How to restore factory default settings (factory reset) for your device

How to restore factory default settings (factory reset) for your device

The factory reset button restores your device to the default settings, including network and audio configurations. 

Please use one of the following solutions:
  1.  Press and hold VOL -, VOL +, and Source buttons on the device at the same time until the LED light flashes (hold for more than 5 seconds)
Or alternatively;
  1. Open your JBL ONE App.
  2. Navigate to the support tile.
  3. Select RESTORE FACTORY SETTINGS. 
Applies to:
Category: Troubleshooting

Can’t find what you’re looking for?

Call us

Call us

Call us now at: +44 161 222 3325

Monday - Friday: 08.00-17.00
Saturday - Sunday: 09:00-15:00

E-mail us

E-mail us

We are here Monday – Sunday to answer you as fast as we can!

Email us
Chat with us

Chat with us

Monday - Friday: 08.00-17.00
Saturday - Sunday: 09:00-15:00

message

WhatsApp Us

Send us a message on +44 161 222 3325 or click  here 

Monday - Friday: 08.00-17.00
Saturday - Sunday: 09:00-15:00