Discover how to troubleshoot when your Google Assistant device isn’t responding to “Hey Google” or “Ok Google”.

Support Overview / How To / Discover how to troubleshoot when your Google Assistant device isn’t responding to “Hey Google” or “Ok Google”.

Applies to:

Was this helpful? Thank you for your feedback!

Can’t find what you’re looking for?

Call us now at: +44 161 222 3325

Monday - Friday: 08.00-17.00
Saturday - Sunday: 09:00-15:00

We are here Monday – Sunday to answer you as fast as we can!

Email us

Monday - Friday: 08.00-17.00
Saturday - Sunday: 09:00-15:00

Send us a message on +44 161 222 3325 or click here

Monday - Friday: 08.00-17.00
Saturday - Sunday: 09:00-15:00