How to Perform a Hardware Reset
How to Perform a Hardware Reset
To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.
Applies to:
Was this helpful?
Thank you for your feedback!
Can’t find what you’re looking for?
Call Us
Talk to a product expert
Call us now at:
021-42871228
Jakarta: 021-26538568 Extension 1290/1292
Bandung: 022-4215995
Surabaya: 031-5355111
Makassar: 0411-448381
Bali: 0361-499048, 0361-499035
Mon - Fri - 9:00 a.m 5:00 p.m
Sat: 9:00 a.m 1:00 p.m