How To

How To

1102 results
  • When starting a workout in UA Record, the workout setup screen will display the heart rate monitor that is currently connected to your phone. Make sure your UA Sport Wireless Heart Rate are turned on and the logo is displaying in the heart rate monitor section.
  • Yes, you will need to connect an Adapt to stream music to the JBL Authentics products.
  • Make sure the optical connection is seated securely on the SB200 and on your device. Go into your device settings and make sure the digital output is enabled. On TV displays the option usually states "enable external speakers" or enable "digital audio output".
  • Make sure the optical connection is seated securely on the SB250 and on your device. Go into your device settings and make sure the digital output is enabled. On TV displays the option usually states "enable external speakers" or enable "digital audio output".
  • Make sure your smart phone supports BLE (Bluetooth Low Energy) and it is connected to Smartbase via Bluetooth.
  • The registration success rate and quality of voice commands depends on the performance of your smart phone’s microphone. Make sure that your smart phone’s microphone is unobstructed and you are speaking clearly when registering commands. If you continue to have issues, try registering using a family member or friend’s smart phone as a test. If voice command registration is successful with their device, the microphone on your smart phone may have issues.
  • Android N, version 7.0 may have some compatibility issues, that are resolved with Android version 7.1. If your device is running Android N 7.0, please update it to 7.1 which should fix your issue.
  • What you are experiencing is normal. The JBL Free will automatically switch to mono mode on the RIGHT ear when the call starts. After the call ends stereo music mode will automatically resume.
  • The most important thing, is to be sure that both blue LEDs must flash quickly, one on the center speaker, one on the subwoofer. If just one of these LEDs does not flash quickly, pairing cannot take place. If it is difficult to make one of the LEDs change to quick flash, it may be that the button is held too long, or not pressed in the right angle. Try again with a short, firm press less then a second.
  • Look at the back of the primary speaker, which is the one with pause/play and volume controls. You will see a switch called "mode". This switch can be in either S or P position. S stands for Secondary, P stands for Primary. Switch to Primary, and your speaker will now open Bluetooth and will accept analog signals. (The Secondary position is used for systems where four speakers are in use, since only one speaker can act as primary speaker.)
  • Try resetting the device, and remove the Bluetooth device on your source device in the settings. Now Bluetooth-pair with it again. If the unit still does not work as intended, please contact our helpdesk.
  • If the pairing mode is not succesful, please move the subwoofer closer to your SB150. The pairing process can take up to 30 seconds before a connection has been established.
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