What to do if Spatial Audio is not working?

What to do if Spatial Audio is not working?

If you are not able to turn Spatial Audio on and the option is greyed out on the JBL Smart Tx, then you need to do the following.


  • Open the JBL Headphones app
  • Disable High-Resolution Audio (LDAC)
  • The headphones will turn off and reboot
  • You can enable Spatial Audio after the reboot

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