How to restore factory default settings (factory reset) for your device
How to restore factory default settings (factory reset) for your device
The factory reset button restores your device to the default settings, including network and audio configurations.
Please use one of the following solutions:
Please use one of the following solutions:
- Press and hold VOL -, VOL +, and Source buttons on the device at the same time until the LED light flashes (hold for more than 5 seconds)
- Open your JBL ONE App.
- Navigate to the support tile.
- Select RESTORE FACTORY SETTINGS.
Applies to:
Category:
Troubleshooting
Was this helpful?
Thank you for your feedback!
Can’t find what you’re looking for?
Call Us
Talk to a product expert
Call Us now at:
(800) 336-4525
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Chat with Us
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Text Us
Text with a support agent via SMS at:
628-333-7807
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)