL Quantum 400 also features a voice focus boom mic for clear multiplayer interactions, a game-chat balance dial, is certified for DISCORD, and compatible with TeamSpeak and more. A lightweight headband with memory foam ear cushions lets you game in comfort for hours on end. Up your game with JBL Quantum 400 headset and dominate your opponents.
FAQs & How-Tos
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Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
Check that the PC is using the correct recording device.
1. Go to Control Panel
2. Select Sound
3 Select Recording
4. Make sure to select the proper recording device.- Right-click on it Quantum headset.
- Now select "Set Default Device" or "Select Default Communication Device"
6. Go to Properties
7. Chose Levels and adjust accordinglyWas this helpful? Thank you for your feedback! -
Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
How to check your PC settings for the correct recording device
1. Go to Control Panel
2. Select Hardware and Sound
3. Click on Sound
3 Select Recording
4. Make sure to select the proper recording device.-
Right-click on it Quantum headset.
-
Now select "Set Default Device" or Select "Default Communication Device"
5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
6. Choose Levels.
7. Adjust accordingly.
Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)Was this helpful? Thank you for your feedback! -
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You can adjust Equalizer, Spatial Sound, RGB LED effects, change microphone settings and update the headset's firmware
Was this helpful? Thank you for your feedback! -
You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.Was this helpful? Thank you for your feedback!
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Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. And the default setting of the mic monitoring is set of “OFF”.
Was this helpful? Thank you for your feedback! -
Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.Was this helpful? Thank you for your feedback!
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The JBL Quantum 400 headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
You can use the USB connection with PC, PS4, Nintendo Switch, and Mac.Was this helpful? Thank you for your feedback! -
You can adjust equalizer, RGB LED effects, change microphone settings and update the headset's firmware.Was this helpful? Thank you for your feedback!
-
JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINEWas this helpful? Thank you for your feedback!
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The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.
Was this helpful? Thank you for your feedback!
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