NOTE: Apple IOS users are not able to find their MAC address in Google Home app due to privacy policies in the USA and European market.

We advise setting up your device on a less secure network. Log into the router and retrieve the MAC address for your device then add it to your preferred network.

Instructions below are for Android only

1. Open your Google Home app 
2. Enable Bluetooth  on your device.
3. Enable Location service  on your Android device.
   1. Remember to "Allow" Google Home to view your location while using the app (You are asked during setup of the Google Home app).
   2. In case you denied access go to Settings  Apps  Google Home  Permissions  Allow to view Location.
4. When you at selecting the Wi-Fi network from the list of available networks, before tapping on your network you need to get the MAC address.
   1. Tap  the  located top right corner.
   2. In the pop-up menu press "Show MAC address" Write down the MAC Address.

You can now add the MAC address to your local Wireless router or system if your configuration requires this before installing the device on your network.

Finding the MAC address after speaker is installed

1. Open your Google Home app .
2. Tap on  to view your home.
3. Find your room .
4. In the top right corner tap Settings icon .
5. ​Scroll down to the bottom of the screen. You will see some system information and the MAC address as well.