JBL Quantum 350 Wireless
Wireless PC gaming headset with detachable boom mic
Sold from 2021 until now
Getting started with your JBL Quantum 350 Wireless
Quick Start Guide
Get up and running in no time with our easy-to-follow Quick Start Guide
Register your product
Do you own this product? Register it here! And claim your warranty or service easily
Register nowDocuments & Downloads
Product Specifications
- Weight (g)
- 252
- Driver size (mm)
- 40
- Driver sensitivity at 1kHz/1mW (dB)
- 115 dB SPL @1 kHz
- Dynamic frequency response range (Hz)
- 20 Hz - 20 kHz
- Impedance (ohms)
- 32
- Ear Cup Depth (cm)
- 2.5
- Ear Cup Depth (in)
- 1
- Ear Cup External Height (cm)
- 10.2
- Ear Cup External Height (in)
- 4
- Ear Cup External Width (cm)
- 8.9
- Ear Cup External Width (in)
- 3.5
- Ear Cup Internal Height (cm)
- 6.1
- Ear Cup Internal Height (in)
- 2.4
- Ear Cup Internal Width (cm)
- 4.9
- Ear Cup Internal Width (in)
- 1.9
- Headphone Cable Length (m)
- 1
- Headphone Cable Length (ft)
- 3.3
- Charging time (hours from empty)
- 2
- Maximum play time (hours)
- 22
- Charging cable
- Yes
- Built-in Microphone
- Yes
- Over-ear
- Yes
- Rechargable battery
- Yes
- Wireless
- Yes
Sound is Survival
Ready to level up your gameplay? Meet the JBL Quantum 350 Wireless gaming headset. From the quietest footsteps to the loudest laser blasts, JBL’s QuantumSOUND Signature puts you in the center of every scene. No matter how crazy the action gets, the detachable, directional voice focus boom mic means other players can always hear you clearly. Lossless wireless, 22-hour battery life and lightweight memory foam ear cushions mean you’ll never miss a second of mayhem during even your longest gaming sessions. JBL QuantumENGINE PC software fine-tunes the sound for the ultimate competitive advantage. Your opponents won’t know what hit them.
FAQs & How-Tos
-
Yes, you can use the headset while charging!Was this helpful? Thank you for your feedback!
-
You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.
Was this helpful? Thank you for your feedback! -
Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
How to check your PC settings for the correct recording device
1. Go to Control Panel
2. Select Hardware and Sound
3. Click on Sound
3 Select Recording
4. Make sure to select the proper recording device.-
Right-click on it Quantum headset.
-
Now select "Set Default Device" or Select "Default Communication Device"
5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
6. Choose Levels.
7. Adjust accordingly.
Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)Was this helpful? Thank you for your feedback! -
-
You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.Was this helpful? Thank you for your feedback!
-
Try a manual pairing of the headset and the dongle.
Hold the power button in the "On" position for 5 seconds on the headset, and then hold the button on the dongle for 5 seconds. This should force a manual pairing, allowing the PC to again recognize the headset.
Be sure to check multiple USB ports (to confirm it’s not an issue with the USB port).
If the dongle can’t be manually paired either, please contact customer support.
Was this helpful? Thank you for your feedback! -
The JBL Quantum 350 Wireless headset is compatible via 2.4GHz wireless connection with:
- PC
- PlayStation
- Mac
- Nintendo Switch.
Was this helpful? Thank you for your feedback! -
The USB port is only for charging the JBL Quantum 350 Wireless.
Connect the dongle to use the 2.4GHz wireless connection.Was this helpful? Thank you for your feedback! -
JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINEWas this helpful? Thank you for your feedback!
-
The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.
Was this helpful? Thank you for your feedback! -
All JBL Quantum headset models work only through 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth.
Please note: JBL QuantumENGINE is only available on PC.
Was this helpful? Thank you for your feedback!
Images & Videos
Can’t find what you’re looking for?
Call Us
To speak to our customer service specialist
1800-102-0525
Mon - Sun: 10:00 am - 7:00 pm (IST)
WhatsApp Us
Chat with a support agent via Whatsapp at:
by clicking https://bit.ly/2SfFSPh or send hi to 91 70658 44446
Mon - Sun: 10:00 am - 7:00 pm (IST)