Support Overview / Headphones / Bluetooth / Wireless / JBL Tour Pro 2
JBL Tour Pro 2

JBL Tour Pro 2

True wireless Noise Cancelling earbuds

Sold from 2023 until now

Getting started with your JBL Tour Pro 2

Getting started with your JBL Tour Pro 2

Quick Start Guide

Get up and running in no time with our easy-to-follow Quick Start Guide
Product Registration

Register your product

Do you own this product? Register it here! And claim your warranty or service easily

Register now

Quick Start Guide & Downloads

Product Specifications

Driver size (mm)
10
Number of Microphones
6
Driver sensitivity at 1kHz/1mW (dB)
100 dB SPL@1 kHz
Dynamic frequency response range (Hz)
20 Hz - 20 kHz
Impedance (ohms)
16
Charging Case Weight (g)
73
Charging Case Weight (oz)
2.6
Earpiece Weight (g)
12.2
Earpiece Weight (oz)
0.42
Bluetooth profiles
A2DP V1.3.2, AVRCP V1.6.2, HFP V1.7.2
Bluetooth frequency
2.4 GHz - 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4-DQPSK, 8-DPSK
Bluetooth transmitter power
<15 dBm (EIRP)
Bluetooth version
5.3
Charging time (hours from empty)
2
Maximum music play time with ANC off (hours)
10
Maximum music play time with ANC on (hours)
8
Maximum play time (hours)
40
Spatial Sound
Yes
Smart case
Yes
True Adaptive Noise Cancelling
Yes
Bluetooth
Yes
Charging cable
Yes
Voice Assistant integration
Yes
Active Noise Cancelling
Yes
Adaptive Noise Cancelling
Yes
Ambient Aware
Yes
Built-in Microphone
Yes
Carrying case
Yes
Charging case
Yes
Hands Free Call
Yes
JBL Legendary Pro Audio Sound
Yes
Rechargable battery
Yes
Speed charge
Yes
TalkThru
Yes
Touch Control
Yes
Water Resistant
Yes
Wireless
Yes
IP Code
IPX5

Smart true wireless meets seamless sound experience

The JBL Tour Pro 2's True Adaptive Noise Cancelling technology tunes out distractions so you can enjoy your favorite audio—or even the sound of silence—all powered by legendary JBL Pro Sound and immerse yourself in superb, spatial audio on the go. The unique Smart Charging Case™ allows you to direct access all key earbuds features without using the smartphone App. All App features are accessible via the Smart Charging Case™ even from non-smartphone devices, such as laptops, PCs, TVs etc. Control key JBL Headphones App features without using your phone, simply touching the Smart Charging Case™ screen 1.45”-inch display, for a truly seamless experience. Immerse yourself in spatial audio for up to 40 hours on a single charge thanks to the innovative Bluetooth-enabled Smart Charging Case™. The 6-mic technology ensures a superior call quality in any conditions. Turn on the Personal Sound Amplification to boost yours and others' voice volume without ever removing your earbuds.

Control the earbuds' settings, manage calls and playback, control your audio setting and battery level and set your alarm without taking out your phone, through the screen of the Smart Charging Case™. Enjoy a truly seamless experience thanks to the JBL Tour Pro 2 unique Smart Charging Case™ without using your phone or the JBL Headphones App.
Enjoy the soundtrack of your life no matter where you are. True Adaptive Noise Cancelling technology automatically uses 4 noise sensing mics to adjust to your surroundings in real-time, minimizing distractions when you need to focus and optimizing the JBL Tour Pro 2's performance for a superior audio experience—all while you adjust ANC mode control with the JBL Headphones app.
The 6-mic crystal call algorithm of the JBL Tour Pro 2 earbuds allows you to have better conversations even in loud or windy environments or to get help from your preferred voice assistant. And with VoiceAware, you can choose how much of your own voice to hear by controlling the amount of mic input routed back into your earbuds.
Stay alert to the sounds of the world around you while enjoying your music with Smart Ambient. Control either feature with a simple touch of a button and fine-tune them with the JBL Headphones app.
Thanks to extensive global research and testing, the superior JBL sound curve delivers precise, accurate audio and less distortion with all the music you love at any frequency or volume, even in noisy environments. Enjoy deep-dive bass thanks to the 10mm dynamic drivers powered by JBL Pro Sound.
Immerse yourself in JBL Spatial Sound and feel like being in a theatre, at a concert or in the studio with your favorite artist. Thanks to this proprietary technology, sound comes from virtually anywhere around you, no matter the source or the device you are playing from.
Turn on JBL Tour Pro 2's Personal Sound Amplification feature to adjust the L/R balance and amplify conversations' volume +15-20dB.
Stay connected to your digital world anywhere. Just say "Hey Google" or "Alexa" and speak to your preferred Voice Assistant and control your headphones with voice prompts in multiple languages.
Discover Bluetooth accessories in close proximity to your device—then connect with a single tap. With Microsoft sift pair you can seamlessly pair your Bluetooth devices with your Windows 10 PC.
Personalize the soundtrack of your life. Just download the free JBL Headphones app to customize EQ, switch on Adaptive Noise Cancelling, adjust your ambient sound control settings, check your best fit, or find your earbuds. You can also customize how the earbuds behave through the gesture customization or adapt the sound output to audio or video to get the most out of your content, choose your preferred voice assistant and much more.
The JBL Tour Pro 2 feature Bluetooth 5.3, for a more stable and secure connection, so that you can enjoy wireless connection at its best. Featuring the last Bluetooth technology, your JBL Tour Pro 2 become virtually futureproof. (*) Available via OTA update at a later stage.

FAQs & How-Tos

7 results
  • Can my headphones be connected to two devices simultaneously?
    Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 
  • Differences between True Adaptive Noise Cancelling and Adaptive Noise Cancelling

    The True Adaptive Noise Cancelling technology that is features in our CLUB ONE automatically adjusts noise-cancelling levels in real-time, 50,000 times per second to account for environmental ambient noises and personal attributes such as movement, hair and eyeglasses to deliver best-in-class Noise Cancelling and immersive sound in any environment.  
    With the help of Feedforward and Feed Backward microphones, the Adaptive Noise Cancelling technology which is a feature in our CLUB 950NC and CLUB PRO+ TWS, fully monitors exterior sounds picking up low-frequencies and neutralizing them before they reach the ear. The headphones generate a sound that's phase-inverted by 180 degrees to the unwanted noise, resulting in the two sounds cancelling each other out. 
    In addition, all headphones allow the listener to adapt or adjust the level of ambient noise through features like Ambient Aware and TalkThru.

  • How to Factory Reset True Wireless Stereo Earbuds
    Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). 
    This restores the earbuds to the factory defaults.
    TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
    It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
  • My JBL Headphones App Support
    This headphone is supported by the My JBL Headphones App.
  • My new TWS earbud won't power on or charge?

    In order to get the earbuds to power on, please remove the plastic film to allow the pins in the charging case to make contact with the contact plates on the earbuds.

  • Personi-Fi 2.0

    Personi-Fi 2.0 is a feature available through the Headphones App for select models. This feature helps to personalize the sound using the best possible sound curve based on your hearing capabilities. It will first ask a few questions, and then check your current ambient audio. You will be informed that this step should be completed in a quiet environment. It will play a series of test tones in all the different frequencies wherein after each frequency test tone is played, it will ask you what is the lowest volume setting you can hear. Nine different sounds will be played in each ear (18 in total).

    Simply press and release the button when you hear a sound. After it goes through all the test tones, it then calculates the best sound for your ears based on the results. It allows you to demo the results by playing a track. You will be able to toggle it on/off to hear the difference.

    Personifi pics.PNG
  • TOUR PRO 2: Software Update Release Notes

    TOUR PRO 2

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  5.7.0 (earbuds)

    Release Date: June 3, 2024

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Add support for Google Find My Device
      1. Find My Device for your headphones can be enabled through the Google Find My Device app, which is available on the Google Play Store

    ------------------------------------------------------------------------

    Version:  1.5.9 (charging case)

    Release Date: February 22, 2024

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Resolve charging case time display error when iPhone country is set to Thai

    ------------------------------------------------------------------------

    Version:  1.5.7 (charging case)

    Release Date: December 15, 2023

    Release Media: OTA (over the air) Automatic Update through JBL Headphone App

     

    What’s New

    1. Performance improvement
     

     

Images & Videos

  • JBL Tour Pro 2 - Yurushi Iro - True wireless Noise Cancelling earbuds - Hero
  • JBL Tour Pro 2 - Yurushi Iro - True wireless Noise Cancelling earbuds - Front
  • JBL Tour Pro 2 - Yurushi Iro - True wireless Noise Cancelling earbuds - Back
  • JBL Tour Pro 2 - Yurushi Iro - True wireless Noise Cancelling earbuds - Left
  • JBL Tour Pro 2 - Yurushi Iro - True wireless Noise Cancelling earbuds - Right
  • JBL Tour Pro 2 - Yurushi Iro - True wireless Noise Cancelling earbuds - Top
  • JBL Tour Pro 2 - Yurushi Iro - True wireless Noise Cancelling earbuds - Detailshot 1
  • JBL Tour Pro 2 - Yurushi Iro - True wireless Noise Cancelling earbuds - Detailshot 3
  • JBL Tour Pro 2 - Yurushi Iro - True wireless Noise Cancelling earbuds - Detailshot 4

Can’t find what you’re looking for?

Call Us

Call Us

Talk to a support agent
Call us now at: (800) 336-4525

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

Chat With Us

Chat With Us

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

message

Text Us

Text with a support agent via SMS at:
628-333-7807

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)