JBL Tour Pro 2
True wireless Noise Cancelling earbuds
Sold from 2023 until now
Getting started with your JBL Tour Pro 2
Quick Start Guide
Get up and running in no time with our easy-to-follow Quick Start Guide
Register your product
Do you own this product? Register it here! And claim your warranty or service easily
Register nowDocuments & Downloads
Product Specifications
- Driver size (mm)
- 10
- Number of Microphones
- 6
- Driver sensitivity at 1kHz/1mW (dB)
- 100 dB SPL@1 kHz
- Dynamic frequency response range (Hz)
- 20 Hz - 20 kHz
- Impedance (ohms)
- 16
- Charging Case Weight (g)
- 73
- Charging Case Weight (oz)
- 2.6
- Earpiece Weight (g)
- 12.2
- Earpiece Weight (oz)
- 0.42
- Bluetooth profiles
- A2DP V1.3.2, AVRCP V1.6.2, HFP V1.7.2
- Bluetooth frequency
- 2.4 GHz - 2.4835 GHz
- Bluetooth transmitted modulation
- GFSK, π/4-DQPSK, 8-DPSK
- Bluetooth transmitter power
- <15 dBm (EIRP)
- Bluetooth version
- 5.3
- Charging time (hours from empty)
- 2
- Maximum music play time with ANC off (hours)
- 10
- Maximum music play time with ANC on (hours)
- 8
- Maximum play time (hours)
- 40
- Bluetooth
- Yes
- Charging cable
- Yes
- Voice Assistant integration
- Yes
- Active Noise Cancelling
- Yes
- Adaptive Noise Cancelling
- Yes
- Ambient Aware
- Yes
- Built-in Microphone
- Yes
- Carrying case
- Yes
- Charging case
- Yes
- Hands Free Call
- Yes
- JBL Headphone App
- Yes
- JBL Legendary Pro Audio Sound
- Yes
- Rechargable battery
- Yes
- Spatial Sound
- Yes
- Speed charge
- Yes
- TalkThru
- Yes
- Touch Control
- Yes
- Water Resistant
- Yes
- Wireless
- Yes
- IPX
- IPX5
- True Adaptive Noise Cancelling
- Yes
- Smart case
- Yes
Smart true wireless meets seamless sound experience
The JBL Tour Pro 2's True Adaptive Noise Cancelling technology tunes out distractions so you can enjoy your favorite audio—or even the sound of silence—all powered by legendary JBL Pro Sound and immerse yourself in superb, spatial audio on the go. The unique Smart Charging Case™ allows you to direct access all key earbuds features without using the smartphone App. All App features are accessible via the Smart Charging Case™ even from non-smartphone devices, such as laptops, PCs, TVs etc. Control key JBL Headphones App features without using your phone, simply touching the Smart Charging Case™ screen 1.45”-inch display, for a truly seamless experience. Immerse yourself in spatial audio for up to 40 hours on a single charge thanks to the innovative Bluetooth-enabled Smart Charging Case™. The 6-mic technology ensures a superior call quality in any conditions. Turn on the Personal Sound Amplification to boost yours and others' voice volume without ever removing your earbuds.
FAQs & How-Tos
-
Yes, both the Smart case and the Smart Tx are synched wirelessly to the headphones and can be used simultaneously.
Was this helpful? Thank you for your feedback! -
This headphone is supported by the My JBL Headphones App.Was this helpful? Thank you for your feedback!
-
The JBL Tour Pro 2 allows you to find your preferred control method in any scenario. When you want to control your headphones, you no longer need to take your phone out, open the JBL Headphones app and wait for the headphones to connect in the app. All features are accessible directly on the Smart Case, where you can easily select any key feature, you know from the app.
Some of the features you can access on the Smart Case includes playing and pausing your music, skip to the next/previous track, volume adjustment, answer/reject calls, customize the EQ settings, Spatial audio, ANC and Ambient Sound Control, timer & clock, receive notifications, screensavers, and a battery indicator.
Was this helpful? Thank you for your feedback! -
The Smart Case only supports English, so even if you change the language in the JBL Headphones app, it will remain in English.
Was this helpful? Thank you for your feedback! -
Make sure both headphones are fully charged to ensure that the issue is not due to one of the earbuds lacking power.
Check that the contact points on the headphones and the charging case are clear of dirt, so the issue is not due to the product not being able to charge.
The LED on the headphones will show a blue light when correctly inserted in the charging case.
Try to reset the headphones if the product is fully charged but are still only working in Mono mode.
A reset guide for the headphones can be found here: Reset guide
Was this helpful? Thank you for your feedback!
Images & Videos
Can’t find what you’re looking for?
Call Us
To speak to our customer service specialist
1800-102-0525
Mon - Sun: 10:00 am - 7:00 pm (IST)
WhatsApp Us
Chat with a support agent via Whatsapp at:
by clicking https://bit.ly/2SfFSPh or send hi to 91 70658 44446
Mon - Sun: 10:00 am - 7:00 pm (IST)