Support Overview / Headphones / Gaming / JBL Quantum 350 Wireless
JBL Quantum 350 Wireless

JBL Quantum 350 Wireless

Wireless PC gaming headset with detachable boom mic

Sold from 2021 until now

Getting started with your JBL Quantum 350 Wireless

Getting started with your JBL Quantum 350 Wireless

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Product Specifications

Weight (g)
252
Driver size (mm)
40
Active Frequency Response
20 Hz – 20 kHz
Driver sensitivity at 1kHz/1mW (dB)
115 dB SPL @1 kHz
Dynamic frequency response range (Hz)
20 Hz - 20 kHz
Impedance (ohms)
32
Ear Cup Depth (cm)
2.5
Ear Cup Depth (in)
1
Ear Cup External Height (cm)
10.2
Ear Cup External Height (in)
4
Ear Cup External Width (cm)
8.9
Ear Cup External Width (in)
3.5
Ear Cup Internal Height (cm)
6.1
Ear Cup Internal Height (in)
2.4
Ear Cup Internal Width (cm)
4.9
Ear Cup Internal Width (in)
1.9
Charging Cable Length (m)
1
Charging Cable Length (ft)
3.3
Charging time (hours from empty)
2
Maximum play time (hours)
22
Charging cable
Yes
Built-in Microphone
Yes
Over-ear
Yes
Rechargable battery
Yes
Wireless
Yes

Sound is Survival

Ready to level up your gameplay? Meet the JBL Quantum 350 Wireless gaming headset. From the quietest footsteps to the loudest laser blasts, JBL’s QuantumSOUND Signature puts you in the center of every scene. No matter how crazy the action gets, the detachable, directional voice focus boom mic means other players can always hear you clearly. Lossless wireless, 22-hour battery life and lightweight memory foam ear cushions mean you’ll never miss a second of mayhem during even your longest gaming sessions. JBL QuantumENGINE PC software fine-tunes the sound for the ultimate competitive advantage. Your opponents won’t know what hit them.

When split-second timing is key, you can't be tied down to your system. Gaming grade lossless 2.4GHz wireless gives you total freedom of movement, with no audio drops in the heat of battle.
From the quietest footsteps to the loudest laser blasts, JBL's cinematic QuantumSOUND signature makes every scene epic. Powered by 40mm drivers, the JBL Quantum 350 Wireless fully immerses you in the game for a true competitive edge.
Even when games get noisy, the JBL Quantum 350 Wireless's detachable, directional voice focus boom mic means your squad will always hear you clearly. There's also a handy mute feature if you need to run silent for a secret mission in the real world.
22 hours of battery life means great JBL sound throughout even your longest gaming sessions. Still need extra time? Five minutes gets you an extra hour of playback time, and you can charge while you play with the USB charging cable.
The durable JBL Quantum 350 Wireless has a lightweight headband and PU-wrapped memory foam ear cushions for total comfort even during a hardcore all-night epic.
Control what you hear, improve how you play. Use the PC software suite to customize JBL QuantumSURROUND, EQ, sidetone, mic settings, and more for the ultimate immersive sound experience.
Don't miss a second of strategy or smack talk. The JBL Quantum 350 Wireless headset is certified for DISCORD, the most popular chat application in the world. You can also use it on Skype and TeamSpeak when you're at work.
The JBL Quantum 350 Wireless headset is optimized for PC and can be connected wirelessly (via the 2.4GH) with PC, PS*, Nintendo Switch™** and Mac. The features powered by JBL QuantumENGINE (JBL QuantumSURROUND, RGB, EQ, Microphone settings etc.) are only available on PC. Check the connectivity guide for compatibility.(*) Wirelessly compatible with all PS models including PS5 and PS4. (**) Wirelessly compatible with Nintendo Switch when docked only.

FAQs & How-Tos

9 results
  • Charge and play at the same time!
    Yes, you can use the headset while charging!
  • How to avoid WiFi interference for your headphone

    You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.

  • How to set up your microphone

    Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
    FLIP DOWN.png


    How to check your PC settings for the correct recording device
    1. Go to Control Panel
    Control panel.png
    2. Select Hardware and Sound
    Step 2.PNG
    3. Click on Sound
    Step 3.PNG
    3 Select  Recording
    Recording tap.jpg

    4. Make sure to select the proper recording device.

    1. Right-click on it Quantum headset.

      Set default communication device.jpg

    2. Now select "Set Default Device" or Select "Default Communication Device"

      Set default communication device 2.jpg

    5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
    Properties.jpg

    6. Choose Levels.
    Levels 1.jpg

    7. Adjust accordingly.
    Levels 2.jpg  

    Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
    Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
    Volume issue Q800 - Part3.png

    If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
    Volume issue Q800 - Part4.png

    Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
    Volume issue Q800 - Part5.png

  • JBL Quantum ONE and Quantum TWS: How do I clean my headset?
    You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.
  • Platform Compatibility
    The JBL Quantum 350 Wireless headset is compatible via 2.4GHz wireless connection with:
    • PC
    • PlayStation
    • Mac
    • Nintendo Switch.
  • Quantum Engine: Software Update Release Notes

    QUANTUM ENGINE 

    Software Update Release Notes 

    Version 1.6.0.1053
    Release Date: 1/21/21
     

    1. Welcome feature has been implemented.

    2. Surround Modes feature has been implemented.

    3. ANC/TT toggle has been implemented.

    4. The sidetone has been turned off by default for all models to avoid confusion.

    5. QuantumSURROUND/QuantumSPHERE quality & performance have been improved.

    6. Quantum 300 Mic Gain has been improved.

    7. Quantum 800 FW update reliability has been improved.

    8. Minor Bugs Fixed 

     


     
  • Using the USB Connection
    The USB port is only for charging the JBL Quantum 350 Wireless.
    Connect the dongle to use the 2.4GHz wireless connection.
  • Which products are supported by the JBL QuantumENGINE software?
    JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE
  • Why are my headphones shown as “speakers” on Windows?

    The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

Images & Videos

  • JBL Quantum 350 Wireless - Black - Wireless PC gaming headset with detachable boom mic - Hero
  • JBL Quantum 350 Wireless - Black - Wireless PC gaming headset with detachable boom mic - Front
  • JBL Quantum 350 Wireless - Black - Wireless PC gaming headset with detachable boom mic - Back
  • JBL Quantum 350 Wireless - Black - Wireless PC gaming headset with detachable boom mic - Left
  • JBL Quantum 350 Wireless - Black - Wireless PC gaming headset with detachable boom mic - Right
  • JBL Quantum 350 Wireless - Black - Wireless PC gaming headset with detachable boom mic - Detailshot 1
  • JBL Quantum 350 Wireless - Black - Wireless PC gaming headset with detachable boom mic - Detailshot 2
  • JBL Quantum 350 Wireless - Black - Wireless PC gaming headset with detachable boom mic - Detailshot 3
  • JBL Quantum 350 Wireless - Black - Wireless PC gaming headset with detachable boom mic - Detailshot 4
  • JBL Quantum 350 Wireless - Black - Wireless PC gaming headset with detachable boom mic - Detailshot 13
  • JBL Quantum 350 Wireless - Black - Wireless PC gaming headset with detachable boom mic - Detailshot 15

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