JBL Club Pro+ TWS
True wireless Noise Cancelling earbuds
Sold from 2020 until now
Getting started with your JBL Club Pro+ TWS
Quick Start Guide
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Product Specifications
- Driver size (mm)
- 6.8
- Driver sensitivity at 1kHz/1mW (dB)
- 102
- Dynamic frequency response range (Hz)
- 10 Hz – 20 kHz
- Impedance (ohms)
- 16
- Number of drivers per ear
- 1
- Charging Case Weight (g)
- 55.4
- Charging Case Weight (oz)
- 2
- Earpiece Weight (g)
- 13.7
- Earpiece Weight (oz)
- 0.5
- Bluetooth profiles
- A2DP V1.3, AVRCP V1.6, HFP V1.7
- Bluetooth frequency
- 2.4 GHz – 2.4835 GHz
- Bluetooth transmitted modulation
- GFSK, π/4DQPSK, 8DPSK
- Bluetooth transmitter power
- 0 - 9.5dbm
- Bluetooth version
- 5.1
- Charging time (hours from empty)
- 2
- Maximum music play time with ANC off (hours)
- 8
- Maximum music play time with ANC on (hours)
- 6
- Maximum play time (hours)
- 8
- Bluetooth
- Yes
- Voice Assistant integration
- Yes
- 3-Button Remote/ Mic
- Yes
- Adaptive Noise Cancelling
- Yes
- Built-in Microphone
- Yes
- Charging case
- Yes
- Hands Free Call
- Yes
- Rechargable battery
- Yes
- True Wireless
- Yes
- Wireless
- Yes
- IP Code
- IPX4
All the Sound You Want, None You Don't
You’re always on. Shouldn’t your headphones be? From the subway to your desk to the gym, music powers your day. JBL CLUB PRO+ TWS earbuds give you the ultimate in true wireless performance. Connect seamlessly, no matter which earbud you grab out of the case first. Change how much of the outside world you want to let in, based on where you are and what you’re doing. When you take a call, three microphones let you talk without distracting noise. All-day comfort, plus effortless nothing-to-plug-in wireless charging—and, naturally, legendary JBL Pro Sound—take true wireless to the next level.
Your workday playlist sounds even more inspiring with full, immersive JBL Pro Sound. Use the JBL My Headphones app to customize the sound to your liking or choose presets from STAGE+ created by the world’s top DJs.
In a crowded coffee shop trying to drown out the loud conversation at the next table? Activate the noise cancelling technology and stay focused. Walking in a busy street? Let in the surrounding sounds and keep walking safely. Need to have a quick chat with your coworkers? TalkThru makes it easy to do it keeping your headphones on.
Your JBL CLUB PRO+ TWS pair seamlessly to your device as soon as you flip open the case, thanks to Dual Connect + Sync technology. And no need to remember which one to grab first, because you can do all the things with either earbud, whether you’re using both or just one.
Have no fear about taking a call outside on a breezy day. 6-mic beamforming technology delivers crystal clear calls with all the sound you want, while eliminating the background noise you don’t.
Make it all the way through your workday with an 8-hour charge and 3 times more from the case (24 hours). If you need a little extra juice, just 10 minutes in the charging case will get you another hour’s use. The stylish, ergonomic charging case supports both totally wireless Qi charging and Type-C connectors.
Just tap the iconic JBL logo either to talk to Google or to activate Amazon Alexa. Three sensitive mics mean your digital assistant won’t have any trouble hearing or understanding you.
The unibody design inspired by professional in-ear monitors offers all-day comfort. The first time you use them, the downloaded JBL app walks you through an easy Seal Check to make sure you're getting the best fit from the three ear tip sizes included.
GET EVEN MORE CONTROL AND PERSONALIZATION OF YOUR LISTENING EXPERIENCE WITH THIS FREE APP.
FAQs & How-Tos
21 results
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It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all True Wireless Stereo earphones and cases.Was this helpful? Thank you for your feedback! -
The True Adaptive Noise Cancelling technology is a features which adjusts noise-cancelling levels in real-time, 50,000 times per second to account for environmental ambient noises and personal attributes such as movement, hair and eyeglasses to deliver best-in-class Noise Cancelling and immersive sound in any environment.
With the help of Feed Forward and Feed Backward microphones, the Adaptive Noise Cancelling technology fully monitors exterior sounds picking up low-frequencies and neutralizing them before they reach the ear. The headphones generate a sound that's phase-inverted by 180 degrees to the unwanted noise, resulting in the two sounds cancelling each other out.
In addition, all headphones allow the listener to adapt or adjust the level of ambient noise through features like Ambient Aware and TalkThru.Was this helpful? Thank you for your feedback! -
JBL Club headphones do not support aptX. There are a number of different platforms available and our choice was driven by the one that provides the combination of best sound quality and user experience. The platform that we have selected perfectly fits the requirements of the JBL Club series including voice integration and audio customization whilst supplying the Hi Res-certified headphones with the quality of audio they deserve.Was this helpful? Thank you for your feedback!
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If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
Was this helpful? Thank you for your feedback! -
• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.
• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.
• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.
• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.
• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.
• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.Was this helpful? Thank you for your feedback! -
Visit the App Store and download the ‘Amazon Alexa’ App.
- Click the Plus(+) button on the top right of the screen.
- Then select ‘Add Device‘.
- Select headphones from the list and then choose your Headphones from the list of available devices.
- Follow the rest of the instructions in the Alexa App to complete the setup.
Was this helpful? Thank you for your feedback! -
If not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.
After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.Step 1
Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
Once set up is complete, you will see the below screen:Step 2
PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
Was this helpful? Thank you for your feedback! -
Visit your App store to download the ‘Google Assistant’ App.
After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.Step 1
Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
Once set up is complete, you will see the below screen:Step 2
PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
Was this helpful? Thank you for your feedback! -
Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off).
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.Was this helpful? Thank you for your feedback! -
To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.Was this helpful? Thank you for your feedback!
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