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how many speakers can I stream to simultaneously?

You can stream to two speakers simutanouisly with the Connect function.

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How many units can I connect with party mode?

Up to 3 units can connect with the party mode.

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How much does one OR300 weigh?

An OR300 weighs 42 g per earpiece.

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How RBG lighting work for console games

JBL Quantum 400 and ONE are compatible with USB C to A cable to enjoy PS4 console with RGB Lighting on, and Quantum 600 and 800 with wireless-enabled by USB dongle also gives lighting moment on PS4 console games.

*NOTE that RGB will not light up when connecting with 3.5mm cable to any device (PC, Console, Mobile, etc.) because the cable doesn't have power enough for the RBG lighting.

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How to adjust EQ and settings when watching or playing games (without leaving the app)
Sometimes you need to change settings such as changing EQ to match the content you are watching or adjusting the bass level.
1. Grab your Remote control.
2. Press and hold the "HOME" button down, an overlay on the right side of the screen will appear.
3. This is our quick settings menu.
4. Go to Settings --> Sound --> Select EQ Mode
5. Hit the back button Arrow icon a couple of times until you are back at what you are watching.
With the Quick settings menu, you don't have to stop and leave the app or content you are watching, its very simple, and easy to use!
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How to adjust the Dolby Atmos level?

You can adjust the amount of audio coming from the upfiring speakers by pressing the "ATMOS" button on the Remote control and switch between middle (default), high or low.

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How to adjust the surround speaker sound level?

With both detachable surround speakers undocked, you can select the surround sound level by pressing the REAR button on the remote control.

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How to avoid Bluetooth Interference or Interruptions

• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.

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How to avoid WiFi interference for your headphone

You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.

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How to charge the detachable surround speaker?

The surround speakers can be recharged through the USB-C connection, located on the side of the speaker. The speakers can be charged by docking them in the soundbar also.

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How to charge your Quantum headphone

The battery is charged using an included USB-A to USB-C USB fabric cable. It will be fully charged for 2 hrs. Note, this cable is only for charging the battery, it will not deliver audio.

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How to check Firmware Version

To check the firmware version:
Press and hold the 'Preset 1' & 'Preset 5' buttons for more than 10 seconds.

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How To Check Software Version

To find out the software version, press and hold the [VOL- ] and [SOURCE] buttons simultaneously. The software version will scroll across the front display.

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How to clean the glass and device
So your Pulse 4 got dirt on it, or even fingerprints, and you want to show off the device the best way possible.
Keep reading this article, and we will instruct you on how to clean the glass and device.

How to clean your speaker
- Dirt and stains on your speaker can be cleaned under lukewarm running tap water.
- Use a soft cloth, preferably cotton, to clean the glass and to remove fingerprints. Hold the top part to avoid adding more prints to the glass part.
Remember not to charge the device while it is still wet. The charging port needs to be completely dry before charging.
Contact our Customer support for more help and advice to keep your speaker top-notch!
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How to clean your earbuds
Use a clean cotton swab slightly moistened with alcohol to:
1. Remove earwax and dirt from the ear tips on your earbuds.
2. Clean the charging pads and ports on your earbuds and in the charging case respectively. Then use a dry and soft cotton to rub down the dust and lint.
3. Clean the grooves on the cover and at the bottom of the charging case.
After cleaning, make sure the charging case and earbuds are dry before putting the earbuds back into the charging case.

TIP: We recommend that you repeat this operation every few weeks or so to keep your headphones clean and to not affect the charging speed and quality.
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How to clean your Quantum headphone

You can clean it by wiping it gently with a damp cloth. Take extra care not to let water get into the speaker chamber, as it will damage the speaker drivers.

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How to clean your speaker and remove dirt from it

Our FLIP 5 speaker is an "All-weather companion," and sometimes it can get dirt and other substances on it. Clean your speaker under lukewarm water from your water tap, and use a microfiber cloth to remove stains. Do not use any alcohol or other to remove stains and dirt. Do not charge your product while the charging port is wet; make sure it is dry before you connect it to a charger. Contact our Customer support if you need more advice.

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How to connect a Bluetooth device

With a short press of the dedicated Bluetooth button on the underside of the right ear cup, it powered on and enter the pairing mode.

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How to connect a Bluetooth mobile device

1. Open the Google Home app 2. Select the LINK VIEW 3. Select SETTINGS. 4. There is a line that says Paired Bluetooth Devices. 5. When you select it, it gives you the option to ENABLE PAIRING MODE. 6. Use your voice - "Hey Google, Open Bluetooth" and LINK VIEW will enable Bluetooth connection. You can disable Bluetooth using "Hey Google, Close Bluetooth" Once you have enabled Bluetooth pairing mode on your LINK VIEW, simply go into your Bluetooth settings menu on your mobile device and connect.

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How to Connect the Wireless Microphone Set to a Partybox

To successfully connect the JBL Wireless Microphone Set to a Partybox, connect the supplied 6.3mm jack dongle to the Partybox's Microphone Input. Now turn on the dongle and the Partybox. The dongle's Power button light should stay lit, if the light turns off or does not stay lit it is off and needs to be charged with the provided USB cable.*

Now turn on one or both microphones as required and increase the Mic volume and gain to the desired level. The LED screen will show a channel number 'CH-1', 'CH-2', etc. The channel number is not changeable manually, and may change between power cycles, but all channels will connect automatically to the dongle. If the LED screens do not show a channel number, the batteries in the microphones need to be replaced.

*Charging the dongle while in use is not recommended and will likely cause unwanted interference.

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How to connect to your WiFi network

You can enjoy streaming your favorite music over WiFi to your JBL BAR 9.1 Surround by adding it to your network. Turn on your soundbar. Download the Google Home app to your phone. Enable Bluetooth and Location services on your device. Open Google Home app Follow the instructions given in the app. You are now connected to your WiFi network and can enjoy streaming music to your system. The soundbar will now be able to automatically update, to make sure the performance is the best at all times.

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How to connect to your WiFi network
You can enjoy streaming your favorite music over WiFi to your JBL BAR 5.1 Surround by adding it to your network.

Connecting to WiFi
- Turn on your soundbar.
- Download the Google Home app to your phone.
  - Available on Android and Apple.
- Enable Bluetooth, Location services on your Android device.
- Enable Bluetooth on your Apple device.
- Open Google Home app
- Follow the instructions given in the app.
You are now connected to your WiFi network and can enjoy streaming music to your system.
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How to connect your headphones to the Amazon Alexa for Android and iOS devices
Visit the App Store and download the ‘Amazon Alexa’ App.
1. Click the Plus(+) button on the top right of the screen.
2. Then select ‘Add Device‘.
3. Select headphones from the list and then choose your Headphones from the list of available devices.
4. Follow the rest of the instructions in the Alexa App to complete the setup.
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How to connect your headphones to the Google Assistant for Android devices

If not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.

After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.
Step 1

Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
Once set up is complete, you will see the below screen:
Step 2

PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.

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How to connect your headphones to the Google Assistant for iOS devices

Visit your App store to download the ‘Google Assistant’ App.

After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.
Step 1

Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
Once set up is complete, you will see the below screen:
Step 2

PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.

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How to control the Light shows

To control the Light show on your JBL Partybox device, simply press the dedicated "Light show" button located under the Bluetooth icon. There are 3 different light shows available when toggling through them, select your favorite one and have a blast. There is no app developed to control or modify these settings, all settings have to be done on the Partybox device.

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How to create a Bluetooth connection with your mobile device
Bluetooth Pairing
1. Press the button on the Partybox to start the pairing process.
2. Grab your device.
3. Go to settings --> Bluetooth --> Enable Bluetooth -->
4. Find the Partybox speaker you want to establish a Bluetooth connection to.
1. You now have a successful connection and can stream your favorite music.
  1. NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
  2. To stop Bluetooth broadcasting then insert a USB device.
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How to do the surround speaker calibration?
There are two steps in the calibration
1. Place the surround speakers beside your seating position and press the CALIBR button on the remote control. Follow the instruction to start the 1st calibration
2. After the 1st calibration done, place the surround speakers in your desired location and press CALIBR on the remote control to start the 2nd calibration
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How to Factory Reset JBL Clip 3

In Power On mode, press and hold 'Volume+' together with 'Play/Pause' for more than 2 seconds. The speaker will power off and is now reset.

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How to factory reset JBL Link

Press and hold the Microphone Mute button for >13 seconds

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