JBL Authentics 500

JBL Authentics 500

Hi-fidelity smart home speaker with Wi-Fi, Bluetooth and Voice Assistants with retro design.

Sold from 2023 until now

Getting started with your JBL Authentics 500

Getting started with your JBL Authentics 500

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Product Specifications

Sound system
3.1 & Dolby Atmos Music
Power supply
100 - 240V AC, ~ 50/60Hz
Total speaker power output (Max @THD 1%)
270W
Transducer
3 x 25mm aluminum dome tweeter + 3 x 2.75" midrange + 6.5" subwoofer
Networked standby power
< 2.0 W
Operating temperature:0 °C - 45 °C
Frequency response
40Hz - 20kHz (-6dB)
Audio inputs:1 Audio in, Bluetooth/WIFI, Ethernet and USB (USB playback is available in US version. For other versions, USB is for Service only.)
Dimensions (W x H x D)
447 x 240 x 255.7 mm / 17.60" x 9.45" x 10.07"
Weight
7.8 kg / 17.20 lbs
Packaging dimensions (W x H x D)
515 x 322 x 315 mm / 20.3" x 12.7" x 12.4"
Packaging Weight
11.4 kg / 25.1 lbs
USB port
Type C
USB rating
5V DC, 1A
Supporting ­formats
mp3,WAV
MP3 codec
MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3
MP3 sampling rate
16 - 48 kHz
MP3 bitrate
80 - 320 kpbs
Bluetooth version
5.3
Bluetooth pro­le
A2DP 1.3.2, AVRCP 1.5
Bluetooth transmitter frequency range:2400 MHz - 2483.5 MHz
Bluetooth transmitter power:<17 dBm
Wi-Fi network:IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz)
2.4G Wi-Fi transmitter frequency range
2412 - 2472 MHz (2.4 GHz ISM Band, USA 11 Channels, Europe and others 13 Channels)
2.4G Wi-Fi transmitter power
<20 dBm
5G Wi-Fi transmitter frequency range
5.15 - 5.35GHz, 5.470 - 5.725GHz, 5.725 - 5.825GHz
5G Wi-Fi transmitter power
<23 dBm
Built-in Wi-Fi
Yes
3D Dolby Atmos
Yes
JBL One App
Yes
3.5 mm audio cable Input
Yes
Voice Assistant integration
Yes
Bluetooth
Yes
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* Amazon Alexa and Google Assistant may not be available in all countries or languages. Features and functionality may vary.
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©2023 Amazon.com, Inc. or it’s affiliates. Amazon, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
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Google is a trademark of Google LLC.
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Please check here for your country/language
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Availability of Dolby Atmos Music may depend on subscription plan.

Retro design with Dolby Atmos® music performance

Fill any room with cutting-edge sound and striking retro style with the JBL Authentics 500. From its Quadrex grille to its custom leather-like enclosure, the speaker was inspired by JBL's iconic 1970s designs, updated for the 21st century with the latest sound and control technologies. Immerse yourself in high-definition lifelike sound with Dolby Atmos® Music thanks to the Authentics 500's aluminum tweeters and patented SlipStream™ bass port. With Google Assistance and Amazon Alexa available simultaneously*, you can play your favorite music, control your smart home devices, and more, hands-free, using just your voice.

270 watts of 3.1 channel sound, with virtual Dolby Atmos® create a lifelike musical experience that makes you feel like you're hearing your music live. Three 1-inch tweeters and three 2.75-inch midrange woofers provide so much clarity that every detail of your favorite song sounds brand new, while a 6.5-inch down firing subwoofer and the patented SlipStream™ bass port guarantee incredible deep bass.
The JBL Authentics 500 delivers the iconic style inspired by classic JBL heritage designs, for a look that complements any room, easily filling even the largest space with superior JBL sound. And the speaker's premium aluminum frame, custom leather-like enclosure, and reimagined Quadrex grille really show the attention we paid to each visual detail, right down to the special JBL signature pattern surrounding the downfiring woofer.
Experience everything from podcasts to internet radio in stunning high definition. Or stream music through AirPlay, Alexa Multi-Room Music (MRM), Chromecast built-in™, and Spotify Connect and leave the room or take a call without the music being interrupted. The Wi-Fi connection ensures your speaker gets automatic software and feature updates.
Google Assistant and Amazon Alexa are available simultaneously* and gives customers the most freedom and convenience to control more smart home devices, play from more music streaming services, and get the most hands-free help from either voice assistant at any given time. *See Notifications
Seamlessly share playlists by pairing the JBL Authentics 500 with any Bluetooth devices.
Personalize your audio with intuitive on-speaker controls that adjust volume, bass, and treble levels. Use Alexa or Google Assistant to control your device with your voice. Or use the JBL One app for even more options to customize EQ, settings, and find your new favorite song using the integrated music services.
Place multiple JBL Authentics speakers throughout your home for your next gathering. Using the Google Home app or Amazon Alexa app, you can set the mood in every room by connecting two or more speakers to a single playlist and get everybody moving to the same beat
Get great sound anywhere you want. The speaker automatically calibrates and optimizes audio performance for every location each time you power it up.
The Authentics 500 speaker is made with 100% recycled fabric, 85% recycled plastics and 50% aluminum, and comes in a FSC-certified carton box printed with soy ink.

FAQs & How-Tos

11 results
  • Yes!
    By using the JBL ONE app, you can change the equalization settings of the soundbar to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:
    • BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
    • MID: Adjust the mid-frequency sounds, such as human speech.
    • TREBLE: Adjust the higher frequency sounds for clarity.
  • Yes, however, the JBL ONE App gives you another level of control over the soundbar.
    Through the App, you can personalize the soundbar's performance, such as:
    • Customizing EQ settings
    • Setting up our new feature called: My Moment 
    • Connect your favorite streaming music services.
  • Once the sound bar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available
  • In the JBL ONE App:
    (1) Go to My Products, select your product
    (2) Select Support tile
    (3) Under General, select Product Support
  • If you cannot stream music  with AirPlay, use the JBL One App; 
    (1) Go to Settings.
    (2) Select 3rd Party Service.
    (3) Select the Airplay tile.
    (4) Select Reset AirPlay.
  • (1) Select the JBL soundbar you want to rename
    (2) Navigate to the Support tile and select "Rename My Product."
    (3) Press the current name and type in the new name
    (4) Press SAVE
  • (1) Use JBL One App to set up the My Moment Feature.
    (2) Select the JBL soundbar you want to set your favorite music to the My Moment feature.
    (3) Tap the My Moment card to assign music.
    (4) Click Add Music to manage music streaming services and specific music tracks.
    (5) Set the timer to inactive speaker/soundbar (optional)
    (6) Set the music loudness (optional)
    (7) Press SAVE
    1. Ensure that your JBL One app device is less than 10m/33ft from the soundbar during the initial set-up.
    2. Ensure your JBL soundbar is plugged into power and the power LED is illuminated on the BAR.
    3. Unplug the power cord, wait 10 seconds, reconnect the power cord and allow the speaker to power up.
    4. Temporarily relocate either the BAR or router so that they are closer together.  If the connection succeeds, the original location may be too far from the router to maintain a stable connection.
    5. Try using a different device with the JBL ONE app installed and connected to your home network.
  • It is a feature that allows you to set a timer to turn off the device automatically.
    For example, you can set it to "never" or 15, 30, 45, and 60 mins.
  • It is a personalization feature that allows you to customize your favorite music track, auto-off timing, and music volume.
    Once set up, you can directly access it through the remote control or within the JBL ONE App.
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