JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Hero JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Front JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Back
JBL Quantum TWS - Black - True wireless Noise Cancelling gaming earbuds - Hero

JBL Quantum TWS

Play anywhere and hear everything with JBL Quantum TWS. True Adaptive Noise Cancelling limits distractions as you immerse yourself in accurate surround sound. Or, if you need to jump back into the real world, JBL Dual Source lets you switch from game audio to incoming calls quickly and easily, while Ambient Aware keeps you alert to your surroundings. Compatible with all Bluetooth sources, transitioning between devices is seamless wherever your adventures lead. Easily Fast Pair with Bluetooth smartphones and establish low latency 2.4GHz connections to compatible devices with the included USB-C dongle in a charging case that adds 16 hours of power to the 8 in your earbuds.

Product Specifications

General Specifications

Driver size (mm) 10

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB) 106
Dynamic frequency response range (Hz) 20 Hz - 20 kHz
Impedance (ohms) 16

Dimension Specifications

Charging Case Weight (oz) 1.5
Earpiece Weight (oz) 0.4
Charging Case Weight (g) 42.4
Earpiece Weight (g) 11

Control Connect Specifications

Bluetooth profiles A2DP V1.3, AVRCP V1.6, HFP V1.8
Bluetooth frequency 2.4 GHz - 2.4835 GHz
Bluetooth transmitted modulation GFSK, π/4 QPSK, 8DPSK
Bluetooth transmitter power <12 dBm EIRP
Bluetooth version 5.2
Please consult the documents for in-depth specs

Documents & Downloads

Videos

What’s in the Box

  • 1 x JBL Quantum TWS earbuds
  • 1 x Type-C Wireless dongle
  • 1 x Charging case
  • 1 x 3 sizes of ear tips
  • 1 x Type-C USB charging cable
  • 1 x Warranty / Warning (W / !)
  • 1 x product Quick Start Guide / Safety Sheet (S / i)
JBL Quantum TWS - What's in the Box

FAQs & How-Tos

  • How to set up your microphone

    Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
    FLIP DOWN.png


    How to check your PC settings for the correct recording device
    1. Go to Control Panel
    Control panel.png
    2. Select Hardware and Sound
    Step 2.PNG
    3. Click on Sound
    Step 3.PNG
    3 Select  Recording
    Recording tap.jpg

    4. Make sure to select the proper recording device.

    1. Right-click on it Quantum headset.

      Set default communication device.jpg
    2. Now select "Set Default Device" or Select "Default Communication Device"

      Set default communication device 2.jpg

    5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
    Properties.jpg

    6. Choose Levels.
    Levels 1.jpg

    7. Adjust accordingly.
    Levels 2.jpg  

    Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
    Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
    Volume issue Q800 - Part3.png

    If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
    Volume issue Q800 - Part4.png

    Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
    Volume issue Q800 - Part5.png

    Category:

    Troubleshooting
  • Which products are supported by the JBL QuantumENGINE software?

    JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE

  • Why can't I hear game or music audio?

    Make sure the volume is turned up and that the correct device has been selected in the system sound settings. Check the computer volume levels and make sure it is not muted or turned all the way down.

  • Why can't your teammates hear you?

    Make sure the headset volume control is turned up and your microphone is unmuted. Check that only one voice chat application is in use while in-game. If you're connected to the PC, make sure that the communication device is selected under Control Panel > Sound > Recording. Select the JBL product and select "Set as Default Device". Check on the top bar of the JBL QuantumENGINE whether your headset's game-chat balance dial is set correctly.

    Category:

    Troubleshooting
  • JBL Quantum ONE and Quantum TWS: How do I clean my headset?

    You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.

QuantumENGINE

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