How To
How To
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No, the Reflect Mini BT does not feature the automatic shut off.Was this helpful? Thank you for your feedback!
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Yes, this headphone features a three button microphone that features volume control, track control, and can receive phone calls.Was this helpful? Thank you for your feedback!
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The JBL Quantum 200 is not equipped with JBL QuantumSURROUND. You can consider to purchase the Quantum 300, which comes with a USB dongle and access to JBL QuantumENGINE.
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The JBL Quantum 100 is not equipped with JBL QuantumSURROUND. You can consider to purchase the JBL Quantum 300, which comes with a USB dongle and access to JBL QuantumENGINE.Was this helpful? Thank you for your feedback!
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This speaker does not have an Aux Input, so no analog connection is possible.Was this helpful? Thank you for your feedback!
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Yes, ANC needs to be ON.Was this helpful? Thank you for your feedback!
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Unfortunately, there is no volume control on the inline microphone. You have the options to answer phone calls, skip tracks and pause and play.Was this helpful? Thank you for your feedback!
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For headphones with Version 4.0 of the Firmware, the first update will be done via USB cable, and after the first update, all subsequent updates will be delivered over the air. For headsets with version 5.0 of the firmware, all updates will be delivered over the air, via the appWas this helpful? Thank you for your feedback!
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The head tracker in the Quantum ONE uses your movements to calibrate the sensors. You can speed up the calibration process by doing the following: * Imagine that the headphone is a standard cube with 6 faces (Front, Back, Left, Right, Top, Bottom) * Orient the headphone so that it is sitting on each face of "the cube" sequentially. For example, start with the headphone positioned normally (bottom face of the cube down). Then rotate it so that the right side of the cube is facing down. Then continue through the rest of the faces of the cube. * Hold the headphone in each position for 1 second * Once all the faces of the device have been rotated, set the headphone down on a stationary surface for 2 or 3 seconds.Was this helpful? Thank you for your feedback!
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Each headphone is shipped with a micro USB charging cable. USB is the only way to charge the headphones, and all normal USB chargers may be used.Was this helpful? Thank you for your feedback!
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Yes, it is needed to close the USB cap completely for waterproof.Was this helpful? Thank you for your feedback!
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JBL LINK speakers require a Google account to operate. Your search history on the JBL LINK speaker will appear in your Google account's search history. Also, if you give the JBL LINK speaker permission, it may access your data saved in other Google services, like Calendar and Gmail to answer questions you ask.Was this helpful? Thank you for your feedback!
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JBL Club headphones do not support aptX. There are a number of different platforms available and our choice was driven by the one that provides the combination of best sound quality and user experience. The platform that we have selected perfectly fits the requirements of the JBL Club series including voice integration and audio customization whilst supplying the Hi Res-certified headphones with the quality of audio they deserve.Was this helpful? Thank you for your feedback!
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Sorry, neither AAC nor aptX are supported.Was this helpful? Thank you for your feedback!
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No, the tool will tell you to switch them ON when necessary.Was this helpful? Thank you for your feedback!
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It is not a bad idea to have the headphone charged before updating, but only if it is completely empty will there be any difference. To update via cable, a USB cable connection must be established between the headphone and the computer, and since the cable is also used for charging, there will be power to the headphone as long as it is connected to the computer. If the battery is depleted, it may be necessary to wait a little while, until a basic level of charging has been reached. Please note that the ELITE models with the most recent software permit wireless upgrade, directly from the control app on a smartphone. In this case, it is of course necessary to have power enough in the battery to sustain the whole upgrading process, since it takes place without cable.Was this helpful? Thank you for your feedback!
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Sorry, neither AAC nor aptX are supported.Was this helpful? Thank you for your feedback!
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No, the IP waterproof specification means that these speakers can be immersed in water 1 m deep for 30 minutes. It does not mean that they can float, so please be careful. If dropped, they will sink to the bottom.Was this helpful? Thank you for your feedback!
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Yes , all 5 models have voice prompts. The Elite models have the added option of turning off the voice prompts in the settings menu of the app. The Everest 300 and 700, as well as the successors 310 and 710, have the option of choosing between voice prompts and tone prompts. This is how you do it: Switch the headphones ON. Press and hold the Shareme and the Volume Plus buttons for about two seconds. Switch the headphones OFF. You will now hear the OFF prompt having changed to the prompt you did not use before, and you will hear this one until you change it again.Was this helpful? Thank you for your feedback!
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No. UA Train does not support AptX™ and AptX HD™ audio codecs.Was this helpful? Thank you for your feedback!
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Cables and other spare parts for EVEREST can be obtained from either the distributors or from authorized service centers. Please contact Harman Customer Support to get the necessary contact details.Was this helpful? Thank you for your feedback!
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Yes. Pair your device with the speaker via bluetooth.Was this helpful? Thank you for your feedback!
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If your DSP Tuning Software is not responding properly or is crashing, it is likely because the proper USB driver has not yet been installed. There is an easy fix for this, and it does not require you to uninstall anything.
- If the tuning software is open, close it.
- Go back to your software install files and double-click on “USB Driver”.
NOTE: Make sure to allow it to make changes to your computer if your anti-virus software requests it.
- After the driver is installed, reopen the software. Your problem should be resolved.
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To skip the tracks forward, you press and hold the volume up button for 3 seconds. To skip tracks backward, press and hold the volume down button for 3 seconds.Was this helpful? Thank you for your feedback!
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The ear pads can be removed and washed.
To remove the ear pads, rotate them anti-clockwise to unlock (see image below).
The ear pads must be hand washed only, do not machine wash - the water temperature used should be in the range specified below. Then wait for the ear pads to fully dry.
Once fully dry, align the holes on the inside of the ear pads (highlighted with orange circles in the image below) with the clips on the headphones (located where the red arrows are pointing in the image below), now rotate the ear pad clockwise to lock the ear pads to the headphones again.
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Demo mode
- Press the Play and Boost button at the same time for 5 seconds.
- Depending on what state your JBL Partybox is in, either you enter Demo mode or disabling it.
- NOTE: In Demo mode, you cannot use the JBL Partybox as most features and buttons are not working.
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Here is how to add music to the Dive Headphones: 1. Place the MP3 music files that you want to transfer to the Dive headphones on your computer, where you can find them again. The sequence is not important, they will be played in alphanumerical sequence. If you want to have a special sequence to your tracks, you can add a number as the first file name. 2. Connect the Dive to your computer with the USB cable. Please use the cable that came with the headphones, since other USB cables may be wired for charging only, and may not work. 3. Your Dive will now pop up in your explorer folder overview as a new drive. Total capacity is about 991 MB. 4. Now you simply drag-and-drop the MP3 files from their location onto the Dive, or you mark the files, copy them and paste them onto the Dive. Do not use folders of any kind, and do not try to place other file types on the Dive's memory. MP3 files with a resolution of 320 kbits/second is maximum quality possible. Please note that the owner's manual contains an error about random play, stating that MP3 play will always be done in random sequence. Unfortunately, this is an error. All replay of MP3 files from the internal memory is alphanumerical, NOT random. As mentioned above, you can add a number to the track title, and the tracks will be played in numerical order, until no more numbers are present, after which replay is in alphabetical order.Was this helpful? Thank you for your feedback!
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The Endurance headphones do not support Apt X or AAC audio codecs.Was this helpful? Thank you for your feedback!
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Fully charge the earbuds along with the charging case before the first use. The charging case is for charging the earbuds only. LED behaviors: 1 LED- 25% 2 LED-25%-50% 3 LED-50%-75% 4 LED-75%-99% NO LED-100% Fully Charged You can keep the earbuds in standby mode for up to 3 hours without having to return them to the case. beyond this point the earbuds must be returned to the case for charging. You should receive up to 4 hours of playback with additional 24 hours of backup power from the charging case.Was this helpful? Thank you for your feedback!
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If connecting for the first time, the headphone will enter pairing mode automatically after it is powered on. To turn the headphones on, simply spread apart the RIGHT power hook from the cord. You will see solid red LED and then it will flash blue as it begins to search for a device to connect to. The Endurance headphone should pop up on your discoverable devices within a few seconds and you should be connected! If you wish to turn off the headphones, remove them from your ear and allow the RIGHT power hook and cord to close together. This is magnetized, so they should close together with ease.Was this helpful? Thank you for your feedback!
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