How To

Support Overview / How To

How To

450 results
  • How do I pair the Flip 3 SE with a different device?
    Power on the Flip 3 SE and press the Bluetooth button. The Flip 3 SE should be available in the list of Bluetooth devices on your mobile phone/tablet.
  • How do I pair the subwoofer to my JBL BAR soundbar if pairing does not happen automatically?
    Normal pairing is automatic, and happens when you first switch both devices on. If pairing does not take place automatically, or you have to force new pairing, here is what to do: Turn on the soundbar and the subwoofer. If the connection is lost, the LED indicator on the subwoofer blinks slowly. Second, press the CONNECT button on the subwoofer to enter pairing mode. The LED indicator on the subwoofer blinks quickly. Third, press and hold the DIM DISPLAY button on the remote control for 5 seconds, followed by short press on BASS+, and BASS- button in sequence. Panel display will show “PAIRING”. If pairing succeeds, the LED indicator on the subwoofer lights up, and the soundbar display will show "DONE”. If pairing fails, the indicator on the subwoofer blinks slowly. Lastly, if the pairing fails, repeat the steps above. If you have continued trouble performing the pairing, please try to switch off all wireless devices in the home, then try again. This means routers, TV sets with wireless functions, telephones, computers etc. Since overcrowding on the 2.4 GHz frequency now often causes problems, eliminating all this activity makes space for the Bar to establish its connection, and you should be able to pair without problems. Afterwards, you can switch your devices on again. Often, all will now work fine, and if not, you will know which devices are doing the interference.
  • How Do I Power On and Pair the E65BTNC?
    Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. If you are attempting to pair to a different device, make sure the E65BTNC headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup. The headphone should display on your new device within 3-5 seconds on your list of discoverable devices.
  • How do I power on and pair the Everest 110 headphones?
    Press and hold the center button located on the inline microphone. It helps to have one or both ear inserts in the ear to hear the audio voice prompts. Once you press and hold the power button, you will hear the audio voice stating, "powering on". If this is your first time pairing the device, it will automatically go into pairing mode and will be looking for the device. Make sure the device you are trying to connect to is in search mode. It should recognize the Everest 110 within 2-3 seconds. If you would like to connect to a different device. Make sure the unit is off and proceed to press and hold the center button on the inline mic from 4-6 seconds until you hear "powering on......JBL Everest is ready to pair. Go to the pairing menu on your device" You will now be able to pair to a different device. The device should recognize the Everest 110 within 2-3 seconds and will connect.
  • How do I power on and pair the Everest 750NC headphones?
    Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. If you are attempting to pair to a different device, make sure headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup. The headphone should display on your new device within 3-5 seconds on your list of discoverable devices.
  • How do I power on and pair the GO 2?
    Press the power button located on the far Left top of the speaker. If this is your first time pairing the device, the speaker will automatically go into pairing mode. Make sure that the product you are attempting to pair to is in search mode and in bluetooth range. The Go 2 should pop up on discoverable devices. Choose the Go 2 option and you will be connected within a few seconds.
  • How Do I Power On and Pair the JBL DUETNC?
    Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. If you are attempting to pair to a different device, make sure the E65BTNC headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup. The headphone should display on your new device within 3-5 seconds on your list of discoverable devices.
  • How do I power on and pair the JBL Soundgear?
    Slide the power button in an upwards position. The power button will be located on the right arm next to the bluetooth button. Once you power on you will hear the audio chime. If this is your first time powering on the speaker, it will automatically go into pairing mode. You will see the fast blinking LED light as it searches for a device. Make sure that the device you are attempting to connect to is in pairing mode. The JBL Soundgear should be displayed on your discoverable devices within 3-8 seconds. Choose the JBL Soundgear and you are now connected!
  • How do I power on and pair the Tune 205BT?
    Make sure that the device you want to connect to is on and in pairing mode. Press and hold the center button on the inline microphone for 3-5 seconds. (We recommend putting one ear tip inside your ear to hear the audio prompt) You should here "powering on.....pairing" as it searches for your device. The Tune 205BT headphone should appear on your discoverable devices and should connect within 2-3 seconds. If you wish to pair to a different device, make sure the last device it was connected to has the bluetooth turned off. Make sure the headphones are off and press and hold the center button between 3-5 seconds or until the audio prompt states that it is "looking for device" You should be able to pair with a different device within 2-3 seconds.
  • How do I power on and pair with the Flip 3 SE?
    Press the power button on the Flip 3 SE once to power on the device. When you power on the Flip 3 SE for the first time, it will automatically go into Bluetooth Pairing mode and you should be able to find the Flip 3 SE in the list of available Bluetooth devices on your mobile phone/tablet. Press the Bluetooth button on the Flip 3 SE to enable pairing mode manually
  • How do I program preset FM stations in my JBL Horizon?
    The owner's manual can be a bit difficult to understand. Here is what to do to program a preset station that has not already been saved in any preset: 1 Turn on the radio by clicking the FM button. 2 Find the station you want to save by doing what is shown under pt. 8 B or C, either clicking or pressing/holding for more than 2 seconds the left/right arrow buttons. 3 Press and hold the FM button for more than 2 seconds. Now the preset number appears blinking. 4 Click on the left/right arrow buttons to skip through the preset positions. 5 When you have located the desired memory preset position, such as Preset 4, confirm by clicking the FM button. Now the desired FM station is saved in memory preset 4. If you have already saved an FM station in a preset memory position, and want to have a new station placed there instead, here is what to do: 1 Turn on the radio by clicking the FM button. 2 Jump to the preset station you want to change with the round central button. Each click advances to the next preset. 3 When you are on the preset you want to change, e.g. preset 4, press and hold the FM button for more than 2 seconds. 4 The FM symbol and the frequency will now blink. 5 Before they stop blinking, click, or press and hold one of the arrow buttons to go through the FM frequencies step by step, or perform station search. 6 When you have found the new station you want to save in preset 4, click the round central button. 7 Now the new station is saved in preset 4.
  • How do I reject a call?
    Press and hold the multi-function button shown in “quick start guide” section 5 to ignore incoming call.
  • How do I rename my device?
    (1) Select the JBL soundbar you want to rename
    (2) Navigate to the Support tile and select "Rename My Product."
    (3) Press the current name and type in the new name
    (4) Press SAVE
  • How do I reset my JBL Everest 310, 710 and 750 Elite headphones?
    With the headphones switched ON, press VOLUME + and VOLUME - , and hold them for 5 seconds. Your headphones are now reset to factory settings. This is true for Everest 310, 710, Elite 750, 310GA and 710GA.
  • How do I reset the Charge 4?
    In order to reset the Charge 4, with the unit on, press “Volume+” and “Bluetooth” at the same time for 3-4 seconds until you hear the audible chime.
  • How do I reset the Endurance Series Headphones?

    For all models except Endurance Peak:
    Press the headphone touch control located on the RIGHT ear loop for 15 seconds while the headphones are being charged.
    Note that resetting the Dive will not erase music contained in the MP3 memory.

    Endurance Peak reset: While the pods are being charged, tap the touch pad on the right pod once, then tap again and hold for approx 18 seconds, or until the LED blinks.

  • How do I see when my JBL E45BT or E55BT is fully charged?
    While charging, the charging indicator diode is lighting constantly. When charging is complete, the light goes out.
  • How do I skip tracks on the Everest 750NC?
    To skip the tracks forward, you press and hold the volume up button for 3 seconds. To skip tracks backward, press and hold the volume down button for 3 seconds.
  • How do I skip tracks on the Synchros E30?
    The track control button is located in the center of the inline microphone. This also serves as the pause/play button and enables you to answer and hang up phone calls. Two quick clicks on the center button will skip the tracks forward to the next song. Multiple quick clicks will skip the tracks backward. Compatibility may vary with some older phone models.
  • How do I skip tracks on the T205?
    Two quick clicks on the microphone will skip the track forward. Three quick clicks on the microphone will skip the track backward to the previous song.
  • How do I turn off my E45BT or E55BT?
    The on/off button is a spring-loaded slider button. Press the button upwards against the spring pressure, and hold it there for about three seconds. Now you will hear the "off" prompt sound in the headphone speakers, and the LED light goes out. Now the headphones are switched off. Please note that if you do not play music or press any button for about 10 minutes, the headphones will switch off automatically.
  • How do the neckband flex zones work?
    You can bend the ‘arms’ of the neck in and out to get the optimum fit for your exercise/level of activity. The flex zone is the black rubber part on the neckband.
  • How do you charge the Everest 110?
    To charge the Everest 110, slide the rubber window from the top down to expose the USB charging port that is located on the back of the inline microphone. Please use the JBL charging cable that was included in the packaging to charge these headphones.
  • How do you power on and pair the Clip 3?
    1. Press the power button located on the top right of the speaker.
    2. If this is your first time pairing the device, the speaker will automatically go into pairing mode.
    3. Make sure that the product you are attempting to pair to is in search mode and in bluetooth range
    .
    • The Clip 3 should pop up on discoverable devices within a few seconds.
    • Choose the Clip 3 option and you will be connected within a few seconds.
  • How do you power on and pair the JBL Duet Mini BT headphones?
    Make sure that the device you want to connect to is on and in pairing mode. Press and hold the center button on the inline microphone for 3-5 seconds. (We recommend putting one ear tip inside your ear to hear the audio prompt) You should here "powering on.....pairing" as it searches for your device. The DUET MINI headphone should appear on your discoverable devices and should connect within 2-3 seconds. If you wish to pair to a different device, make sure the last device it was connected to has the bluetooth turned off. Make sure the headphones are off and press and hold the center button between 3-5 seconds or until the audio prompt states that it is "looking for device" You should be able to pair with a different device within 2-3 seconds.
  • How do you power on and pair the JBL Reflect Fit headphones?
    Press and hold the power button which is located on the right arm of the neck band. Press and hold for 3-5 seconds until you hear the audible voice state "Powering ON" followed by "Looking for device." Make sure the device you are attempting to connect to is in search mode and within bluetooth range. You will see Reflect Fit Audio on the discoverable devices. Choosing this option will allow you to receive audio playback.
  • How do you power on and pair the Reflect Contour?
    Make sure that the device you want to connect to is on and in pairing mode. Press and hold the center button on the inline microphone for 3-5 seconds. (We recommend putting one ear tip inside your ear to hear the audio prompt) You should here "powering on.....pairing" as it searches for your device. The Reflect Contour headphone should appear on your discoverable devices and should connect within 2-3 seconds. If you wish to pair to a different device, make sure the last device it was connected to has the bluetooth turned off. Make sure the headphones are off and press and hold the center button between 3-5 seconds or until the audio prompt states that it is "looking for device" You should be able to pair with a different device within 2-3 seconds.
  • How do you power on and pair the UA Train headphones?
    Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up for 2-3 seconds and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. Once connected, you will see a solid blue light above the power button.
  • How do you power on a pair the JR 300BT headphones?
    Press the power button located on the bottom of the Right Ear cup. If this is your first time using the headphones, it should immediately start looking for a device to connect to. Make sure that the device that you are trying to connect to is in pairing mode. The JBL JR300BT should display on your discoverable devices within 2-5 seconds. If the headphones have not successfully connected to the device, press and hold the Bluetooth button located next to the Power button on the Right Ear Cup for 2 seconds. As the headphones go into pairing mode, they should connect to your device within 2-5 seconds.
  • How do you remove the batteries inside the earcup?
    The Synchros Chrome is actually the Synchros S500 in chrome-plated version. On the right ear cup, you will find two ridges. These are there to make it possible to remove the disc that covers the batteries. You just position your fingernails against the ridges, to turn the disc counter-clockwise, against a small notch resistance. The Chrome is not painted, but plated. This means that the material is now thicker, and the lid can be rather difficult to remove, because the locking notches are squeezed into position. There is no other way than to put pressure on the ridges, press downward and in a counter-clockwise direction at the same time, and press until the notches, or claws, finally let go, and the lid rotates into open position, when it will fall off. If the lid does not budge, it may be necessary to use some kind of tool, but that can damage the chrome surface. In extreme cases, it may have to go to service.
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